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Desktop Support Manager Jobs in Butler, PA (NOW HIRING)

Kwik Fill

Assistant Manager

Prospect, PA · On-site

$1.1K/wk

Along with the District Manager and the Retail Training Department will provide support in training ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...

ARMADA

Analyst End User PC

Wexford, PA

$19.50 - $26.50/hr

Provide all levels of support on end user devices and products * Manage/deploy/update workstations ... desktop/hardware support * The position will be primarily in the Pittsburgh, PA area * Moderate ...

ARMADA

Analyst End User PC

Wexford, PA · On-site

$19.50 - $26.50/hr

Provide all levels of support on end user devices and products * Manage/deploy/update workstations ... desktop/hardware support * The position will be primarily in the Pittsburgh, PA area * Moderate ...

U.S. Navy

IT Support Specialist

Tarentum, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Gibsonia, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Wexford, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Saxonburg, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Butler, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Evans City, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Ellwood City, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Kittanning, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Bairdford, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Prospect, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Koppel, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

U.S. Navy

IT Support Specialist

Ford City, PA

What to Expect High tempo, mission critical work supporting around the clock operations and watch floors; mix of help desk and user support, network and systems administration, incident response, and ...

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Showing results 21-40

All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Butler, PA

Desktop Support Manager information

See Butler, PA salary details

$13

$32

$54

How much do desktop support manager jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for desktop support manager in Butler, PA is $32.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $43.37 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered an entry-level role in IT, suitable for individuals with basic technical skills and knowledge of operating systems, hardware, and troubleshooting. It provides foundational experience in customer service, problem-solving, and technical tools, which can lead to more advanced IT positions. Certifications like CompTIA A+ can enhance job prospects for entry-level candidates.
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For Desktop Support Manager jobs in Butler, PA, the most frequently searched job titles are:

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Cities near Butler, PA with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Butler, PA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $67,829 per year, or $32.6 per hour.

Assistant Manager

Kwik Fill

Prospect, PA • On-site

$1.1K/wk

Full-time

Posted 6 days ago

Kwik Fill rating

4.3

Company rating: 4.3 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

39th of 47 rated convenience stores

Job description

Pay Rates: Minimum Pay: $12.65 and Max Pay: $14.65 .
1120 New Castle Rd., PROSPECT, Pennsylvania #la-zipcode
Company Conformance Statements
In the performance of their respective tasks and duties, all employees are expected to conform to the following:
  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with other employees, customers, contractors, and suppliers.
  • Work effectively as a team contributor on all assignments.
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Position Purpose
The Assistant Store Manager shares responsibility for the store's operations with the Store Manager. Along with the District Manager and the Retail Training Department will provide support in training, including but not limited to, ensuring compliance with company policies and procedures, paperwork being completed as required, training for all associates being monitored, and state and federal training being taken and being followed.
Position Description - Essential Functions, Duties, and Responsibilities
  • Manage daily activities of employees to improve sales performance.
  • Assist in the training and motivation of all store personnel.
  • Offer appropriate customer service.
  • Greet all customers with a smile and hello.
  • Suggest merchandise purchases to all customers.
  • Learn and operate the cash register and additional required equipment with accuracy.
  • Price, stock, and face merchandise. Stocking merchandise includes gondolas, shelving, counters, walk-in coolers, upright coolers, and backroom storage areas.
  • Manage product storage, maintenance, and rotation activities to avoid any damage or spoilage. At times this may entail lifting a weight of 50lbs or more to accomplish certain stocking requirements.
  • Maintain the store in accordance with maintenance policies and conform to any required Health Department rules and regulations. To accomplish this, these tasks may include but are not limited to, replacing gas nozzles and hoses, changing pump filters, sweeping parking lots, picking up trash on the store property, emptying trash cans, keeping store shelves clean and stocked and fronted, and cleaning restrooms and floors.
  • Following and enforcing all security and safety policies and procedures.
  • Account for all shift and daily transactions.
  • Always present a neat and clean appearance.
  • Wears and enforces any required dress code.
  • Perform other duties that may be assigned by the Store Manager or District Manager.
  • Required to work at least two (2) nights per week and three (3) weekends per month.

The Assistant Manager is held responsible for all cash and inventories during the absence of the Store Manager. All overages and shortages are to be reported to the Store Manager immediately.
Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions of this position.
Required Qualifications
  • Valid Driver's License
  • Dependable, independent transportation that does not rely on a third party.
  • A working phone number through which the Store Management and Staff can contact you.

Competencies/Skills
  • Ability to multi-task
  • Organizational and communication skills

Work Environment
  • While performing the duties of this job, works in a typical retail convenience store setting.

Physical Demands
  • Incumbents must be able to lift up to fifty pounds.
  • Bending and twisting
  • Standing, walking, or sitting for prolonged periods

Programs/Equipment Used
  • POS/cash register experience helpful
  • Adding machine
  • General office equipment
  • Desktop Computers/Laptop Computer and Tablets

Required Education and Experience
  • High School diploma or GED equivalent.
  • Prior convenience store experience is helpful but not required.

Internal
INDKFM

What Kwik Fill employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Kwik-Fill

Sourced by ZipRecruiter

Kwik-Fill is an established player in the petroleum industry based in Warren, PA, US. The company operates a network of gasoline and diesel fuel stations that provide automotive services to a large client base predominantly in the North-Eastern states of the US. The foundations of Kwik-Fill were laid in the year 1960 and the organization has since then made several leaps in the realm of petroleum product retailing with a pledge to offering quality products and sound customer service. Kwik-Fill's mission is rooted in the concept of continually improving their services to meet the changing needs of customers, while maintaining a commitment to the communities they serve. Over the years, Kwik-Fill has established itself as a trusted fuel source and has made notable contributions to local economies through its robust presence.

Industry

Gasoline stations and food services and drinking places

Company size

51 - 200 Employees

Headquarters location

Warren, PA, US

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