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Desktop Support Technology Jobs (NOW HIRING)

AA2IT

Desktop support Tech

Pensacola, FL · On-site

$19 - $24.25/hr

AA2IT is seeking a Desktop Support Tech to provide technical support for computer systems and peripherals. The role involves troubleshooting hardware and software issues, maintaining user accounts ...

AA2IT

Desktop Support Tech

Jacksonville, FL · On-site

$18.75 - $24/hr

AA2IT is a company seeking a Desktop Support Tech to provide technical support and maintenance for computer systems. The role involves diagnosing and troubleshooting hardware and software issues, as ...

OSI Digital

Field Desktop Support Tech

Irvine, CA · On-site

$21.75 - $27.75/hr

Field Desktop Support Tech Role: Full Time- On site Location: Irvine, CA OSI Digital is looking for a Desktop support technician to join our team. The ideal candidate will have extensive and advanced ...

AA2IT

Desktop Support Tech

Longmont, CO · On-site

$20 - $25.50/hr

AA2IT is seeking a Desktop Support Tech to provide technical support for computer systems and peripherals. The role involves troubleshooting, repairing hardware, and supporting user accounts while ...

AA2IT

Desktop Support Tech

Cambridge, MA · On-site

$22.25 - $28.25/hr

AA2IT is seeking a Desktop Support Tech to provide support in a Windows 10 and Mac environment. The role involves imaging laptops, troubleshooting software issues, and providing mobile support for ...

AA2IT

Desktop Support Tech

Mclean, VA · On-site

$20.50 - $26/hr

AA2IT is seeking a Desktop Support Technician to assist with the installation of new laptops. The ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

AA2IT

Desktop Support Tech - Atlanta

Atlanta, GA · On-site

$19.50 - $24.75/hr

AA2IT is a company seeking a Desktop Support Tech to support clients remotely. The role involves working with Windows 10, AVD, O365, and BitLocker, with a focus on communication and customer service.

AA2IT

Desktop Support Tech

Cincinnati, OH · On-site

$19.75 - $25.25/hr

AA2IT is a company seeking a Desktop Support Technician based in Cincinnati, OH. The role involves ... Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services.

Apptad, Inc.

Desktop Support

Houston, TX · On-site

Desktop Support Houston TX * Dealing with hardware and application support queries and issues ... Cell support - tech setup/troubleshooting of cell phones (non mgmt. included) * Setup and ...

OSI Digital

Field Desktop Support Tech

Orange, CA · On-site

$50K - $75K/yr

Field Desktop Support Tech- White Glove Support Location: Orange County, CA- Irvine or Fountain Valley, CA Role : FT Shift Timings: 6 AM- 3 PM or 12 noon- 8 PM PT Position Summary We are seeking a ...

AA2IT

Desktop Support Tech - L3

Morristown, NJ · On-site

$21 - $26.50/hr

... Desktop Support experience • CompTIA A+ certification Company : Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is ...

AA2IT

Desktop Support Tech / Akron

Akron, OH · On-site

$19.25 - $24.75/hr

... Desktop Support experience Preferred : • Executive/C-Level support experience • CompTIA A+ certification Company : Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and ...

CDI Products, LLC

$15 - $19/hr

Proven experience as a Desktop Support Technician or in a similar IT support role. * Strong knowledge of desktop operating systems (Windows, macOS, Linux, etc.) and common software applications ...

OSI Digital

CA · On-site

$50K - $75K/yr

Field Desktop Support Tech- White Glove Support Location: Orange County, CA- Irvine or Fountain Valley, CA Role : FT Shift Timings: 6 AM- 3 PM or 12 noon- 8 PM PT Position Summary We are seeking a ...

AA2IT

Desktop Support Tech II - Milwaukee

Milwaukee, WI · On-site

$20 - $25.25/hr

AA2IT is a company seeking a Desktop Support Tech II to join their team in Milwaukee. The role involves providing customer service and technical support to end users, with a focus on learning and ...

LJA Engineering

IT Desktop Support Tech

Denver, CO · On-site

$28 - $32/hr

As an IT Desktop Support Technician at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with primary focus on diagnosing and resolving ...

LJA Engineering

IT Desktop Support Tech

Denver, CO · On-site

$28 - $32/hr

As an IT Desktop Support Technician at LJA in our IT department, you will be responsible for providing technical support to local and regional end users with primary focus on diagnosing and resolving ...

AA2IT

Desktop Support Tech I

Longmont, CO · On-site

$20 - $25.50/hr

AA2IT is seeking a Desktop Support Tech I to provide technical support for PC hardware and software. The role involves troubleshooting, repairing computer systems, and maintaining user account ...

Apex Informatics

Senior IT Desktop support Tech

New York, NY · On-site

$22.25 - $28.25/hr

Job Title: Senior IT Desktop support Tech Location: NYC,NY- 5 days in office Duration: 6-12 months * Systems/Apps administration including installation/upgrade of software's, account management ...

CDI Products, LLC

Desktop Support Tech (932)

Humble, TX · On-site

$17 - $21.50/hr

Proven experience as a Desktop Support Technician or in a similar IT support role. * Strong knowledge of desktop operating systems (Windows, macOS, Linux, etc.) and common software applications ...

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Desktop Support Technology information

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How much do desktop support technology jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for desktop support technology in the United States is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.47 and $24.76 per hour, depending on experience, location, and employer.

What is desktop support technology?

Desktop Support Technology refers to the field and set of practices involved in providing technical assistance to users regarding computers, software, and related hardware. Professionals in this area help troubleshoot issues, install and configure systems, and ensure the smooth operation of desktop environments within organizations. They often work directly with end-users to resolve problems efficiently and may also contribute to maintaining IT security and updates. This role is essential for keeping business operations running smoothly by minimizing downtime and technical disruptions.

What are some common challenges faced by desktop support technology professionals, and how can they effectively address them?

Desktop Support Technology professionals often encounter challenges such as troubleshooting a wide range of hardware and software issues, managing high volumes of support requests, and communicating technical information to non-technical users. To address these challenges, it's important to develop strong problem-solving skills, stay up to date with current technology trends, and practice clear, patient communication. Building good relationships with end-users and collaborating closely with IT teams can also lead to more efficient issue resolution and a positive work environment.

What are the key skills and qualifications needed to thrive as a desktop support technician, and why are they important?

To thrive as a Desktop Support Technician, you need a strong understanding of computer hardware, operating systems, troubleshooting techniques, and often an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST). Familiarity with ticketing systems, remote desktop tools, and common office software suites is typically required. Excellent problem-solving, communication, and customer service skills help technicians effectively assist users and resolve technical issues. These skills ensure minimal downtime, efficient technical support, and a positive end-user experience in any organization.

What is the difference between Desktop Support Technology vs Help Desk Technician?

AspectDesktop Support TechnologyHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, technical support for hardware/software issuesHelp desk, remote and on-site support, customer interaction
Industry UsageIT departments, corporate environmentsIT support centers, service desks
Job FocusHardware troubleshooting, OS support, network issuesCustomer service, issue tracking, remote troubleshooting

Desktop Support Technology and Help Desk Technician roles often overlap but differ mainly in scope. Desktop Support Technology focuses more on hardware and OS issues on-site, while Help Desk Technicians handle a broader range of customer support tasks, often remotely. Both roles require similar certifications and are vital in IT support environments.

How much does a desktop support technician make in the US?

A desktop support technician in the US typically earns between $40,000 and $65,000 annually, depending on experience, location, and certifications. Entry-level roles may start around $35,000, while experienced technicians with certifications like CompTIA A+ can earn higher salaries. The job often involves troubleshooting hardware and software issues, supporting end-users, and working with tools like remote support software.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level IT role because it requires basic technical skills, such as troubleshooting hardware and software issues, and familiarity with operating systems. It provides hands-on experience with tools like remote support software and can serve as a stepping stone to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects in this field.

What cities are hiring for Desktop Support Technology jobs?

Cities with the most Desktop Support Technology job openings:

What are popular job titles related to Desktop Support Technology jobs?

For Desktop Support Technology jobs, the most frequently searched job titles are:

Desktop Support Technology jobs near you

Desktop support Tech

Pensacola, FL • On-site

AA2IT
IT Services • 11 - 50 employees
Learn more about AA2ITexternal

$19 - $24.25/hr

Full-time

Re-posted 24 days ago

Job description

Job Summary:
AA2IT is seeking a Desktop Support Tech to provide technical support for computer systems and peripherals. The role involves troubleshooting hardware and software issues, maintaining user accounts, and providing customer service in a professional manner.
Responsibilities:
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
• Documents, maintains, upgrades, or replaces hardware and software systems.
• Supports and maintains user account information including rights, security, and systems groups.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Network connection issues, track network connections back to network switches.
• Escalates problems and issues to a higher level of support if unable to resolve.
• Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates.
• Interacts with customers, responding to routine technical questions or request for information.
Qualifications:
Required:
• 3-6 years' experience supporting PC Hardware and software
• Comfortability providing hands & feet support for Server and Network
• Experience supporting mobile data plans, mobile networks, and devices
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
• Documents, maintains, upgrades, or replaces hardware and software systems
• Supports and maintains user account information including rights, security, and systems groups
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
• Network connection issues, track network connections back to network switches
• Escalates problems and issues to a higher level of support if unable to resolve
• Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates
• Interacts with customers, responding to routine technical questions or request for information
• Deskside Support
• Customer Service
• A+ certification
Company:
Aamazing IT offers IT solutions, Salesforce consulting, AI, data analytics, and staffing services. Founded in , the company is headquartered in Sugar Land, USA, with a team of 201-500 employees. The company is currently Growth Stage.

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