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Dialer Operation Manager Jobs (NOW HIRING)

Fabergent

Avaya Dialer Administrator

Phoenix, AZ

Facilitate the effective use of Dialer functionality to maximize operational efficiency ... Experience with dialer technology and lead campaign management for an outbound contact center ...

SoFi

Senior Dialer Analyst

Cottonwood Heights, UT · On-site

Operational Management * Help the team manage daily dialer operations, ensuring campaigns start on time, run efficiently, and meet intensity targets. * Identify and resolve technical issues ...

SoFi

Senior Dialer Analyst

Cottonwood Heights, UT · On-site

Operational Management * Help the team manage daily dialer operations, ensuring campaigns start on time, run efficiently, and meet intensity targets. * Identify and resolve technical issues ...

Rock Connections

Dialer Administrator I

Cypress, TX

$24.52 - $34.13/hr

... operations support of multiple call centers and diverse groups. About therole * Develop/Create ... Manage daily dialer campaigns to ensure business strategies are implemented as designed * Provide ...

Rocket Mortgage, LLC

Dialer Administrator I

Cypress, TX · On-site +1

$24.52 - $34.13/hr

... issues, and operations support of multiple call centers and diverse groups. About the role ... Manage daily dialer campaigns to ensure business strategies are implemented as designed * Provide ...

CGI Inc.

Sr. Alvaria Dialer Technical System Administrator

$88K - $119K/yr

... center operations. The Sr. Alvaria Dialer Technical System Administrator position is responsible for managing and maintaining the company's enterprise scale dialer, ensuring optimal performance ...

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How much do dialer operation manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for dialer operation manager in the United States is $73,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What states have the most Dialer Operation Manager jobs?

States with the most job openings for Dialer Operation Manager jobs include:

What are popular job titles related to Dialer Operation Manager jobs?

For Dialer Operation Manager jobs, the most frequently searched job titles are:

Infographic showing various Dialer Operation Manager job openings in the United States as of July 2026, with employment types broken down into 6% Internship, 60% As Needed, 7% Full Time, 26% Nights, and 1% Summer. Highlights an 74% Physical, 3% Hybrid, and 23% Remote job distribution, with an average salary of $73,687 per year, or $35.4 per hour.

Avaya Dialer Administrator

Phoenix, AZ

Fabergent
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Fabergentexternal

Full-time

Re-posted 19 days ago

Job description

Job Description

Description:

Facilitate the effective use of Dialer functionality to maximize operational efficiency. Effectively collaborate with business leaders to execute dialer campaigns that achieve program objectives in a cost effective manner. Mentor staff to learn effective dialer operations.

Responsibilities:

Identify ways to maximize the use of Dialer functionality that supports the business in achieving plan objectives

Deploy appropriate pacing concepts and apply the correct logic to produce efficient campaigns with low abandons and high connect rates

Determine the extent blended techniques can be used to maximize contact and service to our students

Facilitate the preparation of lists insuring they are in the proper format, duplicates have been removed and they follow applicable do not call standards set at the federal and or state level

Leverage workflow and business system functionality to identify opportunities for improvement and champion new processes and systems to facilitate automation

Responsible for documenting and maintaining knowledge articles of campaigns and best practices within the business environment

Performs other duties as assigned or apparent


Qualifications

Basic Qualifications:

Experience with dialer technology and lead campaign management for an outbound contact center

Requires an understanding of communications technology, both hardware and software, and its application to address business needs

Experience mentoring co-workers on dialer best practices

Additional Qualifications:

Strong verbal and written communication skills to effectively interact with internal and external customers

Previous experience with Avaya and/or Genesys Outbound Dialing Platforms a plus

Knowledge of Pearl Scripting, SQL, Linux Administration and contact center analysis preferred

High level of analytical, strategic planning and organizational ability is required

Must possess the ability to prioritize and perform multiple tasks simultaneously

Must have excellent oral and written communication skills to effectively interact with internal and external customers and department staff

Must possess the ability to effectively communicate with others, perform work in a team environment, and relay necessary information as appropriate

Additional Information

All your information will be kept confidential according to EEO guidelines.

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