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Desktop Support Jobs in Homestead, FL (NOW HIRING)

Higcapital

Lead Analyst, Service Desk

Miami, FL · On-site

Expert-level knowledge of Microsoft Windows 10/11, Office 365/Microsoft 365, SCCM, Intune, and enterprise desktop support. * Strong expertise in Windows Server OS, VMware, networking, Cisco/Fortinet ...

Higcapital

Lead Analyst, Service Desk

Coral Gables, FL · On-site

Expert-level knowledge of Microsoft Windows 10/11, Office 365/Microsoft 365, SCCM, Intune, and enterprise desktop support. * Strong expertise in Windows Server OS, VMware, networking, Cisco/Fortinet ...

NV2A Group

BIM Manager

Miami, FL

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

MasTec Inc

BIM Manager

Miami, FL · On-site

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

NV2A Group

BIM Manager

Miami, FL · On-site

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

NV2A Group

BIM Manager

Miami, FL · On-site

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

NV2A Group

BIM Manager

Miami, FL · On-site

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

NV2A Group

BIM Manager

Miami, FL · On-site

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

NV2A Group

BIM Manager

Miami, FL

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

Lemartec Corporation

BIM Manager

Miami, FL · On-site

$125 - $150/hr

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

NV2A Group

BIM Manager

Miami, FL · On-site

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

NV2A Group

BIM Manager

Miami, FL · On-site

$100 - $125/hr

Provide REVIT ® Architecture, Structure and MEP desktop support. * Over-the-shoulder training, developing, and shadowing to staff. * Content creation: Families such as parametric, formula, nested ...

NV2A Group

BIM Manager

Miami, FL · On-site

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

NV2A Group

BIM Manager

Miami, FL · On-site

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

NV2A Group

BIM Manager

Miami, FL · On-site

... MEP desktop support. • Over-the-shoulder training, developing, and shadowing to staff. • Content creation: Families such as parametric, formula, nested and type catalogs. • Work with all ...

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All JobsDesktop Support JobsDesktop Support Jobs in Homestead, FL

Desktop Support information

See Homestead, FL salary details

$12

$21

$30

How much do desktop support jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for desktop support in Homestead, FL is $21.10, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $22.74 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What job categories do people searching Desktop Support jobs in Homestead, FL look for?

The top searched job categories for Desktop Support jobs in Homestead, FL are:

What cities near Homestead, FL are hiring for Desktop Support jobs?

Cities near Homestead, FL with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Homestead, FL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $43,882 per year, or $21.1 per hour.

Field Support Engineer

Tata Consultancy Service Limited

Miami, FL • On-site

$60K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Must Have Technical/Functional Skills
  • Strong knowledge of Windows OS, MAC OS, Android/iOS devices, Office 365 and Common Enterprise Applications
  • Familiarities with Network Troubleshooting (LAN/WAN/Wi-Fi)
  • Basic understanding of Printers and peripheral devices.

Roles & Responsibilities
  • Provide onsite IT support for corporate office facilities.
  • Install, Configure and maintain IT Hardware (Computers, Printers, Network devices, Audio/Video equipments, etc...)
  • Responsible for troubleshooting, network, connectivity, and system performance issues including installation, maintenance and service on designated equipment's.
  • Manage Hardware Asset Inventory and Shipping & tracking the assets.
  • Co-ordinate with remote IT team for escalations and resolution of complex issues.
  • Perform System-updates, backup and preventive maintenance.
  • Document Service tickets and update the resolution in the ticketing tool.
  • Ensure all work adheres to the IT security, Safety and customer compliance standards.
  • Experience in handling and troubleshooting Hardware devices like Desktops, Laptops, Mobile phones, Tablets, iPad, Printers, MAC books and IOS devices.
  • Familiarityin handling Apple iPad and Android tablets.
  • Strong problem solving and structured thinking skills.
  • Responsible for leading installation activities within the assigned area, ensuring safety and quality measures are taken.
  • Physical Effort: Generally required to lift upto 25 pounds occasionally.
  • Possessvalid Driving license and able to drive to fulfil job requirements.
  • Able toworkflexible hours and be available for emergency responses on short notice.
  • Willing to travel to other sites from your home base location to other locations for project purposes.
  • Should follow the safety rules and regulations at client site.
  • Associatesneed to work from their respective base client work location from 08:00 AM to 06:00 PM EST MON-FRI.

Salary Range-$60,000-$70,000 a year
#LI-KR3
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.a
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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