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Desktop Support Manager Jobs in Portland, OR (NOW HIRING)

As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that ...

You will interact with your customers via phone, email, chat and remote desktop support tools as ... Prioritize and manage several open issues at one time. * Participate in building a robust knowledge ...

... change management processes. * Maintain a clean, organized, and secure data center environment. Required Qualifications * 0-2 years of experience in IT support, desktop support, or data center ...

... change management processes. * Maintain a clean, organized, and secure data center environment. Required Qualifications * 0-2 years of experience in IT support, desktop support, or data center ...

... change management processes. * Maintain a clean, organized, and secure data center environment. Required Qualifications * 0-2 years of experience in IT support, desktop support, or data center ...

IT Manager

Portland, OR · On-site

$100K - $123K/yr

Job Summary The IT Manager (ITM) is responsible and accountable for the smooth running of all ... Direct Reports The ITM directs the activities of Desktop Support Technicians and the IT Lead, ...

IT Manager

Portland, OR · On-site

$100K - $123K/yr

Job Summary The IT Manager (ITM) is responsible and accountable for the smooth running of all ... Direct Reports The ITM directs the activities of Desktop Support Technicians and the IT Lead, ...

IT Manager

Portland, OR · On-site

$110 - $140/hr

Job Summary The IT Manager (ITM) is responsible and accountable for the smooth running of all ... Direct Reports The ITM directs the activities of Desktop Support Technicians and the IT Lead, ...

Previous experience supporting IT asset management, inventory management, CMDB administration, desktop support, or IT operations . * Familiarity with CMDB concepts and IT asset records. * Strong ...

Be Seen First

Desktop/PC Technician

Hillsboro, OR · On-site

$20 - $21/hr

In addition to technical support, you will assist with parts management including ordering, forecasting, inventory tracking, and proper disposal of used equipment. This position requires strong ...

... Desktop/Service Desk Support and 20% Tier I Virtual Chat support * Support of global workforce both onsite and remote workers * Apple device lifecycle management, configuration, and security using ...

... Desktop/Service Desk Support and 20% Tier I Virtual Chat support * Support of global workforce both onsite and remote workers * Apple device lifecycle management, configuration, and security using ...

Dynalectric Company

Portland, OR

$104K - $123K/yr

... management and setup, application support, and coordination with EMCOR resources) * Develop and ... Direct Reports The ITM directs the activities of Desktop Support Technicians and the IT Lead, ...

Inventory management of IT equipment including asset auditing. What you'll get * Work with ... MCDST - Microsoft Certified Desktop Support Technician * MCSA - Windows 10 * Apple Certified Mac ...

Showing results 41-60

Desktop Support Manager information

See Portland, OR salary details

$15

$38

$63

How much do desktop support manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop support manager in Portland, OR is $38.36, according to ZipRecruiter salary data. Most workers in this role earn between $25.48 and $50.96 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.

What are the most commonly searched types of Desktop Support jobs in Portland, OR?

The most popular types of Desktop Support jobs in Portland, OR are:

What are popular job titles related to Desktop Support Manager jobs in Portland, OR?

For Desktop Support Manager jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Portland, OR look for?

The top searched job categories for Desktop Support Manager jobs in Portland, OR are:

What cities near Portland, OR are hiring for Desktop Support Manager jobs?

Cities near Portland, OR with the most Desktop Support Manager job openings:

Infographic showing various Desktop Support Manager job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $79,791 per year, or $38.4 per hour.

Support Supervisor

Tory Burch

Woodburn, OR • On-site

Full-time

Re-posted 23 days ago


Tory Burch rating

7.6

Company rating: 7.6 out of 10

Based on 24 frontline employees who took The Breakroom Quiz


Job description

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty.

Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community.

You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.

  • Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
  • We have the best team in the world and believe in paying competitively and rewarding high performance.
  • Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
  • We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
  • We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way
  • We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made For You Because:

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're also resourceful and collaborative, highly motivated and efficient. A sense of humor is a plus!

A Day In The Life:

The typical day is... atypical. You might be acting greeter, runner, cashier, answering phones, understanding and executing operational policies and procedures, packing/unpacking shipments, and organizing the stock room to support product flow and the smooth running of the store. As the Support Supervisor, you lead by example, managing conflict and identify opportunities to support the team in delivering a transformational customer experience. The consistent thread is that you'll be working with an amazing team of professionals who share your passion for excellence.

To Land This Role:

  • 2 to 4 years experience in a high volume, customer-driven retail environment, stock-related experience a plus

  • Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts

  • Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time

  • Must be at least 18 years of age

Why You'll Want to Join Our Team:

Our Retail Teams are known for making every customer feel welcome and creating the most memorable experiences for them. They help to grow our business every single day. Our store teams are encouraged to think like entrepreneurs and to experiment with innovative ideas that make it easier for them to deliver retail excellence. Come join us!

How We Work Together

  • Adaptable - We change before we have to
  • Entrepreneurial - We own it
  • Collaborative - There's no "I" in Tory
  • Client & Brand Focused - We put ourselves in Tory's shoes
  • Live the Values - We show up for each other
  • Functional Expertise - We're constantly learning and growing

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Compensation Range

The compensation range for this position is 18.00 USD - 18.00 USD. Our offer will be based on your relevant experience and work location.

Benefits Information

We offer a generous set of benefits to help you take care of your health, create financial security, and achieve wellness in all areas of your life.Here are highlights of key benefits available to all Tory Burch members that work over 30 hours.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact thetalentteam@toryburch.com.


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