Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Elizabeth, NJ · On-site
$23.50 - $31.50/hr
Desktop Support Analyst for a managed services group, providing onsite support to a major healthcare organization in New Jersey. Location: Primarily onsite in Elizabeth, NJ. To effectively support ...
Elmsford, NY · On-site
$21.50 - $27.25/hr
Desktop Support Location: Elmsford, NY Min. PR: 15.71 Pick-up Location 404 FIELDCREST DRIVE ... Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL ...
Elmsford, NY · On-site
$21.50 - $27.25/hr
Desktop Support Location: Elmsford, NY Min. PR: 15.71 Pick-up Location 404 FIELDCREST DRIVE ... Manager Notes: ALL GENERAL AND TECHNICAL QUESTIONS MUST BE ON ALL RESUMES ON THE BOTTOM OR IT WILL ...
New York, NY · On-site
$25.50 - $34.25/hr
To manage day to day problems allocated by the helpdesk and maintain ownership until problem ... KEY DUTIES AND RESPONSIBILITIES As a Desktop Support Analyst Consultant, you will collaborate with ...
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New York, NY · On-site
$25.50 - $34.25/hr
To manage day to day problems allocated by the helpdesk and maintain ownership until problem ... KEY DUTIES AND RESPONSIBILITIES As a Desktop Support Analyst Consultant, you will collaborate with ...
$27 - $33.42/hr
The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role ...
$27 - $33.42/hr
The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role ...
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Piscataway, NJ · On-site
$35 - $40/hr
Must learn on the job all details necessary to address all desktop support issues, and develop ... Interact constructively with technical staff, managers, secretarial and administrative staff in the ...
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Piscataway, NJ · On-site
$35 - $40/hr
Must learn on the job all details necessary to address all desktop support issues, and develop ... Interact constructively with technical staff, managers, secretarial and administrative staff in the ...
$27 - $33.42/hr
The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role ...
$27 - $33.42/hr
The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role ...
Edison, NJ · On-site
$27 - $33.42/hr
The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role ...
Edison, NJ · On-site
$27 - $33.42/hr
The Desktop Support Technician will be responsible for performing various managed client services for a strategic customer. These services include: IMAC, Break Fix, Desk Side Support, etc. This role ...
Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...
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Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge ... Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers ...
New York, NY · On-site
$25.50 - $34.25/hr
This role manages daily helpdesk tickets, maintains ownership through resolution, performs installs ... Technical Support & Maintenance * Provide Tier 2 support for Windows desktops/laptops, Apple ...
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New York, NY · On-site
$25.50 - $34.25/hr
This role manages daily helpdesk tickets, maintains ownership through resolution, performs installs ... Technical Support & Maintenance * Provide Tier 2 support for Windows desktops/laptops, Apple ...
NJ · On-site
$21.25 - $27/hr
... executive management level ... Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 * OS ...
NJ · On-site
$21.25 - $27/hr
... executive management level ... Experience supporting large Windows-basedenvironments to desktop level with emphasis on Win 7 * OS ...
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New York, NY · On-site
$39K - $49K/yr
POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Management may modify responsibilities as business needs evolve.
New
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New York, NY · On-site
$39K - $49K/yr
POSITION DESCRIPTION Desktop Support Technician Department: Information Technology | FLSA ... Management may modify responsibilities as business needs evolve.
New
Parsippany Troy Hills, NJ · On-site
$20.25 - $25.75/hr
Desktop Support Technician Location: Parsippany, NJ Duration: 6+ months * Comfortable with core onsite support functions (4 years+ experience) such as hardware triage, imaging, deployments, device ...
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Parsippany Troy Hills, NJ · On-site
$20.25 - $25.75/hr
Desktop Support Technician Location: Parsippany, NJ Duration: 6+ months * Comfortable with core onsite support functions (4 years+ experience) such as hardware triage, imaging, deployments, device ...
Manhattan, NY · On-site
... IT support * Perform on-site analysis, diagnosis, and resolution of desktop problems for clients ... Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
Manhattan, NY · On-site
... IT support * Perform on-site analysis, diagnosis, and resolution of desktop problems for clients ... Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
Jersey City, NJ · On-site
$19 - $28/hr
The Desktop Support Technician will report to the Director, IT End User Services. The Desktop ... Escalate critical incidents to Management as needed. * Perform regular stock room audits to assist ...
Jersey City, NJ · On-site
$19 - $28/hr
The Desktop Support Technician will report to the Director, IT End User Services. The Desktop ... Escalate critical incidents to Management as needed. * Perform regular stock room audits to assist ...
New York, NY · On-site
$60K - $90K/yr
The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project ... Manage individual ticket queues. Provide informative ticket updates describing steps taken through ...
New York, NY · On-site
$60K - $90K/yr
The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project ... Manage individual ticket queues. Provide informative ticket updates describing steps taken through ...
New York, NY · On-site
$30 - $40/hr
Experience with Intune for endpoint management * Familiarity with ServiceNow or similar ticketing ... Desktop support: 3 years (Required) * Windows OS: 3 years (Required) Location Requirements
New York, NY · On-site
$30 - $40/hr
Experience with Intune for endpoint management * Familiarity with ServiceNow or similar ticketing ... Desktop support: 3 years (Required) * Windows OS: 3 years (Required) Location Requirements
New York, NY · On-site
$30 - $40/hr
Experience with Intune for endpoint management * Familiarity with ServiceNow or similar ticketing ... Desktop support: 3 years (Required) * Windows OS: 3 years (Required) Location Requirements
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New York, NY · On-site
$30 - $40/hr
Experience with Intune for endpoint management * Familiarity with ServiceNow or similar ticketing ... Desktop support: 3 years (Required) * Windows OS: 3 years (Required) Location Requirements
$25.50 - $34.25/hr
The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project ... Manage individual ticket queues. Provide informative ticket updates describing steps taken through ...
$25.50 - $34.25/hr
The Desktop Support Analyst will support Barrow Wise's NYC Department of Social Services project ... Manage individual ticket queues. Provide informative ticket updates describing steps taken through ...
$15.19 - $19.40
4% of jobs
$19.40 - $23.61
17% of jobs
$24.49 is the 25th percentile. Wages below this are outliers.
$23.61 - $27.82
19% of jobs
The median wage is $30.90 / hr.
$27.82 - $32.04
14% of jobs
$32.04 - $36.25
6% of jobs
$36.25 - $40.46
3% of jobs
$40.46 - $44.67
9% of jobs
$46.25 is the 75th percentile. Wages above this are outliers.
$44.67 - $48.88
6% of jobs
$48.88 - $53.09
7% of jobs
$53.09 - $57.30
7% of jobs
$57.30 - $61.51
6% of jobs
$15
$36
$61
| Aspect | Desktop Support Manager | Help Desk Supervisor |
|---|---|---|
| Certifications | CompTIA A+, Network+, ITIL | CompTIA A+, HDI-Support Center Analyst |
| Work Environment | Oversees desktop support teams, manages hardware/software issues, strategic planning | Supervises help desk staff, handles user tickets, ensures customer service quality |
| Industry Usage | IT departments across various industries, corporate environments | IT support centers, customer service teams in tech companies |
The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.
Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.
$23.50 - $31.50/hr
Full-time
Posted 11 days ago
8.5
Based on 10 frontline employees who took The Breakroom Quiz
68th of 209 rated software companies
Get the full story on Breakroom
Sourced by ZipRecruiter
Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.
Accounting services
1,001 - 5,000 Employees
Ottawa, ON, CA
