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Dialer Manager Jobs in Ohio (NOW HIRING)

The Director will lead collections teams and vendor partners, manage dialer strategies, oversee quality monitoring, and implement omni-channel communication frameworks to drive efficiency and results.

Communicates effectively with business line managers regarding the status of their department ... Experience with contact center technologies (e.g., ACD, dialer, call recordings, WFM etc.

New

Energy Sales Consultant

Cleveland, OH · On-site

$10 - $13/hr

... Management Association, Ohio Collectors Association, and the International Billing Utilize dialer to execute outbound/inbound phone calls. Contact, qualify, and enroll businesses for new acquisitions.

Energy Sales Consultant

Cleveland, OH · On-site

$10 - $13/hr

... Management Association, Ohio Collectors Association, and the International Billing Utilize dialer to execute outbound/inbound phone calls. Contact, qualify, and enroll businesses for new acquisitions.

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Showing results 1-20

Dialer Manager information

See Ohio salary details

$18.3K

$65.6K

$103.8K

How much do dialer manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for dialer manager in Ohio is $65,590.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,564.00 and $87,298.00 per year, depending on experience, location, and employer.

What is a dialer manager?

Dialer Managers are professionals responsible for overseeing the operation and performance of automated dialing systems within call centers or telemarketing environments. They configure dialer settings, manage calling campaigns, monitor agent productivity, and ensure compliance with regulations. Their role is crucial in optimizing outbound calling efficiency, maintaining data integrity, and achieving organizational goals. Dialer Managers also analyze reporting metrics to improve strategies and troubleshoot technical issues as needed.

What skills and qualifications are needed to thrive as a dialer manager?

To thrive as a Dialer Manager, you need a strong understanding of call center operations, analytics, and workforce management, typically supported by experience in contact center environments. Proficiency with dialer systems such as Noble, Five9, or Aspect, as well as knowledge of CRM platforms and call routing technology, is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help you optimize campaigns and lead teams successfully. These skills and qualities are crucial for maximizing productivity, ensuring compliance, and achieving operational targets in dynamic call center settings.

How does a dialer manager collaborate with sales and IT teams to optimize outbound calling campaigns?

A Dialer Manager works closely with the sales team to understand campaign objectives, lead segmentation, and performance feedback. Simultaneously, they partner with IT to ensure the dialer systems are configured correctly, troubleshoot technical issues, and implement new technologies or integrations. Effective collaboration involves regular meetings to align strategies, data sharing to monitor results, and agile responses to campaign performance, ensuring the dialing platform supports the business goals efficiently.

What is the difference between Dialer Manager vs Call Center Supervisor?

AspectDialer ManagerCall Center Supervisor
CredentialsExperience with dialer systems, CRM software, and call technologyCustomer service, communication skills, and team leadership
Work EnvironmentCall centers using automated dialer systemsCall centers overseeing customer service teams
Industry UsageTelemarketing, sales, collectionsCustomer support, service, sales
Primary FocusOptimizing call campaigns and dialer performanceManaging team performance and customer interactions

The Dialer Manager primarily focuses on managing automated dialer systems to improve call efficiency, while the Call Center Supervisor oversees customer service teams and ensures quality interactions. Both roles are essential in call center operations but differ in technical focus and team management scope.

What cities in Ohio are hiring for Dialer Manager jobs?

Cities in Ohio with the most Dialer Manager job openings:

Infographic showing various Dialer Manager job openings in Ohio as of August 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 76% In-person, and 24% Remote job distribution, with an average salary of $65,590 per year, or $31.5 per hour.

Fractional Sales Development Representative (SDR)

MediaSource

Columbus, OH

$1.5K - $2.0K/mo

Full-time

Posted 22 days ago


Job description

Description

Join an award-winning communications agency recognized for nearly three decades of innovation, client success and industry-leading storytelling. MediaSource is looking for a fractional SDR to identify the right prospective clients and start the conversations that build our new business pipeline.

This role starts with research, not the inbox: using our ideal client profile (ICP) as your compass, you'll find the right prospective clients - public relations directors, communications leaders, marketing officers - through your own research across industry sources, LinkedIn, and other tools. Once you've identified a good-fit prospect, you'll enter and organize them in our CRM, then lead a targeted, email-first outreach effort to open the door. This is not a cold-calling role. Our sales cycle is long so we need someone who thinks in nurture sequences, not quick closes, and who's comfortable playing the long game with thoughtful, well-timed touches rather than volume dialing.

You'll own prospecting and outbound execution end to end: researching and sourcing target accounts, building them out in the CRM, writing and refining email sequences, managing follow-up cadences, and handing off warm conversations to our leadership team for discovery calls.


WHAT YOU'LL DO

Identify the right customer. Research and source prospective clients against our ideal client profile (ICP) -public relations directors, communications leaders, marketing officers - using outside research and tools, then enter and prioritize them in the CRM

Build and maintain target contacts, account lists and deals in the CRM, keeping records accurate, deduplicated, and organized by segment and priority

Lead initial outreach via email - write, test, and iterate multi-touch sequences with real copy that reflects our voice and positioning, not scripts off a dialer

Manage a CRM-based cadence across a long sales cycle, tracking opens, replies, and where each prospect sits in the funnel

Personalize outreach using timely hooks (news, funding rounds, leadership changes, industry moments) rather than generic templates

Qualify inbound replies and schedule discovery calls for the agency's principals

Own ongoing CRM hygiene - accurate, deduplicated, up-to-date records as prospects move through the pipeline

Report weekly on pipeline metrics: sends, opens, replies, meetings booked, and conversion by stage including attending (virtually or in person) a weekly sales meeting

Continuously refine targeting criteria, subject lines, sequencing, and messaging based on performance data


ENGAGEMENT DETAILS 

Structure: Fractional / contract (1099) - not a full-time role

Initial Contract: August - December, 2026

Time Commitment: 8-12 hours per week, flexible schedule

Compensation: Monthly retainer of $1,500 - $2,000 per month, calculated based on hours worked, plus performance bonuses for every new signed retainer client or project you source.

Location: Remote/Central Ohio: The agency is headquartered in Columbus, Ohio; preference given to local candidates open to occasional in-person meetings and touchpoints.

Reporting To: Agency Principal / Head of Business Development

Tools Provided: CRM access, email sending domain/infrastructure, ideal client profile (ICP) and starter research resources

Requirements

CRM expertise - top priority. Demonstrated hands-on skill running a CRM (e.g., HubSpot, Pipedrive, Salesforce or similar) as the system of record for prospecting: entering and organizing new prospects, managing pipeline stages, and keeping data clean as records move through the funnel. This is the most important qualification for this role

2+ years of SDR, business development, or growth marketing experience in a professional services or agency environment

Proven track record researching and identifying right-fit prospects and running email outbound campaigns - not cold-call metrics

Strong, clean writing; you can sound like a person, not a template

Comfort with a long, relationship-driven sales cycle and the patience to nurture prospects over months, not days

Self-directed - you'll be managing your own targeting, pipeline, and cadence with light oversight

Bonus: experience selling public relations, marketing, or communications services, or an understanding of how communications agencies pitch new business