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Desktop Support Jobs in Merced, CA (NOW HIRING)

Based in California's Central Valley, we support small and medium-sized businesses locally and ... Maintain and manage client accounting records using QuickBooks Desktop and/or QuickBooks Online.

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Desktop Support information

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$14

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$34

How much do desktop support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop support in Merced, CA is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $26.15 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.

What are the most commonly searched types of Desktop Support jobs in Merced, CA?

The most popular types of Desktop Support jobs in Merced, CA are:

What are popular job titles related to Desktop Support jobs in Merced, CA?

For Desktop Support jobs in Merced, CA, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Merced, CA look for?

The top searched job categories for Desktop Support jobs in Merced, CA are:

What cities near Merced, CA are hiring for Desktop Support jobs?

Cities near Merced, CA with the most Desktop Support job openings:

Infographic showing various Desktop Support job openings in Merced, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,442 per year, or $24.3 per hour.

Bookkeeper

Balanced Books

Turlock, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago


Key responsibilities

  • Manage and maintain client financial records using QuickBooks Desktop and/or QuickBooks Online.

  • Record, categorize, and reconcile financial transactions, including invoices, bills, journal entries, and adjustments.

  • Communicate professionally with clients, respond to inquiries, and build strong client relationships.


Job description

Job Description: Bookkeeper                  

About Us

At Balanced Books, LLP, we are a fast-growing firm dedicated to providing exceptional bookkeeping services. Based in California’s Central Valley, we support small and medium-sized businesses locally and nationwide with accurate, timely, and insightful financial services.  We believe in creating a professional yet enjoyable work environment, where people are our greatest asset. We invest in your development through ongoing training, mentorship, and leadership opportunities, empowering you to grow and advance in your career.  At Balanced Books, you’re not just an employee; you’re a valued part of our team. If you’re ready to make an impact and grow with a thriving company, we’d love to meet you.

Summary

We are seeking a detail-oriented Bookkeeper with at least 1–2 years of bookkeeping or related experience to join our growing team. We welcome candidates across a range of backgrounds and experience levels and provide structured onboarding, ongoing training, and mentorship to support your growth. This role is responsible for managing client financial records, ensuring accuracy in bookkeeping processes, and delivering timely and reliable financial reporting. The ideal candidate is organized, attentive to detail, and committed to excellent client service. The ability to manage priorities, meet deadlines, and work independently is key, and something we will continue to develop together.

Key Responsibilities

  • Financial Record Management:
    • Maintain and manage client accounting records using QuickBooks Desktop and/or QuickBooks Online.
    • Record and categorize financial transactions, including invoices, bills, journal entries, and adjustments.
    • Process accounts payable and accounts receivable transactions, including bill payments and invoicing.
    • Reconcile bank and credit card accounts to ensure accuracy and completeness.
    • Manage client data across multiple platforms, including QuickBooks, QBO, Excel, Word, Keeper, and other systems.
    • Review financial reports such as balance sheets and income statements for accuracy.
    • Assist with preparation and organization of financial data for reporting purposes.
    • Identify, research, and resolve discrepancies, variances, and unusual transactions.
    • Maintain accurate and organized balance sheet support and documentation.
  • Client Interaction and Customer Service:
    • Communicate professionally with clients via phone, email, and meetings as needed.
    • Respond to client inquiries in a timely, clear, and accurate manner.
    • Build and maintain strong client relationships through reliable and consistent service.
    • Maintain organized and up-to-date client records in both digital and physical formats when applicable.
  • Workflow, Deadlines & Administrative Responsibilities:
    • Manage assigned client workload and meet internal and external deadlines.
    • Track and record time accurately for billing purposes.
    • Ensure accuracy and completeness of all financial work performed.
    • Research and resolve discrepancies or issues in client financial data.
    • Follow company policies and procedures related to data security, privacy, and confidentiality.
  • Team Collaboration and Independence:
    • Work independently with minimal supervision while managing multiple client accounts.
    • Collaborate effectively with team members to ensure consistent and high-quality service delivery.
    • Demonstrate initiative in problem-solving and process execution.
    • Contribute to a positive, professional, and team-oriented work environment.
  • Skills & Abilities:
    • Attention to detail and a commitment to accuracy in financial data.
    • Organizational skills and the ability to manage multiple tasks and deadlines.
    • Clear and professional written and verbal communication.
    • Ability to learn new software, systems, and processes quickly.
    • Reliability and accountability in day-to-day work.
    • Analytical mindset and a willingness to research and resolve discrepancies.
    • Ability to identify discrepancies and ask questions when something doesn’t add up.
    • Comfort with technology and a demonstrated ability to learn new systems and software.

Minimum Requirements – All Candidates

  • 1–2 years of bookkeeping, accounting, or closely related experience (paid, volunteer, or internship).
  • Basic understanding of accounting principles such as debits, credits, and financial statements.
  • Proficiency in Microsoft Office, especially Excel and Outlook.
  • Strong attention to detail and commitment to accuracy.
  • Good organizational skills and ability to manage multiple priorities.
  • Clear and professional written and verbal communication.
  • Ability to learn new software and systems quickly.
  • Reliability, accountability, and a team-oriented attitude.
  • Commitment to maintaining confidentiality of client and company financial records.

Preferred Qualifications

The following are not required but may strengthen your application:

  • A combination of education and experience in accounting, business, or a related field will be considered.
  • Strong understanding of accounting principles and bookkeeping practices.
  • Proficiency in QuickBooks Desktop and/or QuickBooks Online.
  • Experience using QuickBooks Desktop and/or QuickBooks Online.
  • Experience working in a multi-client or public accounting/bookkeeping firm environment.
  • Experience with payroll processing, sales tax filing, or other compliance-related tasks.
  • Familiarity with additional accounting or workflow platforms (e.g., Keeper or similar tools).
  • Experience supporting clients directly in a professional services or client-facing role.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently required to sit, talk, or hear, as well as use hands and fingers to handle or feel.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually quiet.

Equal Employment Opportunity

Balanced Books, LLP is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, national origin, ancestry, age (40+), physical or mental disability, medical condition, genetic information, marital status, sexual orientation, gender identity or expression, military or veteran status, or any other characteristic protected under applicable federal, state, or local law, including the California Fair Employment and Housing Act (FEHA). We also prohibit harassment and retaliation based on any of these protected characteristics. Applicants who require a reasonable accommodation to participate in the hiring process are encouraged to contact HR.

Benefits

  • Subsidized Medical/Dental/Vision
  • Paid Time Off and Sick Time Available
  • Eight paid holidays
  • 401(k) savings plan with employer match
  • Flexible work schedules that promote work/life balance
  • Opportunities for growth and professional development, including potential advancement to senior bookkeeping positions.