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Desktop Support Specialist Jobs in Riverside, CA

OSI Digital

Field Desktop Support Tech

Anaheim, CA · On-site

$50K - $75K/yr

Field Desktop Support Tech- White Glove Support Location: Orange County, CA- Irvine or Fountain Valley, CA Role : FT Shift Timings: 6 AM- 3 PM or 12 noon- 8 PM PT Position Summary We are seeking a ...

OSI Digital

Field Desktop Support Tech

Orange, CA · On-site

$50K - $75K/yr

Field Desktop Support Tech- White Glove Support Location: Orange County, CA- Irvine or Fountain Valley, CA Role : FT Shift Timings: 6 AM- 3 PM or 12 noon- 8 PM PT Position Summary We are seeking a ...

Shaarpro

L3 White Glove Desktop Support

Irvine, CA · On-site

The L3 White Glove Desktop Support role is a key position within our organization, providing top-tier support to executive and VIP stakeholders. This role requires a high level of technical expertise ...

New

Leidos

Senior Desktop Support Technician

Norco, CA · On-site

$33 - $36/hr

Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Norco, CA as one of the key members of the Field Services team. The candidate will be responsible for direct ...

Leidos

Senior Desktop Support Technician

Norco, CA · On-site

$33 - $36/hr

Leidos is seeking a Mid-level Desktop Support Technician to support a government site in Norco, CA as one of the key members of the Field Services team. The candidate will be responsible for direct ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:12 ... desktops, mobile devices, conferencing systems, VPN, and core business applications. Support user ...

iFlow Inc

IT Support Specialist

Irvine, CA · On-site

Job Title: IT Support Specialist Worksite location: Irvine, CA Working hours: 8am-5pm Duration:4 ... desktops, mobile devices, conferencing systems, VPN, and core business applications. Support user ...

Glidewell Dental

Desktop Systems Analyst

Riverside, CA · On-site

$27.81 - $34/hr

Connects to computer desktops for remote support utilizing remote software including but not ... limited to SCCM Remote Control Viewer, RDP and Team Viewer. * Monitors and maintains computer ...

Glidewell Dental

Desktop Systems Analyst

Irvine, CA · On-site

$27.81 - $34/hr

Connects to computer desktops for remote support utilizing remote software including but not ... limited to SCCM Remote Control Viewer, RDP and Team Viewer. * Monitors and maintains computer ...

Glidewell Dental

Desktop Systems Analyst

Riverside, CA · On-site

$27.81 - $34/hr

Connects to computer desktops for remote support utilizing remote software including but not limited to SCCM Remote Control Viewer, RDP and Team Viewer. * Monitors and maintains computer systems and ...

Glidewell Dental

Desktop Systems Analyst

Irvine, CA · On-site

$27.81 - $34/hr

Connects to computer desktops for remote support utilizing remote software including but not limited to SCCM Remote Control Viewer, RDP and Team Viewer. * Monitors and maintains computer systems and ...

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Showing results 21-40

All JobsDesktop Support Specialist JobsDesktop Support Specialist Jobs in Riverside, CA

Desktop Support Specialist information

See Riverside, CA salary details

$16

$27

$43

How much do desktop support specialist jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support specialist in Riverside, CA is $27.80, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $31.11 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Specialist vs Help Desk Technician?

AspectDesktop Support SpecialistHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentOn-site, troubleshooting desktops and peripheralsRemote or on-site, providing technical support
Employer UsageIT departments, corporate officesIT support centers, service providers
Common Search IntentTechnical support for desktops and hardwareHelp desk support, customer service in IT

Both roles involve technical support, but Desktop Support Specialists typically focus on hardware and software troubleshooting on-site, while Help Desk Technicians often handle remote support and customer inquiries. The roles overlap in certifications and work environments, but their primary focus and interaction methods differ.

What is a desktop support specialist?

Desktop Support Specialists are IT professionals responsible for providing technical support and troubleshooting for computer hardware, software, and network issues within an organization. They assist users with installing, configuring, and maintaining desktop systems, as well as resolving technical problems remotely or onsite. Their role is crucial in ensuring that employees can work efficiently by minimizing downtime and maintaining the smooth operation of computers and related equipment.

What are some common challenges faced by desktop support specialists, and how can they be addressed?

Desktop Support Specialists often encounter challenges such as troubleshooting diverse hardware and software issues across multiple devices, managing time-sensitive requests, and communicating technical solutions to non-technical users. To address these, it's important to develop strong problem-solving skills, maintain up-to-date knowledge of operating systems and software, and practice clear, patient communication. Proactively documenting solutions and collaborating with IT team members can also help streamline support processes and enhance overall service quality.

What are the key skills and qualifications needed to thrive as a desktop support specialist?

To thrive as a Desktop Support Specialist, you need strong troubleshooting abilities, knowledge of operating systems and hardware, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified Desktop Support Technician. Familiarity with remote support tools, ticketing systems, and software deployment platforms is also essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage stressful situations. These abilities are crucial for resolving technical issues efficiently and ensuring smooth daily operations for end-users and organizations.
More about Desktop Support Specialist jobs
What are popular job titles related to Desktop Support Specialist jobs in Riverside, CA? For Desktop Support Specialist jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Support Specialist jobs in Riverside, CA look for? The top searched job categories for Desktop Support Specialist jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Desktop Support Specialist jobs? Cities near Riverside, CA with the most Desktop Support Specialist job openings:
Desktop Support Specialist jobs near you
Infographic showing various Desktop Support Specialist job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $57,815 per year, or $27.8 per hour.

Desktop Support Technician, Senior

Orange County Transportation Authority

Orange, CA • On-site

$42.06 - $49.97/hr

Full-time

Re-posted 20 days ago

Orange County Transportation Authority rating

9.7

Company rating: 9.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

5th of 844 rated public administrative organizations

Job description

Job Description
OCTA is seeking a Senior Desktop Support Technician to diagnose, troubleshoot, and maintain desktop systems, software, peripheral equipment, and mobile devices. This role delivers high-quality customer service to help end users optimize their technology tools and improve overall productivity.
This is a non-exempt position in Salary Grade 190: Min $42.06 - Mid $49.97 - Max $57.87/hour. The starting salary will be within this range based on qualifications.
This posting will remain open until a candidate is selected.
What You'll Do
  • Provide technical support to Board members and executives, including mobile device assistance and managing AV equipment for meetings and livestreams.
  • Perform desktop image builds, upgrades, software installations, configurations, and coordinate user moves/adds/changes.
  • Support technology projects by assisting with scope definition, installation, testing, documentation, and deployment of hardware and software.
  • Oversee Mobile Device Management (MDM) for agency tablets and smartphones; support managed print services contracts.
  • Deliver preventative maintenance, troubleshoot complex Help Desk issues, research solutions, and document resolutions.
  • Provide on-site, remote, and telephone support across OCTA operations; train users on effective use of desktop and mobile tools.
  • Evaluate hardware/software requests for compatibility and recommend purchases.
  • Coordinate third-party vendor visits and collaborate with Purchasing on procurement activities.

What We're Looking For
  • Bachelor's degree in a related field or equivalent combination of education and experience.
  • Minimum of five years of professional desktop and customer support experience.
  • Strong technical expertise in desktop systems, software installation, AV support, mobile device management, and troubleshooting.
  • Microsoft certifications desirable.
  • Excellent interpersonal, analytical, and problem-solving skills; ability to work in a fast-paced environment.

Why You'll Love It Here
  • Work hands-on with a wide range of technologies that directly support agency operations.
  • Collaborate with a dedicated IT team committed to excellent customer service.
  • Play a key role in maintaining mission-critical systems and supporting OCTA leadership.

Join a team where innovation, integrity, and strategic thinking are valued.
Apply now to help shape the future of OCTA's programs.
OCTA is an equal employment opportunity employer that recruits, hires, and promotes qualified people without regard to race, color, religion, creed, ancestry, national origin, age, sex, pregnancy, gender, gender identity and/or expression, sexual orientation, marital status, medical condition, disability, genetic information, military and veteran status, or other legally protected status.

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