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Digital Client Success Manager Jobs in Portland, OR

Digital Account Manager (Remote)

Portland, OR · Remote

$65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As an Account Manager, you'll be tasked with leading marketing campaigns from the idea stage ... each client strive for success. Connrex Digital is a sister company to Connoisseur Media , a ...

Head of QA and Technical Enablement

Portland, OR · On-site

$180 - $240/hr

  • Medical

  • Dental

  • Retirement

Nuuviaʼs flagship digital youth banking module is live with dozens of community banks and credit ... Acting as the technical bridge between Product, Engineering, Sales, Client Success, Marketing ...

Our Customer Success team plays a critical role in helping clients maximize the value of our ... client interactions * Maintain accurate customer records and notes in HubSpot CRM * Follow ...

Manager, Digital Creative

Portland, OR

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Previous experience leading or mentoring designers, with demonstrated success managing creative workflow and providing feedback. * Strong portfolio showcasing marketing campaign creative, digital ...

New

Digital Project Manager (Full-Time) About DevelopmentNow DevelopmentNow is an award-winning ... Acting as the client point of contact: Responding to client communications in a timely manner ...

Manager, Digital Creative

Portland, OR · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Previous experience leading or mentoring designers, with demonstrated success managing creative workflow and providing feedback. * Strong portfolio showcasing marketing campaign creative, digital ...

New

Account Manager

Vancouver, WA · On-site

$90K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Understanding of digital marketing, lead generation, or performance-based advertising models ... Proactive mindset with a focus on account growth, optimization, and client success. Our company ...

Affiliate Manager

Vancouver, WA · On-site

$85K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Understanding of digital marketing, lead generation, or performance-based advertising models ... Proactive mindset with a focus on account growth, optimization, and client success. Our company ...

You will manage digital marketing workflows across web, email, apps, and more. This role is ... Thesis follows our client's in-office schedule of Monday through Thursday in Beaverton, OR, with ...

Digital Experience Client Advisor

Gresham, OR · On-site

$86K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic Qualifications- Bachelor's degree, or equivalent work experience- Four to seven years of client management experience Preferred Skills/Experience- Detailed knowledge of business, financials ...

Digital Experience Client Advisor

Gresham, OR · On-site

$86K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Four to seven years of client management experience Preferred Skills/Experience * Detailed knowledge of business, financials, products/services and the market * Strong relationship building and ...

Digital Experience Client Advisor

Gresham, OR

$86K - $105K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Basic Qualifications - Bachelor's degree, or equivalent work experience - Four to seven years of client management experience Preferred Skills/Experience - Detailed knowledge of business, financials ...

Digital Archivist [AQ-11884]

Beaverton, OR · On-site

$50.40 - $56/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Join their dynamic team and contribute to their ongoing success. Are you driven by the passion to ... Maintain and enhance collection management systems and documentation standards, ensuring accuracy ...

Showing results 21-40

Digital Client Success Manager information

See Portland, OR salary details

$15.4K

$98.5K

$173.9K

How much do digital client success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for digital client success manager in Portland, OR is $98,542.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,700.00 and $121,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a digital client success manager, and why are they important?

To thrive as a Digital Client Success Manager, you need expertise in client relationship management, digital marketing fundamentals, and a bachelor's degree in business, marketing, or a related field. Familiarity with CRM platforms like Salesforce, analytics tools such as Google Analytics, and project management software is typically required. Exceptional communication, problem-solving, and proactive organizational skills set top performers apart in this role. These skills are essential for building lasting client relationships, driving digital campaign success, and ensuring client satisfaction in a competitive digital landscape.

What is a digital client success manager?

A Digital Client Success Manager is a professional responsible for ensuring customers achieve their desired outcomes when using a company's digital products or services. They act as the main point of contact for clients, helping them navigate digital platforms, resolve issues, and maximize value. Their role includes onboarding new clients, monitoring engagement and satisfaction, providing training or resources, and collecting feedback to improve services. By fostering strong relationships, they help drive customer retention and growth for the business.

What is the difference between Digital Client Success Manager vs Customer Success Manager?

AspectDigital Client Success ManagerCustomer Success Manager
CredentialsRelevant certifications in digital marketing, SaaS, or customer successSimilar certifications in customer success or account management
Work EnvironmentPrimarily digital platforms, remote or hybrid settingsOffice-based or remote, client-facing roles
Employer & IndustryTech, SaaS, digital marketing agenciesTech, SaaS, various service industries
Search & Comparison IntentOften compared for digital-focused rolesBroader customer success roles

The Digital Client Success Manager focuses on managing client relationships primarily through digital channels, emphasizing online engagement and SaaS solutions. In contrast, the Customer Success Manager may handle a wider range of client interactions, including in-person meetings and broader industries. Both roles require similar skills and certifications but differ mainly in their digital focus and work environment.

How does a digital client success manager typically collaborate with other departments to ensure client satisfaction?

As a Digital Client Success Manager, you’ll often work closely with sales, marketing, product, and support teams to provide a seamless client experience. You’ll relay client feedback to product teams for improvements, partner with sales to identify upsell opportunities, and coordinate with support to resolve technical issues promptly. This cross-functional collaboration is essential for anticipating client needs, addressing challenges proactively, and maximizing client retention and satisfaction.

What are popular job titles related to Digital Client Success Manager jobs in Portland, OR?

For Digital Client Success Manager jobs in Portland, OR, the most frequently searched job titles are:

What cities near Portland, OR are hiring for Digital Client Success Manager jobs?

Cities near Portland, OR with the most Digital Client Success Manager job openings:

Infographic showing various Digital Client Success Manager job openings in Portland, OR as of June 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $98,542 per year, or $47.4 per hour.

Digital Account Manager (Remote)

Connoisseur Media

Portland, OR • Remote

$65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

Discover Your Talent!

Come work for us! We have an immediate opening for a remote Digital Account Manager, responsible for being the main point of contact for an assigned group of digital clients. Working directly with sales and throughout all departments, your main focus is to provide a superior client experience for a long and successful partnership. As an Account Manager, you’ll be tasked with leading marketing campaigns from the idea stage through execution and implementation. The ideal candidate has prior experience talking, strategizing, and reviewing digital marketing campaigns on a high level. Connrex Digital is looking for a strong customer service skill set, an outgoing personality, a proactive approach, and a strong desire to help each client strive for success.

Connrex Digital is a sister company to Connoisseur Media, a dynamic and leading player in the radio, digital, and media industry, committed to delivering exceptional content and experiences to our clients and listeners.

Key Responsibilities and Qualifications:

  • Strong presentation, organizational, detail-oriented, and interpersonal skills required with vast experience preparing and structuring calls and monthly meetings to help maximize time and wow clients!
  • In-depth understanding of client campaigns and a solid understanding of how each digital offering and product can benefit the client.
  • Have a multi-tasking mindset for client discovery calls, campaign change requests, checking client budgets, reviewing performance, and answering billing questions – all of which can be part of the daily workload.
  • Have a pulse on your current clients’ plans and offer recommendations, latest offerings, budget increase, and packages to increase growth and/or ROI. Celebrate wins and brainstorm with clients on room for growth.
  • Continuously build and maintain strong client relationships on trust, knowledge, and proactive responses.
  • Research and provide feedback as needed; answer industry questions or work with the appropriate person to get the client the best answer possible.
  • Be proactive and keep a pulse on the latest trends, offerings, and products in the digital marketing industry.

Desired Skills:

  • 5+ years in a direct client-facing/customer-service role.
  • 2-3 years of digital marketing experience.
  • High-level knowledge of SEM, SEO, social media, and web design is required.
  • Experience working closely with a sales team is desired.
  • High-level knowledge of programmatic or performance marketing.
  • Digital or marketing experience with strong digital and social media skills
Work Location: Remote (Pacific Time Zone)
Salary: $65,000
Benefits:
Connoisseur invests in people who invest in themselves and offers employees a competitive package of health and welfare benefits.
  • Comprehensive Benefits Package: Medical, Dental, and Vision. Supplement Life Insurance, AD amp;D Coverage, STD, and LTD coverage.
  • Paid Time Off: 17 PTO days and 10 company holidays.
  • 401(k) Retirement Plan: Employer matching to support your future financial goals.
  • Employee Assistance Program: Free support services for you and your household.
Discover Your Passion at Connoisseur!
We are Connoisseur Media, a broadcast and digital media company serving audiences, advertisers, and local communities. Recognized as one of the top 10 radio broadcasters in the U.S., we operate 175 radio stations in 38 markets and run a growing digital marketing business. From music and news to community events, we create media that matters. Through Connrex Digital, we help brands thrive with smart strategies, engaging stories, and expert PR. At our core, people are our passion and the heart of the Company, and we’re proud to be community-minded, with employees who love getting involved and making a difference.
Connoisseur Media is an Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
If you need an accommodation to complete the application process, please contact us at 1-877-459-5750 or recruitment@connmedia.com and include your full name, contact information, and the accommodation needed to assist you with the application process.