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Dhs Case Jobs (NOW HIRING)

Case Manager

Washington, DC · On-site

$74K - $96K/yr

The Case Manager is responsible for assessing households to determine eligibility for homeless ... About DHS The mission of the District of Columbia Department of Human Services (DHS) is to provide ...

Case Manager

Philadelphia, PA · On-site

$19.50 - $25.25/hr

Be familiar with and follow DHS CUA Practice Guidelines as well as any published changes and ... As a Mandated Reporter the Case Manager must immediately report to supervisor any concerns about ...

Case Manager

Philadelphia, PA

$19.50 - $25.25/hr

Be familiar with and follow DHS CUA Practice Guidelines as well as any published changes and ... As a Mandated Reporter the Case Manager must immediately report to supervisor any concerns about ...

Case Manager

Eagleville, PA · On-site

$19 - $24.50/hr

Probation or Parole Officer, DPA, DHS, Employers, Funding Sources, and other case management as required Requirements: * A Bachelor's degree in field related to Human Services. Master's preferred.

Case Manager

Eagleville, PA · On-site

$19 - $24.50/hr

Probation or Parole Officer, DPA, DHS, Employers, Funding Sources, and other case management as required Requirements: * A Bachelor's degree in field related to Human Services. Master's preferred.

$50K/yr

Case Manager Family Shelter Division: Health, Housing and Homeless Solutions Reports To: Case ... Conduct room visits, family meetings, and required DHS contacts on schedule; maintain documentation ...

Akima Global Services (AGS) is looking for Case Processing Specialists for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Arizona detention facilities. To join ...

Akima Global Services (AGS) is looking for Case Processing Specialists for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Arizona detention facilities. To join ...

Akima Global Services (AGS) is looking for Case Processing Specialists for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Arizona detention facilities. To join ...

Akima Global Services (AGS) is looking for Case Processing Specialists for the Department of Homeland Security (DHS) Immigration and Customs Enforcement (ICE) Arizona detention facilities. To join ...

Case Manager

Bronx, NY · On-site

$24.04/hr

The Case Manager works with tenants to build and enhance independent living skills, including ... Screen DHS referrals for eligibility and certification for program enrollment. * Conduct tenant ...

Case Manager

Bronx, NY · On-site

$24.04/hr

The Case Manager works with tenants to build and enhance independent living skills, including ... Screen DHS referrals for eligibility and certification for program enrollment. * Conduct tenant ...

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Dhs Case information

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How much do dhs case jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for dhs case in the United States is $25.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.91 and $27.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a DHS Caseworker, and why are they important?

To thrive as a DHS Caseworker, you need a background in social work or a related field, often supported by a bachelor’s degree and knowledge of state and federal regulations. Familiarity with case management software, documentation systems, and sometimes state-specific certifications is important. Strong interpersonal skills, cultural sensitivity, and the ability to handle stressful situations make someone stand out in this role. These skills are crucial for effectively supporting vulnerable populations, ensuring compliance, and achieving positive client outcomes.

What is the difference between Dhs Case vs Dhs Investigator?

AspectDhs CaseDhs Investigator
Required CredentialsBackground check, security clearance, relevant trainingBackground check, security clearance, investigative training
Work EnvironmentOffice, government agencies, field visitsFieldwork, interviews, surveillance
Employer & IndustryDepartment of Homeland Security, governmentDepartment of Homeland Security, law enforcement
Common Search/ComparisonYesNo

In summary, Dhs Case roles typically involve managing and processing cases within the Department of Homeland Security, focusing on administrative and case management tasks. Dhs Investigators, on the other hand, conduct field investigations, interviews, and surveillance to gather evidence. Both roles require security clearances and relevant training but differ mainly in their work environment and daily responsibilities.

What are some common challenges faced by DHS Caseworkers, and how can they effectively manage them?

DHS Caseworkers often encounter high caseloads and emotionally charged situations, which can make time management and self-care challenging. They regularly work with vulnerable populations, requiring strong empathy, resilience, and the ability to set professional boundaries. To manage these challenges effectively, caseworkers benefit from strong organizational skills, regular supervision, and peer support, as well as ongoing training in trauma-informed care. Building collaborative relationships with colleagues and community resources also helps in providing comprehensive support to clients while balancing workload demands.

What are DHS Caseworkers and what do they do?

DHS Caseworkers, also known as Department of Human Services Caseworkers, are professionals who help individuals and families access social services and support programs. Their responsibilities often include assessing client needs, developing service plans, connecting clients with resources such as food assistance, child welfare, or Medicaid, and monitoring cases to ensure ongoing support. Caseworkers often collaborate with other agencies and advocate for their clients to help them achieve stability and well-being.
More about Dhs Case jobs
What are the most commonly searched types of Dhs Case jobs? The most popular types of Dhs Case jobs are:
Infographic showing various Dhs Case job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $52,521 per year, or $25.3 per hour.

Case Manager Supervisor - Queens

Carter Lard Consulting

Queens, NY • On-site

$60K - $65K/yr

Full-time

Posted 21 days ago


Job description

Job Title: Case Manager Supervisor – DHS Shelter
Location: Queens, NY
Salary: $60,000 to $65,000 

Tuesday to Saturday 9am to 5pm, one  later start 11am to 7pm or 12pm to 8pm

Program Overview:

This position is based at a New York City Department of Homeless Services (DHS)-funded shelter in Brooklyn, serving families experiencing homelessness. The program’s core mission is to assist residents in securing safe, stable, and permanent housing as quickly as possible while addressing barriers to housing stability.


Position Summary:

The Case Manager Supervisor oversees and supports the daily activities of the case management team to ensure high-quality, client-centered service delivery. The supervisor’s primary responsibility is to lead and guide the team in developing and executing individualized housing plans, with the ultimate goal of transitioning residents into permanent housing. This role requires ensuring DHS compliance, maintaining accurate documentation, and fostering strong relationships with housing providers, community resources, and government agencies.


Key Responsibilities:

Team Leadership & Supervision

  • Directly supervise, mentor, and evaluate a team of case managers, providing regular supervision, guidance, and performance feedback.

  • Ensure case managers develop and maintain effective, individualized service plans that prioritize permanent housing placement.

  • Monitor caseloads to ensure timely progress and compliance with DHS standards.

  • Facilitate weekly case conferences to review housing progress, identify barriers, and develop solutions.

Housing-Focused Case Management Oversight

  • Ensure all clients receive thorough assessments and individualized housing plans within DHS-mandated timeframes.

  • Oversee the housing search process, including referrals to housing programs, broker engagement, and coordination with landlords.

  • Guide the team in securing rental subsidies, supportive housing applications, and other housing resources.

  • Track housing outcomes and ensure data is accurately entered into CARES and other DHS-required systems.

Compliance & Reporting

  • Maintain program adherence to DHS and OTDA policies, procedures, and documentation standards.

  • Review and approve client files to ensure accuracy, completeness, and compliance.

  • Prepare and submit required reports to DHS and internal management regarding housing placements, retention rates, and caseload status.

Collaboration & Advocacy

  • Serve as the primary liaison between case management staff, shelter leadership, DHS representatives, and external housing partners.

  • Build and maintain strong relationships with housing providers, community-based organizations, and legal service providers.

  • Advocate for residents’ housing needs with landlords, brokers, and government agencies.

Training & Professional Development

  • Provide ongoing training and professional development for case managers in housing resources, subsidy programs, and best practices for housing-focused case management.

  • Stay updated on NYC housing laws, subsidy programs, and DHS housing initiatives.


Qualifications:
  • Bachelor’s degree in Social Work, Human Services, or related field required; Master’s degree preferred.

  • Minimum 3 years of case management experience in homeless services, with at least 1 year in a supervisory role.

  • Strong knowledge of NYC housing resources, rental subsidies, supportive housing, and landlord engagement strategies.

  • Experience working in a DHS-funded shelter strongly preferred.

  • Familiarity with DHS CARES system and other housing-related databases a plus.

  • Excellent leadership, organizational, and communication skills.

  • Bilingual (English/Spanish or other language) preferred but not required.


Core Competencies:
  • Results-driven with a strong commitment to securing permanent housing for clients.

  • Ability to manage and motivate a diverse team in a high-pressure environment.

  • Strong problem-solving and advocacy skills.

  • Culturally competent and trauma-informed approach to service delivery.

  • Commitment to confidentiality and HIPAA compliance.