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Digital Call Center Representative Jobs (NOW HIRING)

SPS North America

Call Center Representative

New York, NY

$17.50 - $22/hr

The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Typical Working Days: Mondays to Sundays, 8AM-9PM (Shifting Schedule ...

Network Temp Inc

Call Center Representative

Bronx, NY · On-site

$28 - $29/hr

Call Center Representative Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. Other assignment as necessary. Extensive ...

Doggett

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal ...

Doggett Freightliner

Call Center Representative

Springdale, AR · On-site

$14.25 - $17.75/hr

```html Call Center Representative Location: Springdale, AR 72762 Job Overview We are seeking a motivated and customer-focused Call Center Representative to join our team in Springdale, AR. The ideal ...

Inceed

Call Center Representative

Irving, TX · On-site

$15.25 - $19.25/hr

Call Center Representative Compensation: $ 19/hour Location: Irving, TX Inceed has partnered with a great company to help find a skilled Call Center Representative to join their team! This is a great ...

NESCO Inc

Call Center Representative

Tucson, AZ · On-site

$15.50 - $19.25/hr

Call Center Representative Do you like talking on the phone? Small call center with high profile clients seeks a charismatic, professional, and detail-oriented Call Center Representative Quick ...

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Digital Call Center Representative information

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How much do digital call center representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for digital call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

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Call Center Representative

New York, NY

SPS North America
See more jobs at SPS North Americaexternal

$17.50 - $22/hr

Full-time

Posted 6 days ago

Job description

#Temporary #Onsite

Reports To: The Call Center Representative will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. 

Typical Working Days: Mondays to Sundays, 8AM-9PM (Shifting Schedule)

Job Overview: 

The Call Center Representative (Rep) will be responsible for general information and inbound sales calls for the client site. The Call Center rep will also be responsible for supporting the sales team on booking seasonal groups, correspondence with customers on changes to their ticket orders and booking ancillary revenue products across Center's attractions. 

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

Duties and Responsibilities: 

  • Support the sales team with B2C registrations, group bookings, and B2B client reservations.
  • Handle inbound calls and assist customers with new orders, edits, or inquiries.
  • Assess customer needs to provide personalized solutions and exceptional service.
  • Suggest improvements to enhance operational efficiency.
  • Perform other duties as assigned by the Supervisor.

Competencies: 

  • High school diploma or equivalent.
  • Proficient in Microsoft Office (Excel, Outlook, PowerPoint, Word).
  • Experience in a high-volume inbound call center focused on customer service.
  • Knowledge of attraction ticketing systems and Vonage Call Center Software preferred.
  • Strong communication skills; multilingual ability a plus.
  • Must be able to work weekends, holidays, and varying shifts.

Physical Demands: 

  • Ability to sit, stand, or walk for extended periods and lift up to 40 lbs.
  • Manual dexterity for office equipment uses; must be comfortable working on a computer.

Travel: None or Negligible 

Other Duties: 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

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