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Desktop Technician Jobs in Riverside, CA (NOW HIRING)

Description: GDR Group is a team of passionate, tech-savvy people who love helping businesses grow. We live by our core values of Integrity, Communication, Caring and Compassion, and Passion for ...

Job Type Full-time Description GDR Group is a team of passionate, tech-savvy people who love helping businesses grow. We live by our core values of Integrity, Communication, Caring and Compassion ...

Description GDR Group is a team of passionate, tech-savvy people who love helping businesses grow. We live by our core values of Integrity, Communication, Caring and Compassion, and Passion for ...

GDR Group is a team of passionate, tech-savvy people who love helping businesses grow. We live by our core values of Integrity, Communication, Caring and Compassion, and Passion for Excellence to ...

Desktop Support Engineer

Irvine, CA · On-site

$68K - $94K/yr

... desktops, laptops, monitors, printers, peripherals, and mobile devices. • Basic understanding of LAN / networking concepts and workplace connectivity troubleshooting. • Familiarity with walk in ...

Dispatch Field/Printer Technician Contract to hire: Conversion $22- 23 Location: Riverside, CA ... MUST HAVE Field Service Experience Desktop Support Systems may be POS systems or Desktop/Laptop ...

OverviewHelp Desk Support Technician Industry: Heavy Civil Construction Location: Brea, CA (100% On ... Provision, configure, and deploy laptops and desktop computers * Install, configure, and ...

Dispatch Field/Printer Technician Contract to hire: Conversion $22- 23 Location: Riverside, CA ... MUST HAVE Field Service Experience Desktop Support Systems may be POS systems or Desktop/Laptop ...

Help Desk Support Technician Industry: Heavy Civil Construction Location: Brea, CA (100% On-Site ... Provision, configure, and deploy laptops and desktop computers * Install, configure, and ...

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IT Support Technician

Tustin, CA · On-site

$22.50 - $31/hr

We are seeking a dedicated Desktop Support Technician to join an exciting, fast-paced organization. This is a hands-on role supporting end users with desktop deployments, hardware setup ...

IT Technician (U.S.)

Irvine, CA · On-site

$75K - $100K/yr

We're looking for a Part-Time IT Technician to join our team. This role offers the flexibility to ... Build and maintain desktop image systems and processes * Ship and receive laptops, servers, and ...

IT Technician (U.S.)

Irvine, CA · On-site

$75K - $100K/yr

We're looking for a Part-Time IT Technician to join our team. This role offers the flexibility to ... Build and maintain desktop image systems and processes * Ship and receive laptops, servers, and ...

... Desk Support Technician Industry: Heavy Civil Construction Location: Brea, CA (100% On-Site ... Provision, configure, and deploy laptops and desktop computers * Install, configure, and ...

Desktop Support/Field Service Technician/Computer Driving Technician. Location: Irvine, CA We hire for many locations in US) Type of Job: Long term Contract/Contract to permanent Job Role/Duties: If ...

IT Technicians are expected to display good interpersonal skills as they will interact with ... Perform hands-on fixes at the desktop level when remote tools are not appropriate, including ...

Showing results 41-60

Desktop Technician information

See Riverside, CA salary details

$14

$23

$34

How much do desktop technician jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop technician in Riverside, CA is $23.96, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $25.82 per hour, depending on experience, location, and employer.

What are the most common challenges desktop technicians face when supporting end-users, and how can they effectively address them?

Desktop Technicians often encounter challenges such as troubleshooting a wide range of hardware and software issues, supporting users with varying technical abilities, and managing urgent requests during system outages. Effective communication and patience are key to guiding users through solutions. Staying current with the latest operating systems and software updates, as well as documenting common solutions, can help streamline issue resolution and boost efficiency in a fast-paced support environment.

What is a desktop technician?

A desktop technician, or a desktop support analyst, provides computer support for users and organizations. Their duties include installing, repairing, and upgrading hardware. Some individuals in this career specialize in particular equipment, like routers. This job involves an excellent background in technology. Strong interpersonal skills are important for explaining complex topics to individuals without IT experience. Qualifications are an associate or bachelor’s degree in computer science. Certification in certain types of software is a requirement for some desktop technician jobs.

What qualifications do you need to be a desktop technician?

A desktop technician typically needs a high school diploma or equivalent, along with technical knowledge of computer hardware, operating systems, and troubleshooting skills. Certifications such as CompTIA A+ are often preferred and can improve job prospects. Strong communication skills and the ability to work in a team are also important for success in this role.

What is a desktop technician?

A Desktop Technician is an IT professional responsible for installing, maintaining, and troubleshooting desktop computers, laptops, and related hardware and software within an organization. They provide technical support to users, resolve hardware and software issues, and ensure that all workstations are running efficiently. Desktop Technicians may also assist with setting up new equipment, managing upgrades, and maintaining security protocols. Their role is crucial for keeping an organization’s technology infrastructure functional and secure.

What is the difference between Desktop Technician vs Help Desk Technician?

AspectDesktop TechnicianHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hardware-focusedRemote or on-site, support-focused
Job ResponsibilitiesHardware repairs, installations, troubleshootingSoftware issues, user support, ticket management
Industry UsageIT services, corporate, educationIT support, customer service, corporate

While both roles support IT users, a Desktop Technician primarily handles hardware repairs and installations on-site, whereas a Help Desk Technician focuses on remote or on-site software support and troubleshooting. The roles often overlap but differ mainly in scope and focus area.

What are the key skills and qualifications needed to thrive as a desktop technician, and why are they important?

To thrive as a Desktop Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and typically a relevant certification such as CompTIA A+ or equivalent experience. Familiarity with operating systems (Windows, macOS), ticketing systems, and remote desktop tools is essential. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues. These abilities ensure efficient technical support, minimize downtime, and improve overall user satisfaction within organizations.
More about Desktop Technician jobs

What are popular job titles related to Desktop Technician jobs in Riverside, CA?

For Desktop Technician jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Desktop Technician jobs in Riverside, CA look for?

The top searched job categories for Desktop Technician jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Desktop Technician jobs?

Cities near Riverside, CA with the most Desktop Technician job openings:

Infographic showing various Desktop Technician job openings in Riverside, CA as of July 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $49,833 per year, or $24 per hour.

Support Services Deskside Technician

GDR

Irvine, CA • On-site

$25 - $30/hr

Part-time

Re-posted 28 days ago


Job description

Description:

GDR Group is a team of passionate, tech-savvy people who love helping businesses grow. We live by our core values of Integrity, Communication, Caring and Compassion, and Passion for Excellence to help us make every partnership as smooth and successful as possible.


We are currently looking for an enthusiastic, customer-focused, and tech-savvy team member to join our Service Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you.


Work location and schedule may vary based on client and business needs.


Essential Duties and Responsibilities

  • Provide and maintain excellent customer service through providing positive support experience.
  • Provide Level 1 support for operating systems, business applications, hardware, and basic networking.
  • Assist with onsite deskside support tasks as assigned, including workstation setups, basic hardware swaps (keyboards, mice, docks, monitors), printer troubleshooting, and conference room/AV basic support.
  • Own assigned tickets by documenting troubleshooting steps, entering time, and providing timely status updates in alignment with established service objectives (SLOs).
  • Collaborate with IT Service Coordinator on scheduling and escalations.
  • Communicate progress on incidents and requests by providing timely updates or changes to both client contact and internal teams.
  • Enter all work performed into Autotask (PSA) ticketing system.
  • Ability to work in a team and communicate effectively.
  • Follow troubleshooting runbooks and escalate incidents or requests when additional support is needed or when resolution is not achievable within required timeframes.
  • Competent in communicating technical information to technical as well as non-technical end users.
  • Business Awareness: learn each client’s environment and how IT supports their day-to-day operations.
  • Collaborate with the team to identify recurring issues and opportunities to improve documentation and support processes.
  • Familiarity with ITSM / ticketing system terminology and concepts.
  • Participate in On-Call shift rotation.


Knowledge, Skills, and Abilities:

  • Familiarity with supporting and troubleshooting Windows and Apple computer systems, iOS and Android mobile platforms, and current versions of Microsoft 365 (Office, Outlook, Teams).
  • Familiarity with troubleshooting peripherals such as multi-function printers, scanners, and webcams.
  • Basic understanding of user account administration (user accounts and security groups) in Active Directory and/or Azure AD.
  • Exposure to device management concepts and tools (e.g., Intune) is a plus.
  • Comfortable learning and supporting common business applications such as Microsoft Office, QuickBooks, and Sage.
  • Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, and Wi-Fi.
  • Familiarity with virtualization concepts (e.g., VMware, Hyper-V) is a plus.
Requirements:

Credentials and Experience:

  • CompTIA A+, Network+, or Microsoft Certification preferred.
  • 0–1 years of help desk, deskside, or customer service experience (internship, part-time, or school experience acceptable).
  • Exposure to supporting users in a professional/business environment is preferred.