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Desktop Support Manager Jobs in Butler, PA (NOW HIRING)

Star Source Consulting

Desktop Support

Butler, PA

$18.25 - $23.25/hr

Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience supporting Microsoft Office * Previous experience upgrading desktops from Win7 to Win10 in a corporate ...

Star Source Consulting

Desktop Support

Butler, PA · On-site

$18.25 - $23.25/hr

Previous Desktop Support experience * Experience in break/fix and re-imaging PCs * Experience supporting Microsoft Office * Previous experience upgrading desktops from Win7 to Win10 in a corporate ...

Pomeroy

Support II - Desktop

Grove City, PA · On-site

$17.75 - $22.50/hr

Interacts with office personnel on support related issues. * Responds to all Help Desk tickets within one business day and creates relevant documentation. * Distributes newly created documents to ...

Pomeroy

Support II - Desktop

Grove City, PA · On-site

$17.75 - $22.50/hr

Interacts with office personnel on support related issues. * Responds to all Help Desk tickets within one business day and creates relevant documentation. * Distributes newly created documents to ...

SOUTH COLLEGE

IT Support Technician

Cranberry Township, PA · On-site

$20.75 - $28.50/hr

Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone * Assist in maintaining hardware and software inventory for asset management. * Install and support AV ...

SOUTH COLLEGE

IT Support Technician

Cranberry Township, PA

$20.75 - $28.50/hr

Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone * Assist in maintaining hardware and software inventory for asset management. * Install and support AV ...

SOUTH COLLEGE

IT Support Technician

Cranberry Township, PA · On-site

$20.75 - $28.50/hr

Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone * Assist in maintaining hardware and software inventory for asset management. * Install and support AV ...

SOUTH COLLEGE

IT Support Technician

Cranberry Township, PA · On-site

$20.75 - $28.50/hr

Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone * Assist in maintaining hardware and software inventory for asset management. * Install and support AV ...

Kwik Fill

Assistant Manager

Grove City, PA

$1.9K/wk

Along with the District Manager and the Retail Training Department will provide support in training ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...

New

Kwik Fill

Assistant Manager

Grove City, PA · On-site

$1.9K/wk

Along with the District Manager and the Retail Training Department will provide support in training ... Desktop Computers/Laptop Computer and Tablets Required Education and Experience * High School ...

New

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Butler, PA

Desktop Support Manager information

See Butler, PA salary details

$13

$32

$54

How much do desktop support manager jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for desktop support manager in Butler, PA is $32.61, according to ZipRecruiter salary data. Most workers in this role earn between $21.68 and $43.37 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Butler, PA? The most popular types of Desktop Support jobs in Butler, PA are:
What are popular job titles related to Desktop Support Manager jobs in Butler, PA? For Desktop Support Manager jobs in Butler, PA, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Butler, PA look for? The top searched job categories for Desktop Support Manager jobs in Butler, PA are:
What cities near Butler, PA are hiring for Desktop Support Manager jobs? Cities near Butler, PA with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Butler, PA as of July 2026, with employment types broken down into 70% Full Time, 16% Part Time, 1% Temporary, and 13% Contract. Highlights an 71% Physical, 2% Hybrid, and 27% Remote job distribution, with an average salary of $67,829 per year, or $32.6 per hour.

Desktop Support

Star Source Consulting

Butler, PA

$18.25 - $23.25/hr

Full-time

Posted 15 hours ago

Job description

Company Description

StarSource Consulting - we specialize in Information technology, providing superior resources to companies. We take pride in providing professional and ethical services to suit our client's needs. At StarSource Consulting we are a dynamic, high-growth, full service commerce and outsourcing solutions provider looking for the best to work in our fast paced, entrepreneurial team environment.

Job Description

Your Role with the Company:

  • Imaging PCs using Microsoft Office, Lotus Notes and other miscellaneous software installs
  • Break/fix PCs
  • Deploying PC, reclaiming old PC to be recycled or re-imaged if eligible
  • Interacting with users, troubleshooting issues, brief training of users, teamwork with a local desktop tech for 12-18 months. 
  • PCs will be located in offices and a steel mill environment.
Qualifications

Background Profile:

  • Previous Desktop Support experience
  • Experience in break/fix and re-imaging PCs
  • Experience supporting Microsoft Office
  • Previous experience upgrading desktops from Win7 to Win10 in a corporate environment.
  • This position requires lifting and moving equipment of approximately 30 lbs.
  • It also may require being available to work outside normal business hours (i.e. weekends, evenings or early morning).
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply