Development Operations Jobs in Massachusetts (NOW HIRING)

Description

Rosie's Place was founded in 1974 as the first women's shelter in the United States. Our mission is to provide a safe and nurturing environment to help poor and homeless women maintain their dignity, seek opportunity, and find security in their lives.   

Over the years, we have become much more than a shelter. We are a multi-service community center that not only provides meals and shelter but also creates answers for thousands of women a year through wide-ranging support, housing, and education services. Rosie's Place relies on the generous support of individuals, foundations, and corporations and does not accept any city, state or federal funding. 

OPPORTUNITY

The Development Database Associate reports to the Director of Development Operations. This role supports the fundraising and external relations efforts of the organization by providing administrative, logistical, and donor-facing support. The Database Associate position is ideal for a highly organized, detail-oriented professional who enjoys relationship-building, managing multiple priorities, and contributing to a mission-driven team. 

KEY RESPONSIBILITIES

• Assist with all aspects of development database operations and gift processing, ensuring accuracy, expediency and security. 
• Enter gifts into the fundraising database, including donations made by check, cash, credit card and direct debit and help maintain accurate donor records. 
• Download credit card and direct debit gifts and donor updates made online. 
• Prepare and mail donor acknowledgement letters. 
• Prepare and distribute Daily Gift Report. 
• Provide high quality customer service via phone and email in response to donor inquiries.  
• Support logistics of appeals, mailings, and online campaigns. 
• Support fundraising efforts by assisting with mailings, prospect research and other stewardship initiatives as needed. 
• Collaborate with the Fiscal department to ensure accurate gift processing and reconciliation. 
• Perform any additional duties assigned by the Director of Development Operations. 

Requirements

There are innumerable ways to learn, grow, and excel professionally. We know people gain skills through a variety of professional, personal, educational, and volunteer experiences. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. This said, we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below: 

• Experience working in fundraising in a non-profit setting preferred.  
• Strong commitment to social justice and the mission of Rosie's Place. 
• Proficiency in Raiser's Edge/NXT or other fundraising database systems preferred.  
• Demonstrate computer competency in Microsoft Office programs, and capacity to learn new software systems. 
• Highly organized and detail-oriented, with the ability to manage multiple priorities and meet deadlines effectively. 
• Ability to work independently, exercise sound judgement and take initiative. 
• Strong written and oral communication skills and ability to represent Rosie's Place professionally with a variety of stakeholders 
• Strong customer service mindset with effective and diplomatic, yet supportive communication style. 

WORK EXPECTATIONS

We are a hands-on team and seek employees who are passionate about our work and service to our community. The Database Associate is a full-time, exempt position. While the Database Associate is eligible for a hybrid work schedule, they must work on-site at Rosie's Place during part of their work week and engage regularly with staff, guests, and volunteers. They are also expected to be flexible with their in-person days to participate in organization events and other work obligations. This position may require travel between Rosie's Place facilities and community locations. 

We adopt safety protocols related to public health as we understand them, which all employees must follow. Among these protocols, we require all employees to be up to date with their yearly vaccinations. Requests for exemptions are considered.

COMPENSATION AND BENEFITS

The starting salary range for this position is $60,000-$70,000 commensurate with experience.  

Rosie's Place offers a robust benefits package, including medical, dental and vision insurance, 403(b) retirement plan, pension contributions, paid vacation, and more. 

HOW TO APPLY

Please submit your resume and cover letter through Rosie's Place's online portal to apply. 

Commitment to Equity, Diversity and Inclusion

At Rosie's Place, we believe diversity, equity and inclusion are core components of justice. We commit to acting daily to dismantle injustice to ensure that opportunities and equitable outcomes are available to all members of our community regardless of individual characteristics including race, color, religion, national origin, gender, gender identity, age, sexual orientation or perceived ability.

Equal Opportunity Employer

We value diversity in our workplace and strongly encourage applications from individuals from all identities and backgrounds. We are an equal opportunity employer, and qualified candidates will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, age, sexual orientation, disability status, or any other characteristic protected by law