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Desktop Technician Jobs in Riverside, CA (NOW HIRING)

Pomeroy Technologies

Deskside Technician II

Irvine, CA · On-site

$21.50 - $27.50/hr

The Deskside Technician II is a Level 2 Deskside Support role within Manage Services. This roles core function is to provide top of the line service to end users and the client to ensure we are ...

Pomeroy

Deskside Technician II

Irvine, CA · On-site

$21.50 - $27.50/hr

The Deskside Technician II is a Level 2 Deskside Support role within Manage Services. This roles core function is to provide top of the line service to end users and the client to ensure we are ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

Job Type Full-time Description GDR Group is a team of passionate, tech-savvy people who love helping businesses grow. We live by our core values of Integrity, Communication, Caring and Compassion ...

GDR

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

Description: GDR Group is a team of passionate, tech-savvy people who love helping businesses grow. We live by our core values of Integrity, Communication, Caring and Compassion, and Passion for ...

GDR Group

Support Services Deskside Technician

Irvine, CA · On-site

$25 - $30/hr

GDR Group is a team of passionate, tech-savvy people who love helping businesses grow. We live by our core values of Integrity, Communication, Caring and Compassion, and Passion for Excellence to ...

Connection

Helpdesk Support Technician

Brea, CA

$29/hr

OverviewHelp Desk Support Technician Industry: Heavy Civil Construction Location: Brea, CA (100% On ... Provision, configure, and deploy laptops and desktop computers * Install, configure, and ...

Connection

Helpdesk Support Technician

Brea, CA

$29/hr

Help Desk Support Technician Industry: Heavy Civil Construction Location: Brea, CA (100% On-Site ... Provision, configure, and deploy laptops and desktop computers * Install, configure, and ...

OSTechnical

Be Seen First

IT Support Technician

Tustin, CA · On-site

$22.50 - $31/hr

We are seeking a dedicated Desktop Support Technician to join an exciting, fast-paced organization. This is a hands-on role supporting end users with desktop deployments, hardware setup ...

New

Infosys

Desktop Support Engineer

Irvine, CA · On-site

$68K - $94K/yr

... desktops, laptops, monitors, printers, peripherals, and mobile devices. • Basic understanding of LAN / networking concepts and workplace connectivity troubleshooting. • Familiarity with walk in ...

Shaarpro

L3 White Glove Desktop Support

Irvine, CA · On-site

L3 White Glove Desktop SupportIntroduction: The L3 White Glove Desktop Support role is a key position within our organization, providing top-tier support to executive and VIP stakeholders. This role ...

New

IntelliSurvey

IT Technician (U.S.)

Irvine, CA · On-site

$75K - $100K/yr

We're looking for a Part-Time IT Technician to join our team. This role offers the flexibility to ... Build and maintain desktop image systems and processes * Ship and receive laptops, servers, and ...

IntelliSurvey

IT Technician (U.S.)

Irvine, CA · On-site

$75K - $100K/yr

We're looking for a Part-Time IT Technician to join our team. This role offers the flexibility to ... Build and maintain desktop image systems and processes * Ship and receive laptops, servers, and ...

Connection

Helpdesk Support Technician

Brea, CA · On-site

$29/hr

... Desk Support Technician Industry: Heavy Civil Construction Location: Brea, CA (100% On-Site ... Provision, configure, and deploy laptops and desktop computers * Install, configure, and ...

Stem Xpert

Field Service Technician

Irvine, CA · On-site

Desktop Support/Field Service Technician/Computer Driving Technician. Location: Irvine, CA We hire for many locations in US) Type of Job: Long term Contract/Contract to permanent Job Role/Duties: If ...

TeamLogic IT

Senior IT Technician

Rancho Cucamonga, CA · On-site

$50K - $75K/yr

IT Technicians are expected to display good interpersonal skills as they will interact with ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

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All JobsDesktop Technician JobsDesktop Technician Jobs in Riverside, CA

Desktop Technician information

See Riverside, CA salary details

$14

$23

$34

How much do desktop technician jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop technician in Riverside, CA is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $25.82 per hour, depending on experience, location, and employer.

What are the most common challenges desktop technicians face when supporting end-users, and how can they effectively address them?

Desktop Technicians often encounter challenges such as troubleshooting a wide range of hardware and software issues, supporting users with varying technical abilities, and managing urgent requests during system outages. Effective communication and patience are key to guiding users through solutions. Staying current with the latest operating systems and software updates, as well as documenting common solutions, can help streamline issue resolution and boost efficiency in a fast-paced support environment.

What is a desktop technician?

A desktop technician, or a desktop support analyst, provides computer support for users and organizations. Their duties include installing, repairing, and upgrading hardware. Some individuals in this career specialize in particular equipment, like routers. This job involves an excellent background in technology. Strong interpersonal skills are important for explaining complex topics to individuals without IT experience. Qualifications are an associate or bachelor’s degree in computer science. Certification in certain types of software is a requirement for some desktop technician jobs.

What qualifications do you need to be a desktop technician?

A desktop technician typically needs a high school diploma or equivalent, along with technical knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications such as CompTIA A+ are often preferred and can improve job prospects. Strong communication skills and the ability to work in a team are also important for success in this role.

What is a desktop technician?

A Desktop Technician is an IT professional responsible for installing, maintaining, and troubleshooting desktop computers, laptops, and related hardware and software within an organization. They provide technical support to users, resolve hardware and software issues, and ensure that all workstations are running efficiently. Desktop Technicians may also assist with setting up new equipment, managing upgrades, and maintaining security protocols. Their role is crucial for keeping an organization’s technology infrastructure functional and secure.

What is the difference between Desktop Technician vs Help Desk Technician?

AspectDesktop TechnicianHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hardware-focusedRemote or on-site, support-focused
Job ResponsibilitiesHardware repairs, installations, troubleshootingSoftware issues, user support, ticket management
Industry UsageIT services, corporate, educationIT support, customer service, corporate

While both roles support IT users, a Desktop Technician primarily handles hardware repairs and installations on-site, whereas a Help Desk Technician focuses on remote or on-site software support and troubleshooting. The roles often overlap but differ mainly in scope and focus area.

What are the key skills and qualifications needed to thrive as a desktop technician, and why are they important?

To thrive as a Desktop Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with operating systems (Windows, macOS), ticketing systems, and remote desktop tools is essential. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues. These abilities ensure efficient technical support, minimize downtime, and improve overall user satisfaction within organizations.
More about Desktop Technician jobs
What are popular job titles related to Desktop Technician jobs in Riverside, CA? For Desktop Technician jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Technician jobs in Riverside, CA look for? The top searched job categories for Desktop Technician jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Desktop Technician jobs? Cities near Riverside, CA with the most Desktop Technician job openings:
Desktop Technician jobs near you
Infographic showing various Desktop Technician job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $49,833 per year, or $24 per hour.

Deskside Technician II

Pomeroy Technologies

Irvine, CA • On-site

$21.50 - $27.50/hr

Full-time

Re-posted 24 days ago

Job description

Position Description
Title: Deskside Technician II
Core Function:
The Deskside Technician II is a Level 2 Deskside Support role within Manage Services. This roles core function is to provide top of the line service to end users and the client to ensure we are meeting their service needs. This role's location is specific to the location in the Job Listing.
Essential Duties & Responsibilities:
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or logical assignment to this position.
  • Identifies, researches, and resolves technical problems.
  • Responds to help desk tickets and escalations
  • Required to meet the monthly metric standard for 150 tickets (200 Goal) closed a month
  • Required to meet the monthly metric standard of 0 tickets breached SLA/OLA for incident requests
  • Provide walk in support on-site to end users
  • Assist with AV Support as necessary
  • Provide Smart hands assistance to Level 3 support teams (Networking, AV, etc.)
  • Assist with asset disposition
  • Organize, track, and update Assets accordingly (Asset Management)
  • 2nd POC for escalated/expedited requests
  • Assisting with on-site projects for the client

Minimum Knowledge, Skills and Abilities Required:
  • 1-3 years help desk experience required
  • 1-2 years AV Support preferred
  • Advanced computer skills required
  • Familiarity with devices within an enterprise environment
  • Experience working with Windows OS versions 7-11 and Mac OS
  • CompTIA A+ preferred
  • Demonstrates excellent verbal communication and writing skills.
  • Demonstrates good customer service skills and motivation.
  • Must be responsible and dependable.
  • Must have reliable transportation.
  • Demonstrates experience using and troubleshooting various applications such as Microsoft Word, Excel, Access, Outlook, and Web based applications.
  • Ability to work well with various people from staff to high-level administrators.

Physical and Mental Demands:
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with Pomeroy employees, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors.
General Office Environment
Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. Work is generally performed within an office environment, with standard office equipment available.
#LI-BB1
  • Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines.
  • Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user.
  • Must possess exceptional written and verbal communication skills (in English).

  • Ability to quickly learn and acquire expertise in client's custom applications.
  • Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen.
  • Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered.
  • Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure.
  • Team player who is invested in and strives to maximize team/department performance.

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