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Desktop Support Jobs in Novi, MI (NOW HIRING)

GABLETEK

IT Deskside Support

Southfield, MI · On-site

Desktop System Administrator Open to recent grads - we'll train the right person! We're hiring a Desktop System Administrator to be the go-to person for hands-on IT support - keeping our end users ...

GABLETEK

IT Deskside Support

Southfield, MI · On-site

Desktop System Administrator Open to recent grads -- we'll train the right person! We're hiring a Desktop System Administrator to be the go-to person for hands-on IT support -- keeping our end users ...

Connection

IT Support Specialist

Detroit, MI · On-site

$39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Troubleshoot Windows 10/11 desktops, laptops, hardware, printers, scanners, and mobile devices. * Support Microsoft 365 applications, including Outlook, Teams, OneDrive, and SharePoint. * Prepare ...

Robert Half

Desktop Administrator

Livonia, MI · On-site

$23.75 - $27.50/hr

We are looking for a Desktop Administrator to support employees across remote and onsite locations through responsive technical assistance and dependable endpoint management. This contract ...

Randstad Digital

IT Support Specialist

Ferndale, MI · On-site

$28 - $35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Qualifications Must-Haves 7+ years of hands-on experience in IT helpdesk, desktop support, and local network troubleshooting. Strong proficiency with Microsoft 365 administration, Windows OS, and ...

Palladyne AI

Desktop Technician

Oxford, MI · On-site

$18.25 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a Desktop Technician to support and maintain the end-user computing environment across the organization. This hands-on role combines technical support, endpoint administration ...

Palladyne AI Corp.

Desktop Technician

Oxford, MI · On-site

$18.25 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We are seeking a Desktop Technician to support and maintain the end-user computing environment across the organization. This hands-on role combines technical support, endpoint administration ...

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All JobsDesktop Support JobsDesktop Support Jobs in Novi, MI

Desktop Support information

See Novi, MI salary details

$13

$21

$30

How much do desktop support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for desktop support in Novi, MI is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.22 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Novi, MI?

The most popular types of Desktop Support jobs in Novi, MI are:

What job categories do people searching Desktop Support jobs in Novi, MI look for?

The top searched job categories for Desktop Support jobs in Novi, MI are:

What cities near Novi, MI are hiring for Desktop Support jobs?

Cities near Novi, MI with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Novi, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $44,814 per year, or $21.5 per hour.

IT Deskside Support

GABLETEK

Southfield, MI • On-site

Full-time

Posted 22 days ago

Job description

Desktop System Administrator
Open to recent grads - we'll train the right person!
We're hiring a Desktop System Administrator to be the go-to person for hands-on IT support - keeping our end users, hardware, and systems running smoothly every day.
What You'll Do
  • Provide second-level troubleshooting for hardware and software issues
  • Install, configure, and support laptops, desktops, printers, scanners, and video conferencing equipment
  • Image and deploy machines using SCCM/Symantec Ghost
  • Support specialized engineering software (AutoCAD, UG, CATIA, Solidworks, etc.)
  • Set up new equipment, network print queues, and user workstations
  • Troubleshoot and patch corporate software applications
  • Track and resolve issues through our ticketing system
  • Manage IT asset inventory and coordinate with vendors and other IT teams

What We're Looking For
  • 3+ years of IT/computer support experience - or a degree in IT, Computer Science, or Information Systems (new grads welcome to apply!)
  • Familiarity with Windows 7/10, Microsoft Office, GSuite, and Active Directory
  • Helpdesk/ticketing system experience a plus
  • Strong communication skills - comfortable supporting all levels of end users, including executives
  • A problem-solver who takes ownership and documents things well

Why You'll Like It Here
  • Room to grow - training provided for the right candidate
  • Work across a variety of hardware, software, and specialized engineering tools
  • Be part of a collaborative IT team supporting the whole business

Apply