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Dialog Direct Jobs in Florida (NOW HIRING)

Warehouse Associate

Miami, FL ยท On-site

$17.51/hr

RightStone's Excellence Centered approach to contract, contract to hire, and direct hire services ... dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most ...

Showing results 41-60

Dialog Direct information

See Florida salary details

$24.3K

$41.8K

$65.4K

How much do dialog direct jobs pay per year?

As of Aug 8, 2026, the average yearly pay for dialog direct in Florida is $41,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $32,500.00 and $47,100.00 per year, depending on experience, location, and employer.

What is the difference between Dialog Direct vs Customer Service Representative?

AspectDialog DirectCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, remote or on-siteCall centers, retail, or office settings
Industry UsageCustomer support, telemarketing, salesCustomer support, sales, technical support
Common Search/ComparisonDialog Direct vs Customer Service Representative

Dialog Direct and Customer Service Representatives often share similar roles in customer support and telecommunication industries. While both positions require comparable credentials and work in call centers or support environments, Dialog Direct typically refers to a specific company specializing in outsourced customer service and telemarketing. Customer Service Representatives is a broader term used across various companies and industries. Understanding these differences helps job seekers identify opportunities aligned with their skills and career goals.

What are the most common challenges faced by customer service representatives at Dialog Direct, and how can new hires best prepare for them?

Customer service representatives at Dialog Direct often face the challenge of managing high call volumes while maintaining a positive and helpful attitude. Additionally, handling difficult or upset customers can be demanding, especially during peak times. New hires can best prepare by practicing active listening, developing strong communication skills, and becoming familiar with the company's products or services. Training provided by Dialog Direct is comprehensive, but staying adaptable and open to feedback will help you succeed in this fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a customer service representative at Dialog Direct?

To thrive as a Customer Service Representative at Dialog Direct, you need strong communication skills, basic computer proficiency, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and email platforms is commonly required. Patience, active listening, and problem-solving abilities help you stand out in handling diverse customer inquiries. These skills and qualities are crucial for delivering efficient, positive customer experiences and meeting performance targets in a fast-paced environment.

What is Dialog Direct?

Dialog Direct is a customer engagement and business process outsourcing company that specializes in providing customer service, sales, marketing, and support solutions for various industries. They offer services such as call center operations, direct mail, digital marketing, and fulfillment. Dialog Direct partners with businesses to enhance customer experiences, streamline operations, and drive growth through integrated communication strategies.
What are popular job titles related to Dialog Direct jobs in Florida? For Dialog Direct jobs in Florida, the most frequently searched job titles are:
What cities in Florida are hiring for Dialog Direct jobs? Cities in Florida with the most Dialog Direct job openings:
Infographic showing various Dialog Direct job openings in Florida as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 15% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $41,778 per year, or $20.1 per hour.

Regional IT Service Technician

Norm Reeves Auto Group

Port Charlotte, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


Job description

Location: Port Charlotte, FL (Onsite) | Type: Full-Time | Compensation: TBD
Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!
We are seeking an energetic, motivated, and positive Regional IT Service Technician who will provide top notch technical assistance as a member of the Norm Reeves Tech Team, supporting a growing and evolving company of automotive experts. The ideal candidate is a self-starting team player who can bring their expertise to the group, offering regional IT support and assistance. They have excellent organizational, technical, communication, and customer service skills
Core Responsibilities
  • Engage and collaborate within a nationally matrixed organization that is working tirelessly to build a technology focused, shared services platform to assist the further growth of the organization, continually striving for excellence.
  • Be responsible for fundamental and advanced support as needed on various systems and services as well as assist with projects and engineering endeavors moving the needle for the TechTeam at the dealerships within their region.
  • Bring excellent troubleshooting skills, hardware and software knowledge, and systems upgrade and configuration recommendations based on experience furthering our continuous improvement core value.
  • Provide a quick and timely response to priority and after-hours support needs for any emergencies that may arise utilizing thorough troubleshooting practices, timely escalation, and excellent follow-up.
  • Participate and assist with the development and refining of our proactive response to network and security alerts.
  • Provide proficient and regular contributions to projects from start to finish with excellent participation skills utilizing the "Best Idea Wins" strategy.
  • Competent and sensitive to timely completion of escalated service desk tickets ensuring that customers feel value, satisfaction, and empathy along the way.
  • Maintain a regular cadence of follow-up on and updates to ticket statuses as directed by the Service Desk Manager.
  • Be familiar and able to meet or exceed established KPI benchmarks, providing direct and topic appropriate feedback furthering our quality and high achieving ability.
  • Maintain a positive and professional working relationship with co-workers and vendors alike, treating all with customer service excellence.
  • Assist the team with reducing the amount of trouble tickets generated by participating in process improvements, candid and business focused feedback and participating in meetings providing value added dialog practicing the company's core values.
  • Assist with and participate in TechTeam planning on a national basis in all our retail and business coverage areas.
  • Assist teammates with, and in some cases develop new and routine maintenance tasks, in accordance with defined and undefined company policies and procedures as directed by the group's leadership team.
  • Ensure that all IT closets and equipment are regularly inspected, labeled, and maintained in all locations as defined by the group and leadership team, assisting the team with managing inventory and location of key assets.
  • Establish and maintain a customer satisfaction rating at or above KPI benchmarks and strive to exceed customer expectations through technical and professional expertise to deliver the TechTeam's "Wow!" factor.

What You'll Need:
  • Proficient in Microsoft applications, O365, Meraki, Sophos, Freshservice, BeyondTrust, GotoConnect.
  • Automotive DMS experience is a plus.

Benefits & Employee Perks
  • Medical, Dental, Vision, and Complimentary Life Insurance
  • 401k Matching and FSA
  • Tuition Reimbursement
  • Paid Time Off (accrues)
  • Supplemental Insurance (Hospital, Accident, Critical Illness)
  • Discounts on Vehicles, Services, and Parts

Tips for a Successful Application & Interview Process:
  • Bring Your Best Resume - Upload your most recent version so we can see all you've accomplished
  • Transitioning from Another Industry? - A cover letter helps! Use it to highlight transferable skills that make you a great fit
  • Dress to Impress - First impressions count. Dress professionally and bring your authentic self
  • Rescheduling or Canceling Interviews - Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.