ZipRecruiter

Log In

1

Desktop Support Jobs in Stockbridge, GA (NOW HIRING)

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

About the Role We are seeking an IT Desktop Support Technician to provide hands-on technical support for our employees and office technology environment. This role is ideal for someone with 1-3 years ...

Stefanini

IT Deskside Technician

Norcross, GA · On-site

$19.25 - $24.25/hr

This is a 9-week, full-time temporary assignment focused on desktop support, on-site user support and move-related assistance during the office transition. Candidates must possess reliable ...

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Required : • 1-3 years of IT Help Desk / Desktop Support experience • CompTIA A+ (or equivalent) • Strong troubleshooting and customer service skills • Experience with ticketing systems and ...

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Required : • 1-3 years of IT Help Desk / Desktop Support experience • CompTIA A+ (or equivalent) • Strong troubleshooting and customer service skills • Experience with ticketing systems and ...

NuAxis Innovations

Help Desk Support Technician

Atlanta, GA · On-site

$19.25 - $26/hr

Provide support for VPN, remote desktop, and connectivity issues * Maintain asset inventory and assist with hardware lifecycle management * Escalate complex issues to Tier 2/3 teams Required ...

previous pagenext page

Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Stockbridge, GA

Desktop Support information

See Stockbridge, GA salary details

$11

$19

$28

How much do desktop support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for desktop support in Stockbridge, GA is $19.58, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.11 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Stockbridge, GA?

The most popular types of Desktop Support jobs in Stockbridge, GA are:

What job categories do people searching Desktop Support jobs in Stockbridge, GA look for?

The top searched job categories for Desktop Support jobs in Stockbridge, GA are:

What cities near Stockbridge, GA are hiring for Desktop Support jobs?

Cities near Stockbridge, GA with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Stockbridge, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, 1% Temporary, and 7% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $40,733 per year, or $19.6 per hour.

Desktop Support Technician :- Atlanta, GA (onsite)

Infoways

Atlanta, GA • On-site

$19.50 - $24.75/hr

Contractor

Re-posted 18 days ago

Job description

This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed.

The successful candidate must be capable of providing optimum customer service to a wide variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a highly dynamic environment. The job will require travel between offices (up to 150 miles) Desired Skills & Experience Responsibilities:

● Image and install software on Windows, and Apple laptops/desktops including IMAC (installations, moves, additions, and changes) and Remote support

● Troubleshoot post deployment issues on multiple computer platforms: Windows, Macintosh and mobile devices

● Printer break-fix and installation

● Disposal, redeployment and Asset reclaim

● Shipping coordination

● Data Backup and Data Recovery coordination

● Hardware Refresh

● Warranty and Out-of-warranty repair and replacement

● Depot Services

● Walk Up Support

● Spare parts management

● Executive (VIP) Support

● Audio and Video Support including Health Checks

● Inventory and Asset Management – Depot Operations

● Coordinate with external vendors for dispatch support

● Identify and resolve hardware and software application conflicts

● Open and close service requests, as well as manage the classification, assignment, tracking, and completion of requests or incidents

● Responsible for asset tagging and entering all incoming equipment into our asset management system

● Collaborate with cross functional teams to properly onboard incoming new hires

● Ensure that hardware is properly assigned and updated into our management system

● Provide weekly reports on physical inventory counts as well as record weekly outflows of hardware equipment

● Work with external Suppliers to schedule repairs for damaged/malfunctioning hardware

● Ensure that resolutions are consistent with company standards and policies Requirements/Qualifications:

● Prefer 3-5 years IT experience, including technical training

● Knowledge of Windows and Macintosh platforms, (including portables) and Microsoft Office suite of applications

● Experience with imaging windows 10 OS.

● Familiar with basic network concepts (e.g., TCP IP, Windows Networking, Ethernet)

● Networked printer experience (queue creation, server maintenance, etc.)

● Experience in using PC-based word processing, presentation, and e-mail software preferred

● Experience with using PC-based spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred

● Ability and willingness to work extended hours or a modified schedule to support planned activities or emergency situations

● Outstanding customer service and interpersonal skills

● Excellent organizational skills and ability to prioritize tasks among many competing requests

● Experience working in or supporting a call center or help desk environment

● MCP and or A+ Certifications

● Aptitude for learning

● Excellent oral and written communication skills

● Ability to work in teams and in a team environment

● Able to lift up to 50 pounds

● Own car for transportation (mileage will be reimbursed by policy)

● Valid driver’s license