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Desktop Support Manager Jobs in Manchester, NH (NOW HIRING)

TJ McCartney

IT Support Specialist

Nashua, NH · On-site

Managing technical documentation. * Proficiency with MS Office & Teams * Occasional travel to jobsites Preferred Qualifications * At least five years of IT Service Coordinator or Desktop Support or ...

TJ McCartney

IT Support Specialist

Nashua, NH · On-site

Managing technical documentation. * Proficiency with MS Office & Teams * Occasional travel to jobsites Preferred Qualifications * At least five years of IT Service Coordinator or Desktop Support or ...

MWH

IT Support Analyst

Plaistow, NH · On-site

Effectively prioritize and manage support requests from multiple stakeholders with minimal supervision. Required Qualifications * 3-5 years of hands-on experience in a / deskside / desktop support in ...

T.J. McCartney, Inc.

IT Support Specialist

Nashua, NH · On-site

... • Managing technical documentation. • Proficiency with MS Office & Teams • Occasional travel to jobsites Preferred : • At least five years of IT Service Coordinator or Desktop Support or ...

defi AUTO LLC

Client Support Desk Analyst

Concord, NH · On-site

$60K - $75K/yr

... and managed servicing solutions. Our customers include the highest-volume captive auto lenders ... This role does not focus on desktop support, hardware repair, password resets, or general ...

Five Below

Part-time Support lead

Salem, NH · On-site

$15.50/hr

... Supports the onboarding and ongoing training of associates, helping them learn store policies ... Additional responsibilities will be determined by the Store Manager, as dictated by store needs.

Five Below

Part-time Support lead

Salem, NH · On-site

$15.50/hr

Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation. Supports the ...

The Nash Casino

IT Specialist

Nashua, NH · On-site

Provide technical support for desktop workstations, laptops, printers, peripherals, operating ... Maintain asset inventory and assist with lifecycle management. * Ensure compliance with all ...

Platinum Protection Systems LLC

Be Seen First

Service Coordinator / Technical Support Specialist

Methuen, MA · On-site

$25 - $35/hr

Remote desktop tools * Vendor cloud portals * CRM and service ticketing systems Ideal Candidate The ... Experience supporting field technicians remotely * Technical troubleshooting ability for software ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Manchester, NH

Desktop Support Manager information

See Manchester, NH salary details

$14

$35

$58

How much do desktop support manager jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for desktop support manager in Manchester, NH is $35.28, according to ZipRecruiter salary data. Most workers in this role earn between $23.46 and $46.88 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Manchester, NH? The most popular types of Desktop Support jobs in Manchester, NH are:
What are popular job titles related to Desktop Support Manager jobs in Manchester, NH? For Desktop Support Manager jobs in Manchester, NH, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Manchester, NH look for? The top searched job categories for Desktop Support Manager jobs in Manchester, NH are:
What cities near Manchester, NH are hiring for Desktop Support Manager jobs? Cities near Manchester, NH with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Manchester, NH as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $73,383 per year, or $35.3 per hour.

IT Support Specialist

TJ McCartney

Nashua, NH • On-site

Full-time

Re-posted 7 days ago

Job description

Salary:

Role & Responsibilities

  • Install, configure, and maintain company devices and related hardware and software to ensure usability
  • Maintain knowledge of computer and/or network security systems, applications, procedures, and techniques.
  • Identify and resolve computer system malfunctions and operations problems.
  • Identify and communicate opportunities for improvement.
  • Oversee and contribute to the maintenance, configuration, and reliable operation of computer hardware, operating systems, network servers, virtualization and supporting network and storage infrastructure.
  • Oversee vendor relationships and handle the procurement of computer hardware, software and accessories.
  • Manage IT Asset inventory from procurement to retirement
  • Primary liaison with HR for onboarding and offboarding employees
  • New hires maintain visibility to all incoming new hires and ensure delivery of technology prior to start date
  • Terminations - PC wipe, data recovery/preservation and redistribution
  • Jobsite setup (laptops, iPads, Printers); installing networking routers for mobilization
  • Remote assistance: Provide technical support via phone, email or Teams
  • Answering user queries, providing technical guidance, and assist with technology operations
  • Serving as the first point of contact for IT support within the organization.
  • Diagnosing and troubleshooting hardware and software issues.
  • Repairing or replacing damaged hardware.
  • Installing and upgrading anti-virus software to ensure security at the user level.
  • Performing tests and evaluations of new software and hardware.
  • Establishing good relationships with all departments and colleagues.
  • Managing technical documentation.
  • Proficiency with MS Office & Teams
  • Occasional travel to jobsites

Preferred Qualifications

  • At least five years of IT Service Coordinator or Desktop Support or similar roles, A+, N+, MCP, MCSA, ITIL certification is not required but preferred.
  • Skilled IT workplace support: hardware & software support & troubleshooting (Windows OS), printer support & maintenance, computer Infrastructure and networking, Microsoft Office 365, Android & IOS support. Basic networking knowledge
  • Bachelors or Associates Degree in Information Technology, Computer Science or related field
  • Communication and collaboration proficiency, flexibility, strong technology capacity, initiative, attention to detail, organizational skills, time management skills
  • Ability to work under pressure and handle multiple problems simultaneously
  • Continually drives for results, strives for improvement, creates trust with character and action, teams up successfully, solves complex problems and builds other people.