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Desktop Support Network Engineer Jobs in Chicago, IL

SDI Presence, LLC

Desktop Support Specialist II

Chicago, IL · On-site

$25.96 - $33.65/hr

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the ... Basic network configurations in Windows (DHCP configuration versus static IP addresses) * Work with ...

SDI Presence

Desktop Support Specialist II

Chicago, IL

$25.96 - $33.65/hr

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the ... Basic network configurations in Windows (DHCP configuration versus static IP addresses) * Work with ...

SDI Presence

Desktop Support Specialist

Chicago, IL · On-site

The Desktop Support Specialist will report to the Operations Manager and team lead and will work ... Basic network configurations in Windows (DHCP configuration versus static IP addresses) * Work with ...

SDI Presence

Desktop Support Specialist II

Chicago, IL · On-site

$25.96 - $33.65/hr

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the ... Basic network configurations in Windows (DHCP configuration versus static IP addresses) * Work with ...

SDI Presence

Desktop Support Specialist II

Chicago, IL · On-site

$25.96 - $33.65/hr

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the ... Basic network configurations in Windows (DHCP configuration versus static IP addresses) * Work with ...

SDI Presence

Desktop Support Specialist

Chicago, IL

The Desktop Support Specialist will report to the Operations Manager and team lead and will work ... Basic network configurations in Windows (DHCP configuration versus static IP addresses) * Work with ...

SDI Presence

Desktop Support Specialist II

Chicago, IL · On-site

The Desktop Support Specialist reports to the Senior Desktop Lead and works closely with the ... Basic network configurations in Windows (DHCP configuration versus static IP addresses) * Work with ...

SDI Presence

Desktop Support Specialist

Chicago, IL

The Desktop Support Specialist will report to the Operations Manager and team lead and will work ... Basic network configurations in Windows (DHCP configuration versus static IP addresses) * Work with ...

SDI Presence

Desktop Support Specialist

Chicago, IL · On-site

The Desktop Support Specialist will report to the Operations Manager and team lead and will work ... Basic network configurations in Windows (DHCP configuration versus static IP addresses) * Work with ...

Magicforce

Desktop Analyst

Chicago, IL · On-site

$60 - $70/hr

Knowledge of PC Operating systems, Networking, Computer Operations and Helpdesk Support. JOB DUTIES (List in order of importance) 1. Manage desktop tickets/work orders for Department of Public Health ...

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All JobsDesktop Support Network Engineer JobsDesktop Support Network Engineer Jobs in Chicago, IL

Desktop Support Network Engineer information

See Chicago, IL salary details

$10

$27

$47

How much do desktop support network engineer jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for desktop support network engineer in Chicago, IL is $27.81, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $31.68 per hour, depending on experience, location, and employer.

What does a desktop support network engineer do?

A Desktop Support Network Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and networks within an organization. They troubleshoot and resolve issues with desktops, laptops, network connectivity, software applications, and peripheral devices. Their role often involves installing and configuring operating systems, managing user accounts, and ensuring network security. In addition, they may assist with maintaining servers and network infrastructure to ensure smooth daily operations. This position requires strong problem-solving skills and the ability to communicate technical information clearly to end-users.

What are the key skills and qualifications needed to thrive as a desktop support network engineer?

To thrive as a Desktop Support Network Engineer, you need a solid understanding of computer hardware, network protocols, troubleshooting, and a relevant degree or certifications like CompTIA A+ or Network+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, remote desktop tools, and network monitoring software is often required. Strong problem-solving, communication, and customer service skills help you address user issues efficiently and build trust. These skills are crucial for minimizing downtime, ensuring seamless IT operations, and maintaining a productive work environment.

How does a desktop support network engineer typically collaborate with other IT professionals within an organization?

A Desktop Support Network Engineer frequently works alongside system administrators, network engineers, and help desk staff to troubleshoot user issues and maintain network performance. Collaboration often involves escalating complex problems, coordinating software deployments, and assisting with network upgrades or security implementations. Regular communication and teamwork are essential, as resolving user issues often requires input from multiple IT disciplines. This collaborative environment not only ensures efficient problem-solving but also provides opportunities to learn new technical skills from colleagues.

What is the difference between Desktop Support Network Engineer vs Network Administrator?

AspectDesktop Support Network EngineerNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentEnd-user devices, help desks, onsite supportNetwork infrastructure, servers, routers, switches
Primary ResponsibilitiesTroubleshooting desktops, peripherals, basic network issuesManaging network hardware, configuring network policies, monitoring network performance
Industry UsageIT support teams, help desk rolesNetwork operations, infrastructure management

The Desktop Support Network Engineer focuses on troubleshooting end-user devices and basic network issues, often working directly with users. In contrast, the Network Administrator manages and maintains the entire network infrastructure, ensuring optimal performance and security. Both roles require similar certifications but differ in scope and daily tasks.

Desktop Support Technician

Griffith, IN • On-site

Griffith Public School District
See more jobs at Griffith Public School Districtexternal

$22/hr

Full-time

Re-posted 28 days ago

Job description

Position Type:
Technology/Computer Technician
Date Posted:
5/15/2026
Location:
Griffith School District
Date Available:
August 2026
Position Summary
The Desktop Support Technician provides technical support and troubleshooting services for district staff technology devices and related systems. This position is responsible for diagnosing, repairing, maintaining, and supporting Windows and Apple computers, peripherals, software applications, printers, and related technology used throughout the district.
The Desktop Support Technician works directly with staff to resolve technology issues in a timely, professional, and customer-service-oriented manner to minimize disruptions to teaching, learning, and district operations.
Essential Duties and Responsibilities
Technical Support
  • Provide on-site and remote technical support for district staff computers and related technology equipment.
  • Troubleshoot and resolve hardware, software, connectivity, printing, and account-related issues.
  • Support both Windows and Apple operating systems and devices.
  • Install, configure, maintain, and update desktop and laptop computers.
  • Diagnose equipment failures and coordinate repairs or replacements as necessary.
  • Set up and deploy computers, monitors, docking stations, printers, and related peripherals.
  • Assist staff with technology-related questions and operational issues.

Device & Systems Support
  • Assist with imaging, deployment, inventory, and lifecycle management of district technology devices.
  • Maintain accurate records of equipment assignments, repairs, and replacements.
  • Assist with software installations, updates, and user account support as directed.
  • Ensure devices comply with district technology and cybersecurity standards.
  • Assist with troubleshooting network connectivity and related technology issues.

Customer Service & Communication
  • Respond to technology support requests in a timely and professional manner.
  • Communicate technical information clearly to non-technical users.
  • Prioritize and manage multiple support requests across district buildings.
  • Work collaboratively with district administrators, teachers, and support staff.
  • Maintain a positive, service-oriented approach when assisting staff.

Operational Support
  • Assist with technology setup for meetings, presentations, testing, and special events.
  • Support district technology initiatives and summer deployment projects.
  • Maintain confidentiality of district data and student/staff information.
  • Follow all district policies related to acceptable use, cybersecurity, and data privacy.
  • Perform other duties as assigned by the Director of Technology and Curriculum or district administration.

Qualifications
  • High school diploma or equivalent required.
  • Associate degree in Information Technology or related field preferred.
  • Experience supporting both Windows and Apple computer environments preferred.
  • Experience in K-12 educational technology environments preferred.
  • Strong troubleshooting and problem-solving skills.
  • Knowledge of computer hardware, operating systems, printers, and common software applications.
  • Ability to work independently and manage multiple priorities.
  • Strong communication, interpersonal, and customer service skills.

Physical Requirements
  • Ability to lift and move technology equipment up to 50 pounds.
  • Ability to travel between district buildings.
  • Ability to stand, bend, climb, and carry equipment as necessary to perform assigned duties.

Compensation & Benefits
  • Hourly rate starting at $22.00 per hour
  • Eligible for district benefits in accordance with Board policy and support staff agreements.
  • Overtime must be approved in advance by the supervisor and will be compensated in accordance with applicable wage laws.

Terms of Employment
Employment is subject to:
  • Griffith Public Schools Board policies and administrative procedures
  • Successful completion of a criminal history background check
  • Continued satisfactory job performance and attendance

Evaluation
Performance will be evaluated in accordance with district procedures and support staff evaluation guidelines established by administration.
Griffith Public Schools is an equal opportunity employer committed to maintaining a workplace and educational environment free from discrimination. The District does not discriminate on the basis of race, color, national origin, sex, disability, age, religion, or any other protected status in its programs, activities, or employment practices in accordance with applicable federal and state laws.

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