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Desktop Support Technology Jobs (NOW HIRING)

AA2IT

Desktop Support Tech

Santa Fe, NM · On-site

$20 - $25.25/hr

AA2IT is a company looking for a Desktop Support Tech to provide on-site technical support. The main responsibilities include troubleshooting Dell laptops and desktops, working directly with end ...

AA2IT

Desktop Support Tech

Houston, TX · On-site

$19.25 - $24.50/hr

AA2IT is a company seeking a Desktop Support Tech. The main purpose of this role is to setup and configure new equipment during an office move. Responsibilities : • Setup /configure new equipment ...

AA2IT

Desktop Support Tech II

Brookfield, WI · On-site

$19.25 - $24.50/hr

Job Summary : AA2IT is a company seeking a Desktop Support Tech II to provide onsite support at their corporate location. The role focuses on delivering excellent customer service and managing ...

AA2IT

Desktop Support Tech

Bethesda, MD · On-site

$21.50 - $27.50/hr

AA2IT is seeking a Desktop Support Tech to provide deskside and remote support services. The role involves hardware and software break-fix, incident updates, and parts ordering for client systems.

AA2IT

Desktop Support Tech

Belcamp, MD · On-site

$20.25 - $25.75/hr

AA2IT is seeking a Desktop Support Tech to provide deskside and remote support services. The role involves hardware break/fix and software troubleshooting for both Windows and Apple devices, ensuring ...

AA2IT

Desktop Support Tech

Phoenix, AZ · On-site

$20 - $25.50/hr

AA2IT is a company seeking a Desktop Support Tech to maintain, analyze, troubleshoot, and repair computer systems and peripherals. The role involves supporting user account information, training ...

AA2IT

Desktop Support Tech

Charlotte, NC · On-site

$19.75 - $25.25/hr

They are seeking a Desktop Support Tech to deliver exceptional customer service and assist clients with technical issues, ensuring a positive experience. Responsibilities : • Solve a broad range of ...

Netpace Inc

Desktop Support Tech I

Overland Park, KS · On-site

$20 - $25.50/hr

Netpace Inc is a company seeking a Desktop Support Tech I. The role involves providing technical support and assistance in troubleshooting and upgrading computer equipment, with a focus on customer ...

AA2IT

Desktop Support Tech

Union City, CA · On-site

$22.75 - $28.75/hr

AA2IT is seeking a Desktop Support Tech to assist with technical issues and manage support tickets. The role involves monitoring Service Now, managing inventory, and providing break-fix support for ...

AA2IT

Desktop Support Tech

Columbia, SC · On-site

$18.75 - $23.75/hr

AA2IT is seeking a Desktop Support Tech to assist with a PC Refresh/Deployment at their client site. The role involves supporting and configuring desktop PCs, working with end-users to resolve issues ...

AA2IT

Desktop Support Tech

Las Vegas, NV · On-site

$19.25 - $24.50/hr

The Level 2 Desktop Support Technician role involves troubleshooting complex technical issues ... Required : • 3-5 years of IT support experience, preferably in a Level 2 or equivalent role • ...

The EDH, LLC

$19.50 - $24.75/hr

The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Desktop Support Technician is to provide first and second line support for all ...

OSI Digital

Field Desktop Support Tech

Irvine, CA · On-site

$21.75 - $27.75/hr

Field Desktop Support Tech Role: Full Time- On site Location: Irvine, CA OSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced ...

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How much do desktop support technology jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desktop support technology in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is desktop support technology?

Desktop Support Technology refers to the field and set of practices involved in providing technical assistance to users regarding computers, software, and related hardware. Professionals in this area help troubleshoot issues, install and configure systems, and ensure the smooth operation of desktop environments within organizations. They often work directly with end-users to resolve problems efficiently and may also contribute to maintaining IT security and updates. This role is essential for keeping business operations running smoothly by minimizing downtime and technical disruptions.

What are some common challenges faced by desktop support technology professionals, and how can they effectively address them?

Desktop Support Technology professionals often encounter challenges such as troubleshooting a wide range of hardware and software issues, managing high volumes of support requests, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, stay up to date with current technology trends, and practice clear, patient communication. Building good relationships with end-users and collaborating closely with IT teams can also lead to more efficient issue resolution and a positive work environment.

What are the key skills and qualifications needed to thrive as a desktop support technician, and why are they important?

To thrive as a Desktop Support Technician, you need a strong understanding of computer hardware, operating systems, troubleshooting techniques, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and common office software suites is typically required. Excellent problem-solving, communication, and customer service skills help technicians effectively assist users and resolve technical issues. These skills ensure minimal downtime, efficient technical support, and a positive end-user experience in any organization.

What is the difference between Desktop Support Technology vs Help Desk Technician?

AspectDesktop Support TechnologyHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote and on-site support, customer interaction
Industry UsageIT departments, corporate environmentsIT support centers, service desks
Job FocusHardware troubleshooting, OS support, network issuesCustomer service, issue tracking, remote troubleshooting

Desktop Support Technology and Help Desk Technician roles often overlap but differ mainly in scope. Desktop Support Technology focuses more on hardware and OS issues on-site, while Help Desk Technicians handle a broader range of customer support tasks, often remotely. Both roles require similar certifications and are vital in IT support environments.

How much does a desktop support technician make in the US?

A desktop support technician in the US typically earns between $40,000 and $65,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $35,000, while experienced technicians with certifications like CompTIA A+ can earn higher salaries. The job often involves troubleshooting hardware and software issues, supporting end-users, and working with tools like remote support software.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level IT role because it requires basic technical skills, such as troubleshooting hardware and software issues, and familiarity with operating systems. It provides hands-on experience with tools like remote support software and can serve as a stepping stone to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects in this field.

What cities are hiring for Desktop Support Technology jobs?

Cities with the most Desktop Support Technology job openings:

What are popular job titles related to Desktop Support Technology jobs?

For Desktop Support Technology jobs, the most frequently searched job titles are:

Desktop Support Technology jobs near you

Desktop Support Tech

Santa Fe, NM • On-site

AA2IT
IT Services • 11 - 50 employees
Learn more about AA2ITexternal

$20 - $25.25/hr

Full-time

Re-posted 29 days ago

Job description

Job Summary:
AA2IT is a company looking for a Desktop Support Tech to provide on-site technical support. The main responsibilities include troubleshooting Dell laptops and desktops, working directly with end-users to resolve issues, and maintaining hardware through preventative measures and warranty support.
Responsibilities:
• Troubleshooting Dell laptop/desktop PCs.
• Working with end-users to resolve issues.
• Providing updates to management as needed.
• Field Tech experience, client facing/executive customer service and good communication skills.
• Hardware break-fix, installing, troubleshooting, and preventative maintenance of site.
• Warranty Dell support.
• Mac experience is a plus.
Qualifications:
Required:
• Field Tech experience
• client facing/executive customer service
• Troubleshooting and preventative maintenance of site
• Warranty Dell support
Preferred:
• Mac experience
• A+ certification
• Dell/Mac certification
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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