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Desktop Support Jobs in Merced, CA (NOW HIRING)

Americold

Customer Service Representative

Turlock, CA · On-site

$22/hr

Provide clerical support by overseeing order paperwork, maintaining files, answering phones, and ... Experience operating desktop computers. Physical Requirements * Requires several hours per day of ...

HSS Careers

Remote Sales Agent

Merced, CA · Remote

$69K - $175K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

HSS Careers

Remote Insurance Agent

Merced, CA · Remote

$69K - $150K/yr

Build lasting client relationships that support long-term retention * Work closely with your ... Laptop or desktop computer with a working camera * Life insurance license or willingness to obtain ...

Americold

Customer Service Representative

Turlock, CA · On-site

$22/hr

Provide clerical support by overseeing order paperwork, maintaining files, answering phones, and ... Experience operating desktop computers. Physical Requirements * Requires several hours per day of ...

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All JobsDesktop Support JobsDesktop Support Jobs in Merced, CA

Desktop Support information

See Merced, CA salary details

$14

$24

$34

How much do desktop support jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop support in Merced, CA is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $26.15 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Merced, CA?

The most popular types of Desktop Support jobs in Merced, CA are:

What are popular job titles related to Desktop Support jobs in Merced, CA?

For Desktop Support jobs in Merced, CA, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Merced, CA look for?

The top searched job categories for Desktop Support jobs in Merced, CA are:

What cities near Merced, CA are hiring for Desktop Support jobs?

Cities near Merced, CA with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Merced, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $50,442 per year, or $24.3 per hour.

Help Desk/Desktop Support Analyst

Robert Half

Atwater, CA • On-site

$22 - $25/hr

Temporary

Posted 5 days ago

Job description

We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for end users in Atwater, California within a healthcare environment. This Long-term Contract opportunity is ideal for someone who can resolve day-to-day hardware, software, and account access issues while delivering responsive support across desktop and service desk functions. The role requires strong troubleshooting ability, hands-on experience with Microsoft operating systems, and a practical approach to user support in a fast-paced setting.
Responsibilities:
• Deliver front-line technical support for employees by diagnosing and resolving desktop, laptop, and peripheral issues in a timely manner.
• Respond to service desk requests, document incidents accurately, and follow through to ensure problems are fully addressed.
• Support users working with Windows-based systems, including Windows 11 environments and related workstation issues.
• Manage user account access tasks within Active Directory, including password resets and basic provisioning activities.
• Track, assign, and maintain IT equipment records to support accurate asset inventory and lifecycle management.
• Troubleshoot common software, hardware, and connectivity problems while escalating more complex issues when needed.
• Provide deskside assistance when remote support is not sufficient, ensuring minimal disruption to daily operations.
• Maintain clear communication with end users and internal teams regarding ticket status, resolutions, and next steps.• At least 2 years of experience in help desk, desktop support, or deskside support roles.
• Hands-on experience supporting Microsoft Windows environments, including Windows 10 and Windows 11.
• Working knowledge of Active Directory for user account support, such as password resets and basic access administration.
• Familiarity with service desk ticketing processes and the ability to manage multiple support requests effectively.
• Experience performing basic technical troubleshooting across hardware, software, and user access issues.
• Understanding of IT asset management practices, including device tracking and inventory control.
• Strong communication and customer service skills with the ability to support users effectively.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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