ZipRecruiter

Log In

1

Dialer Operation Manager Jobs (NOW HIRING)

SWBC

Collections Dialer Administrator-I

San Antonio, TX · On-site

$15.25 - $19.75/hr

This role will monitor basic production statistics and alert management to production concerns - to ... Some college coursework in Computer Operations or Business Administration preferred. * Minimum of ...

SWBC

Collections Dialer Administrator-I

San Antonio, TX · On-site

$15.25 - $19.75/hr

This role will monitor basic production statistics and alert management to production concerns - to ... Some college coursework in Computer Operations or Business Administration preferred. * Minimum of ...

Swbc

Collections Dialer Administrator-I

San Antonio, TX · On-site

$15.25 - $19.75/hr

This role will monitor basic production statistics and alert management to production concerns - to ... Some college coursework in Computer Operations or Business Administration preferred. * Minimum of ...

DaBella

Dialer Systems Administrator

Austin, TX · On-site

$70K - $80K/yr

... daily operations. * Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access. * Monitor and fine-tune call pacing, system ...

DCM Services LLC

Call Center Dialing Administrator

$58K - $72K/yr

... reports tied to dialer operations. What You'll Bring Required * 2+ years of hands-on experience administering FACS, LiveVox, or a comparable outbound dialer/campaign management platform.

Dabella

Dialer Systems Administrator

Austin, TX · On-site

$70K - $80K/yr

... daily operations. * Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access. * Monitor and fine-tune call pacing, system ...

Dabella

$70K - $80K/yr

... daily operations. * Manage user provisioning, role assignments, phone numbers, and messaging flows while ensuring secure, efficient system access. * Monitor and fine-tune call pacing, system ...

PenFed Credit Union

CRM/CX Analyst

San Antonio, TX · On-site

Knowledge of TCPA and various state regulations and it's impacts to the Dialer operations, Lead management, and callable hours. * Manages internal and external service provider outages, support ...

PenFed Credit Union

CRM/CX Analyst

Phoenix, AZ · On-site

Knowledge of TCPA and various state regulations and it's impacts to the Dialer operations, Lead management, and callable hours. * Manages internal and external service provider outages, support ...

Prosper

... dialer strategy, TCPA compliance, IVR workflows, and vendor management (e.g., Zendesk, LiveVox ... Evaluate operational metrics across Sales, Support, Fraud, and Complaints, and present ...

previous pagenext page

Showing results 21-40

All JobsDialer Operation JobsDialer Operation Manager Jobs

Dialer Operation Manager information

See salary details

$31.5K

$73.7K

$135.5K

How much do dialer operation manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for dialer operation manager in the United States is $73,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What states have the most Dialer Operation Manager jobs?

States with the most job openings for Dialer Operation Manager jobs include:

What are popular job titles related to Dialer Operation Manager jobs?

For Dialer Operation Manager jobs, the most frequently searched job titles are:

Infographic showing various Dialer Operation Manager job openings in the United States as of July 2026, with employment types broken down into 6% Internship, 60% As Needed, 7% Full Time, 26% Nights, and 1% Summer. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $73,687 per year, or $35.4 per hour.

Collections Dialer Administrator-I

San Antonio, TX • On-site

SWBC
Finance and Insurance • 1 - 5K employees
Learn more about SWBCexternal

$15.25 - $19.75/hr

Full-time

Medical, Retirement

Re-posted 14 hours ago

Key responsibilities

  • Monitor the daily activity of the collections call center calling technology, specifically the assisted manual dialer (AMD).

  • Support the establishment and maintenance of agent profiles and maintain dialer, daily production, client, and workforce monitoring reports.

  • Export and load information from work distribution systems or other databases into the dialer application, and adjust campaign filters to meet contact strategies.

SWBC rating

6.5

Company rating: 6.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

SWBC is seeking a talented individual to provide support in monitoring the daily activity of the collections call center calling technology, specifically focusing on the assisted manual dialer (AMD). This role will monitor basic production statistics and alert management to production concerns - to include reviewing employee service level, preparing basic reports and technical knowledge, accomplishing the organization's goals, and suggesting real-time changes to increase workforce efficiency and effectiveness.

Why you'll love this role:
In this role you'll enjoy a fast-paced position that allows for a great balance between independence and teamwork. This is an entry level introduction and education into Dialer and Collection software.

Essential duties include the following:

  • Responsible for the initiation of the manual "click to dial" system (AMD) to agent.
  • Export and load information from work distribution system and/or from other databases into the dialer application.
  • Adjust campaign filters to meet contact strategies defined by peers or management.
  • Support the establishment and maintenance of agent profiles and maintain dialer, daily production, client, and workforce monitoring reports.
  • Monitor/track incoming account volume.

Serious candidates will possess the minimum qualifications:

  • High school diploma or GED required.
  • Some college coursework in Computer Operations or Business Administration preferred.
  • Minimum of zero to two (0-2) years of experience in collections/operations.
  • Basic knowledge of business processes and applicable laws and regulations.
  • Proficient organizational & planning, multi-tasking, and collecting and analyzing data skills.
  • Basic negotiation skills.
  • Proficient managing priorities/deadlines and problem-solving skills.
  • Able to communicate and interact effectively via verbal and written communications.
  • Able to work collaboratively and build relationships and analyze, organize, and prioritize work.
  • Able to be adaptable.
  • Working knowledge of Microsoft Office Suite, including Outlook, Word, and Excel.
  • Able to use basic office equipment, including copy machine, personal computer, and fax.
  • Able to type 35 WPM.
  • Able to travel locally or nationally by car or plane.
  • Sit for long periods of time performing sedentary activities.
  • Stand, stoop, and kneel to file for long periods of time.
  • Push, pull, and lift up to 20 lbs. of files, supplies, documents, or other related items.

SWBC offers*:

  • Competitive overall compensation package
  • Work/Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Leadership Academy and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program

*Based upon employee eligibility

Additional Information:

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

Please note, SWBC does not hire tobacco users as allowed by law.

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

What SWBC employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply