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Desktop Support Network Engineer Jobs in Chicago, IL

... network troubleshooting, Printing, and application support. Candidate should have excellent ... Qualifications windows os, desktop support, users, vpn Additional Information Lawrence E. Harmon ...

Desktop Support / End User Support / System Engineer Duration: Long Term Location: Mokena, IL ( Onsite Role) Please call me on 732 979 2323 to discuss rate PRIMARY PURPOSE OF POSITION: To be ...

Diagnose and repair hardware failures, system crashes, network connectivity issues, and peripheral ... Required Qualifications ● Experience: 2-4 years of technical support or desktop engineering ...

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Troubleshoot and resolve common hardware, software, network, and application issues. * Provide ... Engineer, IT Support Engineer, Windows Administrator, Microsoft Administrator, Microsoft Certified ...

Desktop Support / End User Support Duration: Longterm Location: Mokena, IL ( Onsite Role) Immediate Start PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports ...

Role: End User Support / Desktop Support Duration: Longterm Location: Mokena, IL ( Onsite Role) PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports of ...

End User Support / Desktop Support Duration: Longterm Location: Mokena, IL ( Onsite Role) Immediate Start PRIMARY PURPOSE OF POSITION: To be technical lead and provide day-to-day operational supports ...

Desktop Analyst

Chicago, IL · On-site

$55K - $65K/yr

Provide Level 1 through 3 day-to-day IT desktop support for desktops, laptops, Wyse devices, printing, wireless, and networking. * Provide desktop support involving Windows operating systems and ...

Desktop Analyst

Chicago, IL · On-site

$55K - $65K/yr

Provide Level 1 through 3 day-to-day IT desktop support for desktops, laptops, Wyse devices, printing, wireless, and networking. * Provide desktop support involving Windows operating systems and ...

Desktop Support Analyst

Chicago, IL · On-site

$24 - $32.25/hr

Reports to Network and Systems Administrator PRIMARY JOB PURPOSE: Provide general on-site ... Support utilities such as Dameware, Remote Desktop or VNC • Experience in desktop image ...

Our client is seeking a skilled Network Engineer to design, implement, maintain, and support their growing network infrastructure. The ideal candidate will be able to deploy, configure, and ...

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Desktop Support Network Engineer information

See Chicago, IL salary details

$10

$27

$47

How much do desktop support network engineer jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for desktop support network engineer in Chicago, IL is $27.81, according to ZipRecruiter salary data. Most workers in this role earn between $21.30 and $31.68 per hour, depending on experience, location, and employer.

What does a desktop support network engineer do?

A Desktop Support Network Engineer is responsible for providing technical assistance and support related to computer systems, hardware, and networks within an organization. They troubleshoot and resolve issues with desktops, laptops, network connectivity, software applications, and peripheral devices. Their role often involves installing and configuring operating systems, managing user accounts, and ensuring network security. In addition, they may assist with maintaining servers and network infrastructure to ensure smooth daily operations. This position requires strong problem-solving skills and the ability to communicate technical information clearly to end-users.

What are the key skills and qualifications needed to thrive as a desktop support network engineer?

To thrive as a Desktop Support Network Engineer, you need a solid understanding of computer hardware, network protocols, troubleshooting, and a relevant degree or certifications like CompTIA A+ or Network+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, remote desktop tools, and network monitoring software is often required. Strong problem-solving, communication, and customer service skills help you address user issues efficiently and build trust. These skills are crucial for minimizing downtime, ensuring seamless IT operations, and maintaining a productive work environment.

How does a desktop support network engineer typically collaborate with other IT professionals within an organization?

A Desktop Support Network Engineer frequently works alongside system administrators, network engineers, and help desk staff to troubleshoot user issues and maintain network performance. Collaboration often involves escalating complex problems, coordinating software deployments, and assisting with network upgrades or security implementations. Regular communication and teamwork are essential, as resolving user issues often requires input from multiple IT disciplines. This collaborative environment not only ensures efficient problem-solving but also provides opportunities to learn new technical skills from colleagues.

What is the difference between Desktop Support Network Engineer vs Network Administrator?

AspectDesktop Support Network EngineerNetwork Administrator
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentEnd-user devices, help desks, onsite supportNetwork infrastructure, servers, routers, switches
Primary ResponsibilitiesTroubleshooting desktops, peripherals, basic network issuesManaging network hardware, configuring network policies, monitoring network performance
Industry UsageIT support teams, help desk rolesNetwork operations, infrastructure management

The Desktop Support Network Engineer focuses on troubleshooting end-user devices and basic network issues, often working directly with users. In contrast, the Network Administrator manages and maintains the entire network infrastructure, ensuring optimal performance and security. Both roles require similar certifications but differ in scope and daily tasks.

Desktop support

Oakbrook Terrace, IL

$19 - $23/hr

Full-time

Re-posted 28 days ago


Job description

Company Description

Our client is located in Oabrook IL

Job Description


Searching for a Desktop support consultant with 2-5 years of experience for a role in Oakbrook, IL


We have 3 positions open with our client and all will be starting in Feb 2015. one phone screen then onsite. you must have a car for this role, there are no local trains or bus in the area. 


The top pay is $19-23 an hour w2, we do offer benefits as well. 

may have to travel to locations around Oakbrook and Naperville area. Client covers full costs of travel as needed.


Job Description: Reviews, analyzes, and evaluates information technology systems operations. May require an associate's degree in a related area and 5+ years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required.


Position Requirements: Candidate should be highly motivated and able to work independently providing level 2 computer support for a Windows 7 environment. Candidate will support multiple sites and will need experience with Windows 7, Smartphones 

(iOS, Droid), network troubleshooting, Printing, and application support. Candidate should have excellent communication skills and will need reliable transportation, may have to travel to locations around Oakbrook and Naperville area. Client covers full costs of travel as needed.




Qualifications

windows os, desktop support, users, vpn

Additional Information

Lawrence E. Harmon
Business Development/Recruiter
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Hi-Tech Solutions, Inc. | Information Technology Consulting
Two Mid America Plaza, Suite 630 | Oakbrook Terrace, IL 60181
Direct Phone: 630-575-3909 | 
www.htsconsulting.com
Lets connect on LinkedIn - www.linkedin.com/pub/lawrence-harmon/14/680/a9b/