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Desktop Support Jobs in Detroit, MI (NOW HIRING)

Robert Half

Help Desk/Desktop Support Analyst

Dearborn, MI · On-site

$26.60 - $30.80/hr

We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced environment. This contract position with potential for a permanent role is suited for someone who combines ...

UBX Cloud

Level 1 IT Support Technician

Madison Heights, MI · On-site

$36K - $40K/yr

This is an entry-level position focused on desktop support, client service, and troubleshooting common hardware and software issues. The technician will work closely with senior engineers and receive ...

UBX Cloud

Level 1 IT Support Technician

Madison Heights, MI · On-site

$36K - $40K/yr

This is an entry-level position focused on desktop support, client service, and troubleshooting common hardware and software issues. The technician will work closely with senior engineers and receive ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...

Detroit IT

Apple Support Specialist

Troy, MI · On-site

... desktop support for OSX clients 10.4 to to 10.9. • User account setup using local, open directory and active directory. • Migration of user data from system to system. • Imaging of Mac's using ...

GABLETEK

IT Deskside Support

Southfield, MI · On-site

$52 - $69/hr

Desktop System Administrator Open to recent grads -- we'll train the right person! We're hiring a Desktop System Administrator to be the go-to person for hands-on IT support -- keeping our end users ...

GABLETEK

IT Deskside Support

Southfield, MI · On-site

Desktop System Administrator Open to recent grads - we'll train the right person! We're hiring a Desktop System Administrator to be the go-to person for hands-on IT support - keeping our end users ...

GABLETEK

IT Deskside Support

Southfield, MI · On-site

Desktop System Administrator Open to recent grads -- we'll train the right person! We're hiring a Desktop System Administrator to be the go-to person for hands-on IT support -- keeping our end users ...

Robert Half

Desktop Administrator

Livonia, MI · On-site

$23.75 - $27.50/hr

We are looking for a Desktop Administrator to support employees across remote and onsite locations through responsive technical assistance and dependable endpoint management. This contract ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Jobs in Detroit, MI

Desktop Support information

See Detroit, MI salary details

$12

$21

$30

How much do desktop support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop support in Detroit, MI is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $22.64 per hour, depending on experience, location, and employer.

What is a desktop support?

A desktop support job involves helping users to solve problems they may be having with their computers. Desktop support often requires you to help users with both hardware and software issues. This help comes in the form of walking the user through basic troubleshooting or by taking control of the terminal through remote computer desktop software. A desktop support worker specializes in troubleshooting desktops, laptops, and mobile devices. Typically, your duties include speaking to customers through a headset, listening to their issue, and recommending a course of action.

What does a desktop support professional do?

Desktop Support professionals are IT specialists who provide technical assistance and support for computer systems, hardware, and software within an organization. They help users troubleshoot issues, install and configure equipment, and maintain the smooth operation of desktops, laptops, and related peripherals. Their responsibilities often include resolving technical problems, setting up new devices, and ensuring security protocols are followed. Desktop Support professionals play a crucial role in minimizing downtime and keeping employees productive.

What are some common challenges faced by desktop support professionals, and how can they be overcome?

Desktop Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, managing high volumes of support tickets, and communicating with users who have varying levels of technical knowledge. To overcome these, it's important to prioritize tasks effectively, develop strong problem-solving skills, and maintain clear, patient communication with end-users. Continuous learning about new technologies and common system updates can also help Desktop Support staff stay ahead of recurring issues and provide efficient solutions.

What is the difference between Desktop Support vs Help Desk Technician?

AspectDesktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, hands-on troubleshootingRemote or on-site, customer support
Primary ResponsibilitiesFixing hardware/software issues, maintaining desktopsResponding to user inquiries, ticket management
Industry UsageIT support teams, corporate environmentsHelp desks, IT service providers

While both roles support end-users with technical issues, Desktop Support focuses on hands-on hardware and software troubleshooting on desktops, often on-site. Help Desk Technicians primarily handle user inquiries via phone or remote access, managing support tickets. Both roles require similar certifications and are integral to IT support teams, but their daily tasks and work environments differ slightly.

What is the career path for desktop support?

The career path for a desktop support technician typically starts with entry-level roles providing technical assistance and troubleshooting. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support specialist, often gaining certifications like CompTIA A+ or Network+ to enhance their prospects. Further progression may lead to IT manager or specialized roles in cybersecurity or infrastructure management.

What is the work of desktop support?

Desktop support involves assisting users with hardware, software, and network issues on their computers. Support technicians troubleshoot problems, install updates, configure devices, and ensure systems run smoothly, often using remote tools and technical knowledge. The role requires good communication skills and familiarity with operating systems like Windows or macOS.
More about Desktop Support jobs

What are the most commonly searched types of Desktop Support jobs in Detroit, MI?

The most popular types of Desktop Support jobs in Detroit, MI are:

What are popular job titles related to Desktop Support jobs in Detroit, MI?

For Desktop Support jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Desktop Support jobs in Detroit, MI look for?

The top searched job categories for Desktop Support jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Desktop Support jobs?

Cities near Detroit, MI with the most Desktop Support job openings:

Desktop Support jobs near you
Infographic showing various Desktop Support job openings in Detroit, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,705 per year, or $21 per hour.

Help Desk/Desktop Support Analyst

Robert Half

Dearborn, MI • On-site

$26.60 - $30.80/hr

Temporary

Posted 17 days ago

Job description

We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced environment. This contract position with potential for a permanent role is suited for someone who combines strong technical troubleshooting ability with a clear, approachable communication style. The ideal candidate can confidently resolve desktop and access issues, assist a wide range of users including leadership, and contribute to a dependable day-to-day support experience.


Responsibilities:

• Deliver hands-on and remote support for desktop, laptop, and peripheral issues, ensuring users can work effectively with minimal disruption.

• Troubleshoot problems involving Windows systems, Microsoft 365 applications, and everyday end-user technology needs.

• Manage user accounts, permissions, and access requests across Active Directory and Azure Active Directory environments.

• Support collaboration and file-sharing tools such as SharePoint, OneDrive, and Microsoft Teams by resolving access, sync, and usability issues.

• Diagnose and address printer-related incidents, including connectivity, configuration, and general hardware support.

• Prepare and deploy laptops using imaging tools such as SmartDeploy while maintaining device readiness for new and existing employees.

• Track, update, and resolve service desk tickets with clear documentation, timely follow-through, and a customer-focused approach.

• Provide effective support to employees at all levels, including executive users, while communicating technical information in an easy-to-understand way.

• Approximately 5 years of desktop support or help desk experience is preferred, though equivalent practical experience will also be considered.
• Strong grounding in IT troubleshooting across Windows operating systems, desktop hardware, and common end-user support scenarios.
• Experience working with Microsoft 365 and related tools, including Outlook, Teams, OneDrive, and SharePoint.
• Working knowledge of Active Directory and Azure Active Directory for account administration and access support.
• Ability to troubleshoot printer issues, endpoint hardware problems, and general workstation functionality.
• Experience with laptop imaging and deployment processes; familiarity with SmartDeploy is a plus.
• Excellent interpersonal and communication skills with the ability to support both executives and general staff professionally.
• A positive, dependable attitude paired with a solid technical foundation and a willingness to learn client-specific processes quickly.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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