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Desktop Support Manager Jobs in Stockbridge, GA (NOW HIRING)

AA2IT

Desktop Support Technician - Atlanta, GA

Atlanta, GA · On-site

$19.50 - $24.75/hr

Job Summary : AA2IT is seeking a Desktop Support Technician to provide onsite IT support. The role involves customer service and communication, ensuring ownership of all IT-related tasks.

AA2IT

Desktop Support Tech - Union city

Union City, GA · On-site

$19.50 - $25/hr

AA2IT is a company seeking a Desktop Support Tech to provide hands-on support for PC hardware and software. The role involves troubleshooting, repairing, and maintaining computer systems while ...

Futurewave Systems

Sr. Desktop Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

The Desktop Technician job family is responsible for diagnosing and resolving all desktop support ... admin Telephony admin Patch management On site support for Tier 3 Project/Initiative ...

Radancy

IT Support Technician

Atlanta, GA · On-site

$50K - $57K/yr

This role is ideal for someone with 1-3 years of ITsupport experience who is looking to grow their career while working across desktop support, networking, endpoint management, and user support. The ...

Robert Half

IT Support Analyst

Norcross, GA · On-site

$28.50 - $33/hr

Diagnose and resolve desktop and laptop issues in Windows 10 and Windows 11 environments, including ... Monitor remote site technology using network management tools such as Meraki and respond to alerts ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Stockbridge, GA

Desktop Support Manager information

See Stockbridge, GA salary details

$12

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$51

How much do desktop support manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop support manager in Stockbridge, GA is $30.85, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $41.01 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
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What cities near Stockbridge, GA are hiring for Desktop Support Manager jobs?

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Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Stockbridge, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $64,161 per year, or $30.8 per hour.

Desktop Support Technician II US

Open Systems Inc

Atlanta, GA • On-site

$19.50 - $24.75/hr

Contractor

Re-posted 10 days ago

Job description

Title: Desktop Support Technician II 

Location: Atlanta, GA, 30339

Duration: 3 months (contract to hire)

Us citizenship/ Green Card required

Description:

• What will the primary day-to-day responsibilities entail for this person? Onsite support, everything IT, customer service, communication, extreme ownership

• What are the TOP 2 required skills that candidates must have? Communication, Customer Service

• How many overall years of experience should this person have? 3+, will consider less depending on individual

• Do they need any specific certifications or education? Prefer A+, Lexmark, Lenovo, Dell

• What is the exact work location or city, state, or zip? 3350 Riverwood Pkwy Atlanta, GA 30339 (office moving to Buckhead later this year)