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Desktop Support Jobs in Exton, PA (NOW HIRING)

ConfigUSA

Desktop Support

Malvern, PA · On-site

$19.75 - $25.25/hr

Role Name - Deskside Support Engineer ROLE_DESCRIPTION -  Experience Required Technology requirements Desktop Support L2/L3 desktop support Excellent analytical & troubleshooting skills Good ...

Cognizant

Desktop Support Engineer

Wilmington, DE · On-site

$63 - $73/hr

Cognizant is seeking a Desktop Support Engineer for a full time opportunity in Wilmington, DE Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital ...

Staffingine LLC

Desktop Support in pharma

Collegeville, PA · On-site

$20 - $25.50/hr

Desktop Support in pharma Job Location: Collegeville, PA Job Type: Contract * Maintain existing computer infrastructure (5000 PCs globally). * Image/Onboard new computers into the domain and network.

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Wilmington, DE · On-site

$23 - $25/hr

POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA Classification: Non-Exempt | Employment Type: Full-Time POSITION SUMMARY The IT Executive Support Specialist ...

Talent Groups

Onsite // Field Desktop Support

Wilmington, DE · On-site

$19.75 - $25/hr

Onsite Field Desktop Support Contract Wilmington, DE ROLE PURPOSE The IT Deskside Support Engineer is responsible for delivering hands on, onsite technical support within healthcare facilities to ...

AA2IT

Desktop Support Tech

Springfield, PA

$19 - $24.25/hr

Ideally, they would have experience supporting an engineering and/or manufacturing enterprise environment. Responsibilities Be able to account for work using visual task board, Service-now Ticket ...

AA2IT

Desktop Support Tech

Malvern, PA

$28/hr

IT Support Technician All our work comes from Service Now ticketing system. Must be detailed and process oriented, able to work independently following detailed steps and be able to document ...

AA2IT

Desktop Support Tech

Malvern, PA · On-site

$28/hr

IT Support Technician All our work comes from Service Now ticketing system. Must be detailed and process oriented, able to work independently following detailed steps and be able to document ...

AA2IT

Desktop Support Tech

Springfield, PA

$19 - $24.25/hr

Ideally, they would have experience supporting an engineering and/or manufacturing enterprise environment. Responsibilities Be able to account for work using visual task board, Service-now Ticket ...

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All JobsDesktop Support JobsDesktop Support Jobs in Exton, PA

Desktop Support information

See Exton, PA salary details

$13

$22

$31

How much do desktop support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for desktop support in Exton, PA is $22.16, according to ZipRecruiter salary data. Most workers in this role earn between $18.80 and $23.89 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Exton, PA?

The most popular types of Desktop Support jobs in Exton, PA are:

What cities near Exton, PA are hiring for Desktop Support jobs?

Cities near Exton, PA with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Exton, PA as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $46,101 per year, or $22.2 per hour.

Desktop Support

ConfigUSA

Malvern, PA • On-site

$19.75 - $25.25/hr

Contractor

Re-posted 24 days ago

Job description

Role Name - Deskside Support Engineer
ROLE_DESCRIPTION -

Experience Required
Technology requirements
Desktop Support
L2/L3 desktop support
Excellent analytical & troubleshooting skills
Good knowledge in desktop operating systems and troubleshooting issues.
Strong communication skills, Good Personality / Present ability
Client-side Mail system (MS Outlook), MS Office and other Industry standard applications
Experience in managing VIP clients
Printer Support and Troubleshooting.
Device Validation
Visual inspection of devices as requested
Device Inventory capabilities and physical comparison to inventory lists
Roles & Responsibilities
Basic troubleshooting and repair of IT equipment failures
Power on/power off devices
Reset Remote Management connection ID's and Passwords
Reseat cables
General Troubleshooting and visual verification to assist remote troubleshooting efforts
Check power connections
Provide feedback on console display (e.g. stop errors, blue screen, etc.)
Identify and report audible errors and system failures
Is good Team player to work collaboratively with other team member
Good Customer/Vendor handling skills