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Desktop Support Manager Jobs in Temecula, CA (NOW HIRING)

Alphatec Spine

Desktop Support Technician

Carlsbad, CA · On-site

$32 - $35/hr

Under general supervision, the Desktop Support Technician performs broad systems administration and technical support for both stand-alone PC hardware and software and local area networks. They ...

Alphatec Spine

Desktop Support Technician

Carlsbad, CA

$32 - $35/hr

Under general supervision, the Desktop Support Technician performs broad systems administration and technical support for both stand-alone PC hardware and software and local area networks. They ...

Alphatec Spine

Desktop Support Technician

Carlsbad, CA

$21 - $26.75/hr

Under general supervision, the Desktop Support Technician performs broad systems administration and technical support for both stand-alone PC hardware and software and local area networks. They ...

Tata Consultancy Service Limited

EUC Desktop Lead

Carlsbad, CA · On-site

$80K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Must Have Technical/Functional Skills • Team leadership experience, handling L1/L2 desktop support engineers. • Ability to prioritize & manage EUC operations across multiple locations/users. • ...

FMT Consultants

IT Support Specialist

Carlsbad, CA · On-site

Provide end-user desktop support, including setup & resolving hardware issues, managing software updates, troubleshooting network/RDS connections, user security & password resets. * Administer ...

Lamps Plus

Support/Display Supervisor

Oceanside, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Under the supervision of the Store Manager the Support/Display Supervisor arranges and maintains appearance of showroom displays to provide attractive presentation of merchandise to the customer; and ...

Lamps Plus

Support/Display Supervisor

Oceanside, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Under the supervision of the Store Manager the Support/Display Supervisor arranges and maintains appearance of showroom displays to provide attractive presentation of merchandise to the customer; and ...

Lamps Plus

Support/Display Supervisor

Oceanside, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Under the supervision of the Store Manager the Support/Display Supervisor arranges and maintains appearance of showroom displays to provide attractive presentation of merchandise to the customer; and ...

Pechanga Resort Casino

IT Support Technician

Temecula, CA · On-site

$21.25 - $29.25/hr

JOB FUNCTIONS Key Responsibilities • Manage AD and Application User Access from Account ... maintain desktops, laptops, tablet, thin clients, Point of Sale (POS), Printers, and related ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Temecula, CA

Desktop Support Manager information

See Temecula, CA salary details

$14

$35

$59

How much do desktop support manager jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for desktop support manager in Temecula, CA is $35.94, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $47.79 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Temecula, CA?

The most popular types of Desktop Support jobs in Temecula, CA are:

What are popular job titles related to Desktop Support Manager jobs in Temecula, CA?

For Desktop Support Manager jobs in Temecula, CA, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Temecula, CA look for?

The top searched job categories for Desktop Support Manager jobs in Temecula, CA are:

What cities near Temecula, CA are hiring for Desktop Support Manager jobs?

Cities near Temecula, CA with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Temecula, CA as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $74,750 per year, or $35.9 per hour.

Desktop Support Technician

Alphatec Spine

Carlsbad, CA • On-site

$32 - $35/hr

Full-time

Posted 10 days ago

Job description

Under general supervision, the Desktop Support Technician performs broad systems administration and technical support for both stand-alone PC hardware and software and local area networks. They support day-to-day operations including end user devices, peripheral equipment and provides technical oversight of the IT Service Desk.
Essential Duties and Responsibilities
  • Installs and maintains hardware and software products and configures PC equipment according to department standards.
  • Identifies, evaluates, and corrects hardware, software, or operations problems.
  • Troubleshoots and performs steps to identify root cause of unavailable systems or network.
  • Opens, assigns, and escalates support tickets based on importance and priority.
  • Answers IT Support calls and resolves technical problems.
  • Monitors IT support ticket system to ensure proper ticket handling.
  • Communicates with customers the status of tickets and problems.
  • Documents and implements standard operating procedures.
  • Performs adds/moves/changes of computer equipment.
  • Performs computer training for employees, as requested.
  • May be required to work weekends and overtime occasionally.

Requirements
  • Excellent written and verbal communication skills.
  • Excellent customer service skills.
  • Exceptional interpersonal skills, with a focus on listening and questioning skills.
  • Ability to conduct research into issues and products as required.
  • Ability to present ideas in business-friendly and user-friendly language.
  • Familiarity with desktop imaging software, specifically Intune.
  • Experience with Microsoft Windows environment and Office 365 Tenant Administration.
  • Experience with Mac computers in a corporate environment, a plus.
  • Experience with IT ticket tracking system (ServiceNow).
  • Knowledge of current technological developments and trends.
  • Demonstrated ability to handle multiple assignments with attention to detail.
  • Ability to prioritize and meet deadlines consistently.
  • Ability to maintain and secure sensitive/confidential information.

Education and Experience
  • Associates degree in information technology, computer science, or related field preferred.
  • 2-3 years of successful Desktop Support experience, and the ability to work autonomously.
  • Candidate should have achieved or be working toward Microsoft Administration certification, Network Associate-level certification, or Information Security associate-level certification.

Equal Employment Opportunity & Other Disclosures
ATEC is committed to providing equal employment opportunities to its employees and applicants without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, or any other protected status in accordance with all applicable federal, state or local laws. Further, ATEC will make reasonable accommodations that are necessary to comply with disability discrimination laws.
For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).
At this time, ATEC Spine does not sponsor employment visas for this position. Candidates must be authorized to work in the United States without the need for current or future employer sponsorship.
Salary Range
Alphatec Spine, Inc. complies with state and federal wage and hour laws and compensation depends upon candidate's qualifications, education, skill set, years of experience, and internal equity. $32 - $35 Full-Time hourly rate

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