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Desktop Support Jobs in Exton, PA (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Malvern, PA · On-site

$19.75 - $25.25/hr

Manage IMAC and deskside support services. * Manage hard- and soft-break fix services for laptops and desktops. * Provide Conference room support, Remote Desktop support and Event Support at the ...

UHS

Desktop Support Intern*

King Of Prussia, PA · On-site

$14.75 - $19.50/hr

UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race ...

New

UHS

Desktop Support Intern*

King Of Prussia, PA · On-site

$14.75 - $19.50/hr

UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race ...

New

UHS

Desktop Support Intern*

King Of Prussia, PA · On-site

$14.75 - $19.50/hr

UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race ...

New

MASTER TRADES GROUP

IT Support Specialist

Boothwyn, PA · On-site

$29 - $36/hr

Resolve escalated desktop, laptop, printer, mobile device, and peripheral issues not handled by the Tier I support provider. * Troubleshoot Windows operating systems, networking, VPN connectivity ...

Cognizant

Deskside Support lead

Wilmington, DE · On-site

$79 - $90/hr

Troubleshoot issues related to trading applications market data feeds desktops laptops and multi-monitor workstations. * Provide onsite and remote support to traders in a fast-paced high-pressure ...

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All JobsDesktop Support JobsDesktop Support Jobs in Exton, PA

Desktop Support information

See Exton, PA salary details

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How much do desktop support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desktop support in Exton, PA is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.89 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Exton, PA?

The most popular types of Desktop Support jobs in Exton, PA are:

What cities near Exton, PA are hiring for Desktop Support jobs?

Cities near Exton, PA with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Exton, PA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $46,101 per year, or $22.2 per hour.

Desktop Support Technician - POS Systems

Lumen Solutions Group Inc.

Philadelphia, PA • On-site

Full-time

Re-posted 28 days ago

Job description

Job Summary:
Lumen Solutions Group Inc. is a technology consulting Services company based in Florida, providing IT consulting services and support. They are seeking a Desktop Support Technician – POS Systems with hands-on experience to deploy, maintain, troubleshoot, and support POS devices and peripherals.
Responsibilities:
• Support and troubleshoot Windows POS devices.
• Image, configure, and deploy Windows 10 and Windows 11 systems.
• Maintain and support POS hardware and peripherals.
• Manage hardware inventory and asset tracking.
• Support device refresh and rollout projects.
• Diagnose and resolve hardware and operating system issues.
• Utilize ServiceNow for incident and request management.
• Follow ITIL best practices for service delivery.
• Collaborate with end users and technical teams to provide excellent support.
Qualifications:
Required:
• Demonstrated experience supporting Windows POS devices.
• Strong knowledge of Windows 10 and Windows 11.
• Experience imaging, configuring, and deploying POS hardware.
• Familiarity with HP Engage Go, Ingenico, or similar POS systems and peripherals.
• Strong hardware and OS troubleshooting skills.
• Experience managing IT assets and inventory.
• Working knowledge of ITIL principles and processes.
• Hands-on experience with ServiceNow.
• Excellent oral and written communication skills.
Company:
Lumen Solutions Inc., is a dynamic small and minority-owned, Disadvantaged Business Enterprise headquartered in Virginia, USA. Founded in 1998, the company is headquartered in Sterling, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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