Maintain a regular cadence of follow-up on and updates to ticket statuses as directed by the ... added dialog practicing the company's core values. * Assist with and participate in TechTeam ...
Maintain a regular cadence of follow-up on and updates to ticket statuses as directed by the ... added dialog practicing the company's core values. * Assist with and participate in TechTeam ...
Maintain a regular cadence of follow-up on and updates to ticket statuses as directed by the ... added dialog practicing the company's core values. * Assist with and participate in TechTeam ...
Quick apply
Maintain a regular cadence of follow-up on and updates to ticket statuses as directed by the ... added dialog practicing the company's core values. * Assist with and participate in TechTeam ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Quick apply
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Any ISPF dialog experience is a plus. Education: College Degree or equivalent work experience ... Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small ...
Any ISPF dialog experience is a plus. Education: College Degree or equivalent work experience ... Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Sr Associate, Program Finance 1
$57K - $107K/yr
... dialog with integrated program management team. Essential Functions: * Prepare accounting requests ... Direct regular reviews of key financial metrics with program team * Hyperion Reporting * Financial ...
Sr Associate, Program Finance 1
$57K - $107K/yr
... dialog with integrated program management team. Essential Functions: * Prepare accounting requests ... Direct regular reviews of key financial metrics with program team * Hyperion Reporting * Financial ...
Sr Associate, Program Finance 1
Orlando, FL ยท On-site
$57K - $107K/yr
... dialog with integrated program management team. Essential Functions: * Prepare accounting requests ... Direct regular reviews of key financial metrics with program team * Hyperion Reporting * Financial ...
Sr Associate, Program Finance 1
Orlando, FL ยท On-site
$57K - $107K/yr
... dialog with integrated program management team. Essential Functions: * Prepare accounting requests ... Direct regular reviews of key financial metrics with program team * Hyperion Reporting * Financial ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Quick apply
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Quick apply
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Quick apply
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Any ISPF dialog experience is a plus. Education: College Degree or equivalent work experience ... Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small ...
Any ISPF dialog experience is a plus. Education: College Degree or equivalent work experience ... Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small ...
Warehouse Associate
Miami, FL ยท On-site
$17.51/hr
RightStone's Excellence Centered approach to contract, contract to hire, and direct hire services ... dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most ...
Quick apply
Warehouse Associate
Miami, FL ยท On-site
$17.51/hr
RightStone's Excellence Centered approach to contract, contract to hire, and direct hire services ... dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Quick apply
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Quick apply
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Plan, organize, and direct the procurement of materials needed for project construction using ... Develop a good dialog and communication with the team and create a healthy work environment while ...
Assistant Store Leader-( Grand Boulevard)
Miramar Beach, FL ยท On-site
$14.25 - $17.50/hr
... directing activities required to achieve all store goals, including best of class guest service ... Receives feedback and fosters dialog around solutions * Develops associates through an ...
Assistant Store Leader-( Grand Boulevard)
Miramar Beach, FL ยท On-site
$14.25 - $17.50/hr
... directing activities required to achieve all store goals, including best of class guest service ... Receives feedback and fosters dialog around solutions * Develops associates through an ...
They will lead and direct all activities required to achieve all store goals, including best of ... Receives feedback and fosters dialog around solutions * Develops associates through an ...
They will lead and direct all activities required to achieve all store goals, including best of ... Receives feedback and fosters dialog around solutions * Develops associates through an ...
Direct and assign specific tasks to contract support specialists and inspection staff. * Notify ... Review plans for constructability and biddability and prepare issue/resolution dialog to be ...
Direct and assign specific tasks to contract support specialists and inspection staff. * Notify ... Review plans for constructability and biddability and prepare issue/resolution dialog to be ...
Dialog Direct information
See Florida salary details
$24.3K - $28K
14% of jobs
$28K - $31.8K
10% of jobs
$32.2K is the 25th percentile. Wages below this are outliers.
$31.8K - $35.5K
13% of jobs
$35.5K - $39.2K
13% of jobs
The median wage is $39.5K / yr.
$39.2K - $43K
15% of jobs
$45.8K is the 75th percentile. Wages above this are outliers.
$43K - $46.7K
15% of jobs
$46.7K - $50.4K
9% of jobs
$50.4K - $54.2K
4% of jobs
$54.2K - $57.9K
3% of jobs
$57.9K - $61.7K
3% of jobs
$61.7K - $65.4K
2% of jobs
$24.3K
$41.8K
$65.4K
How much do dialog direct jobs pay per year?
What is the difference between Dialog Direct vs Customer Service Representative?
| Aspect | Dialog Direct | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training provided |
| Work Environment | Call centers, remote or on-site | Call centers, retail, or office settings |
| Industry Usage | Customer support, telemarketing, sales | Customer support, sales, technical support |
| Common Search/Comparison | Dialog Direct vs Customer Service Representative |
Dialog Direct and Customer Service Representatives often share similar roles in customer support and telecommunication industries. While both positions require comparable credentials and work in call centers or support environments, Dialog Direct typically refers to a specific company specializing in outsourced customer service and telemarketing. Customer Service Representatives is a broader term used across various companies and industries. Understanding these differences helps job seekers identify opportunities aligned with their skills and career goals.
What are the most common challenges faced by customer service representatives at Dialog Direct, and how can new hires best prepare for them?
What are the key skills and qualifications needed to thrive as a customer service representative at Dialog Direct?
What is Dialog Direct?

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted yesterday
Job description
Norm Reeves Dealerships is a nationally-recognized group of privately-owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer-centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!
We are seeking an energetic, motivated, and positive Regional IT Service Technician who will provide top notch technical assistance as a member of the Norm Reeves Tech Team, supporting a growing and evolving company of automotive experts. The ideal candidate is a self-starting team player who can bring their expertise to the group, offering regional IT support and assistance. They have excellent organizational, technical, communication, and customer service skills
Core Responsibilities
- Engage and collaborate within a nationally matrixed organization that is working tirelessly to build a technology focused, shared services platform to assist the further growth of the organization, continually striving for excellence.
- Be responsible for fundamental and advanced support as needed on various systems and services as well as assist with projects and engineering endeavors moving the needle for the TechTeam at the dealerships within their region.
- Bring excellent troubleshooting skills, hardware and software knowledge, and systems upgrade and configuration recommendations based on experience furthering our continuous improvement core value.
- Provide a quick and timely response to priority and after-hours support needs for any emergencies that may arise utilizing thorough troubleshooting practices, timely escalation, and excellent follow-up.
- Participate and assist with the development and refining of our proactive response to network and security alerts.
- Provide proficient and regular contributions to projects from start to finish with excellent participation skills utilizing the "Best Idea Wins" strategy.
- Competent and sensitive to timely completion of escalated service desk tickets ensuring that customers feel value, satisfaction, and empathy along the way.
- Maintain a regular cadence of follow-up on and updates to ticket statuses as directed by the Service Desk Manager.
- Be familiar and able to meet or exceed established KPI benchmarks, providing direct and topic appropriate feedback furthering our quality and high achieving ability.
- Maintain a positive and professional working relationship with co-workers and vendors alike, treating all with customer service excellence.
- Assist the team with reducing the amount of trouble tickets generated by participating in process improvements, candid and business focused feedback and participating in meetings providing value added dialog practicing the company's core values.
- Assist with and participate in TechTeam planning on a national basis in all our retail and business coverage areas.
- Assist teammates with, and in some cases develop new and routine maintenance tasks, in accordance with defined and undefined company policies and procedures as directed by the group's leadership team.
- Ensure that all IT closets and equipment are regularly inspected, labeled, and maintained in all locations as defined by the group and leadership team, assisting the team with managing inventory and location of key assets.
- Establish and maintain a customer satisfaction rating at or above KPI benchmarks and strive to exceed customer expectations through technical and professional expertise to deliver the TechTeam's "Wow!" factor.
What You'll Need:
- Proficient in Microsoft applications, O365, Meraki, Sophos, Freshservice, BeyondTrust, GotoConnect.
- Automotive DMS experience is a plus.
Benefits & Employee Perks
- Medical, Dental, Vision, and Complimentary Life Insurance
- 401k Matching and FSA
- Tuition Reimbursement
- Paid Time Off (accrues)
- Supplemental Insurance (Hospital, Accident, Critical Illness)
- Discounts on Vehicles, Services, and Parts
Tips for a Successful Application & Interview Process:
- Bring Your Best Resume - Upload your most recent version so we can see all you've accomplished
- Transitioning from Another Industry? - A cover letter helps! Use it to highlight transferable skills that make you a great fit
- Dress to Impress - First impressions count. Dress professionally and bring your authentic self
- Rescheduling or Canceling Interviews - Life happens! If you need to reschedule or cancel, let us know ahead of time. No-shows will be noted, so communication is key
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.