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Desktop Support Jobs in Wheat Ridge, CO (NOW HIRING)

RCG Inc

Desktop/Endpoint Administrator

Boulder, CO · On-site

Configure, deploy, maintain, and support Windows laptops and desktops, macOS devices, mobile devices, printers, peripherals, and other endpoint equipment. * Deploy and manage applications using ...

LJA Engineering, Inc.

IT Support Specialist

Denver, CO · On-site

$34 - $38/hr

The IT Support Specialist would also serve as an escalation point for the IT Desktop Support Technician only after the IT Desktop Support Technicians have exhausted all resources at hand to resolve ...

Point Solutions Group

IT Support Technician II

Englewood, CO · On-site

$21.25 - $29.25/hr

We are seeking a highly motivated IT Support Technician II to provide hands-on desktop support in a fast-paced, customer-focused environment. This role is ideal for someone with strong technical ...

Volto USA

Desktop /IT Support

Denver, CO · On-site

1. Should have experience in Deskside process and support 2. Maintain inventory and support IMAC (Install, Move, Add, Change) activities 3. Act as onsite IT representative for business users 4. ...

Varstaff

IT Support Technician II

Englewood, CO

$32.41/hr

This position is just standard desktop support, customer service mindset, high energy and customer engagement. Duties: -Responsible for the setup, configuration, repair, break/fix, moves/add/changes ...

Hub Orion

IT Support Engineer

Denver, CO · On-site

$60K - $65K/yr

... Desktop Support Engineer) to provide responsive technical support and resolve day-to-day IT issues for our Managed Services clients. This role is ideally hybrid out of our Denver, CO office; however ...

Instant Serve LLC

Help Desk Analyst

Denver, CO · Remote

$20 - $25/hr

Experience with imaging, deployment, and desktop support * GHOST 8.0+ experience required; FOG experience is a plus Position Summary This role supports the Information Technology Services (ITS) team ...

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Desktop Support information

See Wheat Ridge, CO salary details

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$34

How much do desktop support jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for desktop support in Wheat Ridge, CO is $24.40, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $26.30 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

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The top searched job categories for Desktop Support jobs in Wheat Ridge, CO are:

What cities near Wheat Ridge, CO are hiring for Desktop Support jobs?

Cities near Wheat Ridge, CO with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Wheat Ridge, CO as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 18% Part Time, 4% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $50,762 per year, or $24.4 per hour.

Desktop/Endpoint Administrator

Boulder, CO • On-site

RCG Inc
See more jobs at RCG Incexternal

Full-time

Posted 4 days ago

Job description

Location: Boulder, CO – On-Site
Employment Type: Full-Time
Clearance Requirement: Ability to Obtain a Public Trust
Salary Range: TBD

PROPOSAL EFFORT — This position is contingent upon contract award and/or customer approval.

Who We Are

RCG, Inc. is a growing federal contracting company delivering technology solutions that support critical government missions. We are proud to be Certified™ as a Great Place to Work® for four consecutive years and are seeking highly qualified professionals to join our team.

The Opportunity

RCG is seeking an experienced Desktop/Endpoint Administrator to support our government client in Boulder, CO. This is a full-time, on-site position responsible for desktop and endpoint administration, end-user technical support, device deployment, software management, and endpoint security. The Desktop/Endpoint Administrator will also participate in and help manage a small desktop support team while ensuring reliable, secure, and effective technical support for government and contractor users.

What You’ll Do

Desktop & Endpoint Administration

  • Configure, deploy, maintain, and support Windows laptops and desktops, macOS devices, mobile devices, printers, peripherals, and other endpoint equipment.
  • Deploy and manage applications using BigFix, Microsoft Intune, and Company Portal for iOS devices.
  • Administer Apple, Android, and other mobile devices through Microsoft Intune.
  • Manage and support macOS devices using JAMF Pro.
  • Configure and maintain full-disk encryption using BitLocker or other approved encryption solutions.
  • Configure and support Microsoft Surface Hub interactive whiteboards.
  • Provide email provisioning and support for personal productivity applications and approved end-user software.

End-User Technical Support

  • Troubleshoot and resolve desktop, laptop, software, printer, network, communications, and connectivity issues.
  • Support both on-site equipment and government-furnished equipment used remotely, including laptops, smartphones, tablets, and VPN tokens.
  • Perform preventive and remedial hardware maintenance, diagnostic testing, and equipment troubleshooting.
  • Coordinate the repair or replacement of malfunctioning equipment as necessary.
  • Install, configure, and maintain local and network printers and peripheral devices.

Software & Asset Management

  • Install, configure, maintain, and support approved software on endpoints and applicable systems.
  • Manage software licenses and maintain accurate records of software versions, installations, and locations.
  • Maintain electronic documentation for hardware, software, technical notes, installation procedures, and related support information.
  • Monitor software versions and recommend upgrades as appropriate.
  • Support hardware inventory, equipment moves, installations, component upgrades, and software-driver updates.
  • Coordinate equipment changes with the appropriate property custodian and maintain required asset records.

Endpoint Security & Incident Support

  • Monitor and remediate endpoint vulnerabilities using approved security tools.
  • Help ensure endpoints comply with established security, software, encryption, and configuration requirements.
  • Support incident response activities and coordinate with cybersecurity teams during investigation, containment, and remediation efforts.

Team & Operational Support

  • Participate in and help manage a small team providing desktop and endpoint support.
  • Assist with network and infrastructure support as needed to maintain system performance, availability, connectivity, and security.
  • Coordinate with technical teams and customer stakeholders to resolve user and endpoint issues efficiently.

What We’re Looking For

  • Minimum of five (5) years of relevant IT experience, including at least three (3) years of experience in desktop/endpoint administration or enterprise end-user support.
  • Demonstrated experience supporting Windows, macOS, and mobile devices in an enterprise environment.
  • Hands-on experience with endpoint management technologies such as Microsoft Intune, BigFix, and JAMF Pro.
  • Experience with mobile device administration and application deployment.
  • Experience with BitLocker or comparable full-disk encryption technologies.
  • Experience troubleshooting hardware, software, printer, network, and connectivity issues.
  • Knowledge of endpoint vulnerability management and security practices.
  • Experience with hardware/software inventory, asset tracking, and software license management.
  • Strong documentation, customer service, troubleshooting, and communication skills.
  • Ability to work effectively within and help coordinate a small technical support team.

Why Join RCG?

RCG offers competitive compensation and comprehensive benefits, professional development opportunities, and the chance to support mission-critical federal technology programs. As a company Certified™ as a Great Place to Work® for four consecutive years, we are committed to creating a collaborative environment where employees can grow and make a meaningful impact.

Equal Opportunity Employer

RCG, Inc. is an Equal Opportunity Employer. We provide equal employment opportunities to qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable law.