ZipRecruiter

Log In

1

Desktop Support Jobs in Merced, CA (NOW HIRING)

Teasdale Latin Foods

IT Support Specialist

Atwater, CA · On-site

Configure, deploy, and troubleshoot laptops, desktops, tablets, and peripherals (printers, scanners, and related hardware); manage OS imaging/patching via internal applications. * Application support:

Teasdale Latin Foods

IT Support Specialist

Atwater, CA · On-site

Configure, deploy, and troubleshoot laptops, desktops, tablets, and peripherals (printers, scanners, and related hardware); manage OS imaging/patching via internal applications. * Application support:

Mid Valley IT

Be Seen First

Merced MSP Seeks Field Engineer with 2 years IT Support Experience

Merced, CA · On-site

$52K - $79.95K/yr

You should be able to support a wide variety of technologies and be able to deliver excellent ... We are looking for someone who has two or more years of experience troubleshooting desktop, server ...

Chicken Ranch

I.T. Technician I - Graveyard

Jamestown, CA · On-site

$22 - $25/hr

T. support requests from CRCR Team Members, offering guidance and solutions to resolve technical ... hardware, including desktops, laptops, and peripherals. • Familiarity with common software ...

People also search for

All JobsDesktop Support JobsDesktop Support Jobs in Merced, CA

Desktop Support information

See Merced, CA salary details

$14

$24

$34

How much do desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for desktop support in Merced, CA is $24.25, according to ZipRecruiter salary data. Most workers in this role earn between $20.58 and $26.15 per hour, depending on experience, location, and employer.

What Is a Desktop Support Job?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What are the key skills and qualifications needed to thrive as a Desktop Support specialist, and why are they important?

To thrive as a Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and Active Directory is commonly required in this role. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial for minimizing downtime, ensuring smooth IT operations, and providing excellent user support in any organization.

What are some common challenges faced by Desktop Support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What are Desktop Support professionals?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers and devices. Support technicians troubleshoot problems, install updates, configure systems, and may use tools like remote access software to resolve issues efficiently.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

More about Desktop Support jobs
What are the most commonly searched types of Desktop Support jobs in Merced, CA? The most popular types of Desktop Support jobs in Merced, CA are:
What are popular job titles related to Desktop Support jobs in Merced, CA? For Desktop Support jobs in Merced, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Support jobs in Merced, CA look for? The top searched job categories for Desktop Support jobs in Merced, CA are:
What cities near Merced, CA are hiring for Desktop Support jobs? Cities near Merced, CA with the most Desktop Support job openings:
Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Merced, CA as of May 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,442 per year, or $24.3 per hour.
IT Support Specialist

IT Support Specialist

Teasdale Latin Foods

Atwater, CA • On-site

Other

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

IT SUPPORT SPECIALIST - ATWATER, CA
OVERVIEW:
This role will oversee incoming requests for hardware, software, network, and telephony issues, ensuring timely resolution or escalation to the appropriate teams. This role requires having strong analytical skills, technical expertise, and the ability to manage multiple tasks effectively. This role also requires assessing and prioritizing issue criticality, as well as communicating with leadership to ensure meeting business SLAs.
WHAT YOU'LL DO:
  • Incident Management:
    Act as the primary point of contact for IT issues, respond to incoming support requests via the ticketing system, and diagnose and resolve hardware, software, and network issues. Processing of Incident, Problems, Change, and IT requests (1st and 2nd level support)
  • Systems Administration:
    Administer user accounts, permissions, and security groups in Azure AD/Entra and M365.
  • Endpoint Management:
    Configure, deploy, and troubleshoot laptops, desktops, tablets, and peripherals (printers, scanners, and related hardware); manage OS imaging/patching via internal applications.
  • Application support:
    Support Microsoft Office 365, PowerPoint, Visio, VPN clients, and other software.
  • Documentation & Training:
    Create and maintain knowledge base articles; document all troubleshooting steps in ticketing systems.
  • Network Troubleshooting:
    Network connectivity issues, including TCP/IP, DNS, DHCP, VPN configurations, and IP-based telephony.
  • Escalation & Collaboration:
    Partner with Tier 3 and other IT team members or vendors on complex issues.
  • Ticket Management:
    Manage incoming ticket assessment and resolution. May require reporting on daily, weekly, and monthly ticket volume management.

WHAT YOU'LL NEED:
  • High School diploma or equivalency.
  • Ability to respond to customer requests with tact, diplomacy, and a sense of urgency.
  • 2-3 years of Help Desk, IT support, or computer technician experience, or equivalent technical or college coursework
  • Demonstrated experience supporting Windows 11, Microsoft Office 365, Entra, and Active Directory in a corporate environment.
  • Ability to handle multiple tasks within a prescribed time period and adapt to frequent or unexpected changes in work responsibilities or processes.
  • A strong customer service orientation, with excellent listening, interpersonal, written, and oral communication skills.
  • Highly self-motivated and directed with strong analytical and organizational skills.
  • Highly detail-oriented with the ability to organize, schedule, and prioritize tasks and responsibilities, as well as certain departmental functions, to improve efficiency.
  • Experience working in a team-oriented, collaborative environment.
  • Ability to solve problems by considering multiple solutions to the same problem or multiple methods of arriving at a solution.
  • Travel is required as the job dictates.
  • Experience working with ticket tools and Incident, Problem, and Change Management processes (ITIL).
  • Experience performing Microsoft Entra and Microsoft Active Directory, AD Domains, and relevant tasks.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals) are a plus.

WHY TEASDALE:
At Teasdale Latin Foods, our People Principles are all about Living LATIN.
What is LATIN, and how do I live it? Let us fill you in.
  • L is Learning. It emphasizes the importance of continuous learning and development within Teasdale and promotes a culture of curiosity, exploration, and acquiring new knowledge and skills.
  • A is Accountability. This encourages individuals to take ownership of their actions and responsibilities, promoting a sense of personal and collective accountability ensuring we understand how to achieve our goals.
  • T is Teamwork. It emphasizes the value of diverse perspectives, collective problem-solving, and synergy among team members, enabling us to achieve greater outcomes by leveraging the strengths and expertise of our employees.
  • I is Innovation. This promotes an environment where we are empowered to think outside the box, challenge the status quo, and seek innovative solutions to problems, fostering an atmosphere of adaptability and openness to change.
  • N is Nurturing. It emphasizes the importance of supporting and developing our employees' well-being, growth, and potential, showing that we care and are willing to invest in their long-term success and satisfaction.
We believe in finding the right people for the right roles and helping them to build careers. If this sounds like a place you'd like to be, hit apply!
Still not convinced? What about:
  • Day One - Health, Dental, and Vision Benefits
  • 401(k) Retirement Plan with Matching Contributions at 60 Days
  • Career Growth Opportunities and Professional Development

If you are passionate about being the right kind of contributor, the point person of a fast-paced diverse workforce, and a steward of great tradition, come join the family. We want people who are up for a challenge. Let's live LATIN!

Apply