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Dhl Website Jobs (NOW HIRING)

DHL

Customer Care Advisor

Tempe, AZ

The role delivers customer support within DHL's Customer Care Department by providing accurate, timely information and responding to inquiries received by phone, mail, email, fax, website, or in ...

DHL

Materials Coordinator

Phoenix, AZ · On-site

$23.15/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... websites, and/or • email, to maintain location of material and report to customer • Receive ...

DHL

Materials Coordinator

Houma, LA · On-site

$24.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... websites, and/or • email, to maintain location of material and report to customer • Receive ...

Signode

Crating Coordinator - Roselle, IL

Roselle, IL · On-site

$23.60 - $26/hr

Basic understanding of computer, UPS Worldship, Fed Ex, DHL websites. * ERP systems experience is a plus. * Comfortable with heavy lifting * Forklift experience is a plus. Ability to drive a forklift ...

DPDHL

Materials Coordinator

Phoenix, AZ

$23.15/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... websites, and\or email, to maintain location of material and report to customer Receive multiple ...

Signode

Crating Coordinator - Roselle, IL

Roselle, IL

$23.60 - $26/hr

Basic understanding of computer, UPS Worldship, Fed Ex, DHL websites. * ERP systems experience is a plus. * Comfortable with heavy lifting * Forklift experience is a plus. Ability to drive a forklift ...

Signode

Crating Coordinator - Roselle, IL

Roselle, IL · On-site

Basic understanding of computer, UPS Worldship, Fed Ex, DHL websites. * ERP systems experience is a plus. * Comfortable with heavy lifting * Forklift experience is a plus. Ability to drive a forklift ...

DPDHL

Materials Coordinator

Houma, LA · On-site

$24.50/hr

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential ... websites, and\or email, to maintain location of material and report to customer Receive multiple ...

TalentBurst, Inc.

TEMP Warehouse Clerk I

San Clemente, CA

$16.75 - $20.25/hr

Tracks shipments, deliveries and orders using UPS, DHL and FedEx Online Software. Coordinate ... Please visit our website www.talentburst.com or come meet us at our offices in Natick, MA, Miami ...

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How much do dhl website jobs pay per hour?

As of May 28, 2026, the average hourly pay for dhl website in the United States is $29.30, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $32.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Web Developer for DHL, and why are they important?

To thrive as a Web Developer at DHL, you need strong proficiency in programming languages such as HTML, CSS, and JavaScript, along with a relevant degree in computer science or a related field. Familiarity with content management systems (CMS), web frameworks, and version control tools like Git is typically required. Problem-solving abilities, attention to detail, and effective communication are crucial soft skills for collaborating with teams and delivering user-friendly solutions. These skills ensure that DHL’s website remains secure, functional, and delivers a seamless user experience to customers and partners.

What are the common responsibilities of a web developer working on the DHL website?

As a web developer on the DHL website team, you’ll typically be responsible for maintaining and enhancing the site’s user interface, ensuring seamless integration with backend logistics systems, and optimizing performance for high-traffic, global users. Collaboration with UX designers, product managers, and IT security teams is frequent to deliver new features, resolve technical issues, and implement security best practices. You may also be involved in troubleshooting user-reported bugs and testing new functionalities to uphold DHL’s standards for reliability and customer experience.

What is the DHL website used for?

The DHL website is the official online platform for DHL, a global logistics company. It allows users to track shipments, get shipping quotes, schedule pickups, and find information about DHL services. The website also offers tools for creating shipping labels, managing customer accounts, and accessing customer support. It is designed for both individuals and businesses to efficiently manage their shipping needs.

What is the difference between Dhl Website vs Dhl Customer Service Representative?

AspectDhl WebsiteDhl Customer Service Representative
Primary RoleOnline platform for tracking, shipping, and managing shipmentsAssists customers with inquiries, tracking, and shipping issues via phone or chat
Required SkillsTechnical proficiency, website navigation, basic logistics knowledgeCustomer service skills, communication, problem-solving
Work EnvironmentRemote or office-based, digital interfaceCall centers, office, or remote customer support
Common UsageSelf-service for customers, online logistics managementDirect customer interaction and support

While Dhl Website provides a self-service platform for managing shipments online, Dhl Customer Service Representatives offer direct support to customers via phone or chat. Both roles are essential in the logistics industry, but they serve different functions: one is digital and automated, the other is personal and interactive.

More about Dhl Website jobs
What job categories do people searching Dhl Website jobs look for? The top searched job categories for Dhl Website jobs are:
Dhl Website jobs near you
Infographic showing various Dhl Website job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $60,947 per year, or $29.3 per hour.
Customer Care Advisor

Customer Care Advisor

DHL

Tempe, AZ

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

DHL rating

7.0

Company rating: 7.0 out of 10

Based on 309 frontline employees who took The Breakroom Quiz

32nd of 60 rated delivery companies

Job description

Customer Care Advisor

What makes DHL great? Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No. 1 World's Best Workplace™ by Great Place to Work and Fortune Magazine

DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

The Customer Care Advisor is responsible for providing quality, professional track-and-trace services to customers and the DHL network, resolving service issues and meeting established performance standards. The role delivers customer support within DHL's Customer Care Department by providing accurate, timely information and responding to inquiries received by phone, mail, email, fax, website, or in person.

Key Accountabilities:

  • Provide comprehensive tracing services for customers by investigating shipment incidents.
  • Manage customer traces and shipment inquiries with a focus on delivering customer satisfaction, retention, and timely resolution.
  • Persistently pursue prompt resolutions on behalf of the customer.
  • Communicate effectively with DHL Network colleagues, emphasizing a strong sense of urgency for customer needs.
  • Meet all commitments to customers through timely follow-up and consistent ongoing communication.
  • Manage various databases and web-based programs to document customer issues, responses, and communications.
  • Identify and record recurring problem areas.
  • Provide functional guidance, advice, or training to less experienced Customer Care Representatives, as needed.
  • Educate customers and communicate information clearly and effectively.
  • Collaborate with multiple DHL Gateway locations to provide information for clearance or to clarify requirements.
  • Demonstrate strong multitasking skills by managing high volumes of inbound calls, outbound calls, and timely email responses to customers.

Skills/Qualifications:

  • High school diploma or GED equivalent required.
  • Minimum of 2 years of experience in a Customer Contact Center (Call Center) or telesales environment.
  • Experience working effectively in team environments.
  • Strong oral and written communication skills, with effective problem-solving and interpersonal abilities; courteous and clear telephone communication.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
  • Advanced proficiency with DHL systems, including CSV, SPARK, NTPS, CSP, and EMT. (preferred)
  • Excellent verbal and written communication skills.

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you will find our benefits and rewards are among the best in the industry They include:

  • Competitive Pay
  • Bonus/Incentive Programs
  • Retirement Savings – 401K with company match
  • Medical, Dental, Vision, well-being programs
  • Tuition Reimbursement
  • Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
  • Paid Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Outstanding training opportunities

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

What DHL employees say

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Benefits

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Workplace

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About DHL

Sourced by ZipRecruiter

When Adrian Dalsey, Larry Hillblom and Robert Lynn founded DHL in 1969, they didn’t know they would revolutionize the world of logistics. Today, DHL is the world’s leading logistics company. Our 600,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones.

Industry

Transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Plantation, FL, US

Social media

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