We're an orthodontic practice looking for a Front Office Patient Coordinator to join our team. This person will be the first point of contact for our patients — setting the tone for every visit with a friendly, professional presence at the front desk and over the phone.
We're looking for someone organized, personable, and comfortable managing a fast-paced front office. You'll play a key role in keeping our day-to-day running smoothly and making sure every patient feels welcome and well taken care of.
Schedule: Monday–Thursday (yes, a real-3 day weekend, every week)
What You'll Do:
- Greet patients and manage front desk operations
- Manage scheduling, confirmations, and office flow
- Handle check-in/check-out, payments, and insurance verification
- Answer calls and emails, and respond to patient questions with patience and clarity
- Maintain an organized, efficient front office
- Coordinate with the clinical team to keep the day on track
What We're Looking For:
- Someone personable, dependable, and detail-oriented
- Strong communication skills - you can talk to anyone, anywhere, anytime
- Comfortable multitasking in a fast-paced environment
- Dental or orthodontic front office experience is a plus, but not required — we'll train the right person
- Positive attitude and a genuine interest in helping people
Why You'll Like It Here:
- Consistent Monday–Thursday schedule
- Supportive, team-oriented work environment
- Opportunity for growth
Pay: Negotiable, based on experience
Location: Confidential — shared upon interview
Company Description