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Destination Management Jobs in Massachusetts (NOW HIRING)

General Manager

Shrewsbury, MA · On-site

$55K - $60K/yr

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and ... Responsible for cash management, including accepting cash, check, and credit card payments for ...

Internal Events Associate

Boston, MA

$19.75 - $22.75/hr

Vendor & Venue Management: Coordinate with hotels and Convention Services Managers, (CSMs), venues, Destination Management Companies (DMCs), transportation providers, AV teams, production partners ...

New

Industry-related experience applies - hotel, destination management, production, tradeshow management, travel director, etc. * Exceptional communication skills - including: written, interpersonal ...

Industry-related experience applies - hotel, destination management, production, tradeshow management, travel director, etc. * Exceptional communication skills - including: written, interpersonal ...

Remote Travel Coordinator

Boston, MA · On-site +1

$40K - $70K/yr

Stay informed about travel promotions, supplier updates, and destination information Qualifications * Strong organizational and communication skills * Ability to manage multiple travel requests and ...

Remote Travel Coordinator

Boston, MA · Remote

$40K - $70K/yr

Stay informed about travel promotions, supplier updates, and destination information Qualifications * Strong organizational and communication skills * Ability to manage multiple travel requests and ...

Remote Travel Coordinator

Boston, MA · Remote

$40K - $70K/yr

Stay informed about travel promotions, supplier updates, and destination information Qualifications * Strong organizational and communication skills * Ability to manage multiple travel requests and ...

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Showing results 1-20

Destination Management information

See Massachusetts salary details

$60.1K

$93.9K

$149.6K

How much do destination management jobs pay per year?

As of Aug 6, 2026, the average yearly pay for destination management in Massachusetts is $93,872.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,300.00 and $120,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in destination management, and why are they important?

To succeed in Destination Management, you need strong organizational skills, in-depth knowledge of travel and tourism, and a degree in hospitality or a related field. Familiarity with event planning software, CRM systems, and destination management tools such as Cvent is highly valued. Excellent communication, negotiation, and cultural awareness are crucial soft skills for building relationships with clients, vendors, and local partners. These capabilities ensure seamless program execution, high client satisfaction, and effective problem-solving in a dynamic, fast-paced industry.

What is destination management?

A Destination Management job involves planning, marketing, and coordinating travel experiences for a specific location to attract visitors and enhance tourism. Professionals in this field work with local businesses, government agencies, and tour operators to create smooth and memorable experiences for travelers. Responsibilities often include event planning, logistics, budgeting, and promoting the destination through various marketing strategies. The goal is to boost tourism while ensuring sustainable and positive impacts on the local economy and community.

How do you get into destination management?

To enter destination management, individuals typically need a background in hospitality, tourism, or event planning, along with strong organizational and communication skills. Relevant experience can be gained through internships or entry-level roles in tourism companies, hotels, or event organizations, and some positions may require knowledge of local attractions and vendor networks.

What does destination management do?

Destination management involves planning, coordinating, and overseeing events, tourism activities, and services within a specific location. Professionals in this field work to promote the destination, ensure quality experiences, and manage logistics for visitors and events, often using skills in project management and local knowledge.

What are the typical daily responsibilities of someone working in destination management?

Professionals in Destination Management are responsible for coordinating every aspect of group travel, events, or incentive programs in a specific location. This includes working closely with clients to understand their needs, negotiating with local vendors, arranging transportation and accommodations, and overseeing on-site logistics. The role often involves collaborating with a diverse team and regularly adapting to changing client requests. Daily tasks may also include researching local attractions, ensuring compliance with safety regulations, and delivering exceptional customer service to ensure memorable experiences for attendees. Managing multiple projects at once and resolving unexpected issues are key parts of the daily routine.

What are popular job titles related to Destination Management jobs in Massachusetts? For Destination Management jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Destination Management jobs in Massachusetts look for? The top searched job categories for Destination Management jobs in Massachusetts are:
Infographic showing various Destination Management job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $93,872 per year, or $45.1 per hour.

General Manager

Destination Pet

Shrewsbury, MA • On-site

$55K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


Destination Pet rating

5.2

Company rating: 5.2 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

42nd of 52 rated veterinary


Job description

Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring creative innovation every day. We are revolutionizing the pet industry. Join us!
The General Manager is responsible for all day-to-day operations of the facility. This includes; hiring, job coaching, training, scheduling, managing inventory, managing to a set budget, and ensuring customer satisfaction.
We are looking for a General Manager to lead our team at Woof Pet Resort!
REPORTS TO: District Director
PAY: $55,000 - $60,000 Salary
+ Quarterly Bonus Opportunities!
CORE RESPONSIBILITES (include but are not limited to):
  • Supports the mission, vision, culture and policies of Destination Pet.
  • Ensures exceptional customer service, through personal contact with customers, associate training, resolution of customer complaints, and delivery of services.
  • Collaborate with the Destination Pet Support Staff on a regular basis (Operations, Human Resources, Marketing, Facilities, Legal, etc.)
  • Ensure the cohesiveness of all aspects of pet care services and cross training where necessary.
  • Manages all staff at center ; recruits, hires, motivates, trains, promotes, counsels, and terminates when necessary.
  • Oversees the scheduling of staff for work assignments, allowing staff to provide outstanding service while managing to a set budget.
  • Manages center payroll and ensures that payroll is approved in a timely manner.
  • Works with Destination Pet Human Resources to ensure center compliance with federal and local labor laws: OSHA, EEOC, ADA, Fair Labor Practices.
  • Ensures safety of all employees by conducting safety training, enforcing of safe-handling rules, and complying with all safety related policies.
  • Prepares and delivers annual performance reviews to team members on a timely basis.
  • Monitors and responds to the needs of pet guests to ensure their safety, security, and comfort.
  • Resolve any and all customer and staff complaints.
  • Actively manages center's social media accounts through weekly postings and replying to customer comments.
  • Creates, implements and executes on local marketing programs to acquire new customers and grow sales.
  • Attends community events and partners with local businesses to promote Destination Pet services.
  • Maintains appropriate inventory of supplies; reorders and restocks as necessary.
  • Monitors and manages all computer systems located in the center.
  • Addresses all center maintenance needs to maintain a safe, comfortable environment for pet guests and associates.
  • Utilizes financial reports and statistics.
  • Responsible for cash management, including accepting cash, check, and credit card payments for services; and for end-of-day cash drawer balance.
  • Ensures that bank deposits are completed as needed.
  • Promotes and markets Destination Pet's programs and services in the surrounding community.
  • Assists other team members as needed.
  • Performs other duties as assigned.

REQUIREMENTS:
Expertise & Experience:
  • BS/BA is a plus.
  • Must be a passionate team player and a strong motivator.
  • Must have strong background in driving performance excellence through strong people management.
  • Five plus years in full P&L management responsibility preferably in hospitality, service and / or retail environments.
  • Experience in problem-solving, exercising sound judgment, maintaining confidentiality and the ability to interact professionally and effectively with co-workers, clients, and the general public.
  • Proficiency in computer applications including Microsoft Office Suite and database applications.
  • Ability to multi-task with strong time management skills.
  • Ability to complete assignments and responsibilities accurately and in a timely manner, often with strict and/or conflicting deadlines.
  • Excellent oral presentation, writing, and analytical skills.
  • Strong interpersonal, communication, and motivational skills.
  • Must have exceptional strong customer service experience and skills.
  • Veterinary, boarding and/or grooming experience required.
  • Must have experience in managing inventory and accounts payable.

Physical:
  • Must be able to work evenings, weekends and holidays.
  • Must frequently lift 40 pounds.
  • Must be able to be on feet for the duration of your shift.
  • Must be able to stand, walk and climb stairs frequently.
  • Must be able to work on computer system and work multi-line telephone.
  • Must be able to handle dogs on leashes.
  • Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.

PERKS:
  • Health, vision, dental, long & short-term disability, and Life insurance
  • A Startup mentality company with stable funding.
  • 401k match
  • Pet Care discounts
  • Generous PTO
  • Opportunity to grow your career with a network of like-minded professionals

Destination Pet LLC affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.
Destination Pet LLC endeavors to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our recruitment team.
At Destination Pet, we're all about creating a workplace that's bursting with diversity and inclusivity. We don't play favorites or judge folks based on skin color, religion, gender, age, disability, or any other protected characteristics. Our hiring decisions are solely based on what you can bring to the team. So, we're throwing the door wide open for all like-minded candidates who believe in celebrating and honoring diversity and inclusion. Ready to join our pack?

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