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Desktop Support Manager Jobs in Maine (NOW HIRING)

Artech Information System LLC

DESKSIDE SUPPORT

Falmouth, ME · On-site

$19.75 - $25.25/hr

Deskside Support Representative Distributed Client Services Location: FALMOUTH,ME Duration: 1 year (with possible extension) Win7/Win XP OS support Office 2003/2007/2010 support Deskside support ...

Perfect Cents Financial Services Inc

Be Seen First

Bookkeeper Account Manager

Ogunquit, ME · On-site

$24 - $27/hr

Remote with some client-facing support Responsibilities * Maintain and update client bookkeeping ... Proficiency in QuickBooks Online and Desktop, including class coding. * Experience with ADP and ...

Perfect Cents Financial Services Inc

Be Seen First

Bookkeeper Account Manager

Ogunquit, ME · On-site

$24 - $27/hr

Remote with some client-facing support Responsibilities * Maintain and update client bookkeeping ... Proficiency in QuickBooks Online and Desktop, including class coding. * Experience with ADP and ...

Mastronardi Produce

Site Engineer

Madison, ME · On-site

$65 - $95/hr

... desktop and mobile device setup, management, and maintenance * Systems - server and network setup ... After-hours support as required. A mobile phone will be provided. * Some travel may be required ...

New

NannyPod

State Area Manager - Maine

Portland, ME · On-site

$48K - $75K/yr

Laptop /Desktop Benefits NannyPod OffersExcellent Benefits * 250 Sharesperquarter in NannyPod USA ... Ongoing Support & Advice:Professional businessconsults to help you grow. We are here tohelp!

Mastronardi Produce Limited

Site Engineer

Madison, ME · On-site

... desktop and mobile device setup, management, and maintenance * Systems - server and network setup ... After-hours support as required. A mobile phone will be provided. * Some travel may be required ...

Sunset Grown

Site Engineer

Madison, ME · On-site

... desktop and mobile device setup, management, and maintenance * Systems - server and network setup ... After-hours support as required. A mobile phone will be provided. * Some travel may be required ...

Enlyte

Medical Field Case Manager

Cliff Island, ME · On-site

$86K - $95K/yr

We support their journey back to health and wellness through our industry-leading solutions and ... desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and ...

Enlyte

Medical Field Case Manager

Cliff Island, ME · On-site

$86K - $95K/yr

We support their journey back to health and wellness through our industry-leading solutions and ... desktop monitor, mileage and travel reimbursement, Employee Assistance and Referral Program, and ...

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Desktop Support Manager information

See Maine salary details

$14

$35

$58

How much do desktop support manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for desktop support manager in Maine is $35.02, according to ZipRecruiter salary data. Most workers in this role earn between $23.27 and $46.54 per hour, depending on experience, location, and employer.

What does a desktop support manager do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What does a desktop support manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.

What are the key skills and qualifications needed to thrive as a desktop support manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What are some typical challenges faced by a desktop support manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical communication. It typically requires basic knowledge of operating systems, networking, and common tools, and can serve as a stepping stone to more advanced IT positions.
More about Desktop Support Manager jobs

What are the most commonly searched types of Desktop Support jobs in Maine?

The most popular types of Desktop Support jobs in Maine are:

What are popular job titles related to Desktop Support Manager jobs in Maine?

For Desktop Support Manager jobs in Maine, the most frequently searched job titles are:

What job categories do people searching Desktop Support Manager jobs in Maine look for?

The top searched job categories for Desktop Support Manager jobs in Maine are:

What cities in Maine are hiring for Desktop Support Manager jobs?

Cities in Maine with the most Desktop Support Manager job openings:

Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, 3% Temporary, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $72,846 per year, or $35 per hour.

DESKSIDE SUPPORT

Artech Information System LLC

Falmouth, ME • On-site

$19.75 - $25.25/hr

Full-time

Re-posted 23 days ago

Job description

Company Description

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Description

Job Title: Deskside Support Representative Distributed Client Services
Location: FALMOUTH,ME

Duration: 1 year (with possible extension)

Job Description:

Win7/Win XP OS support

Office 2003/2007/2010 support

Deskside support skills, must be able to troubleshoot complex issues.

Qualifications

SHARE YOUR RESUME 

Additional Information

For more information, Please contact

Shubham

97295-4595

Artech logo

About Artech

Sourced by ZipRecruiter

Artech is a leading IT staffing and consulting company based in Morristown, NJ, US. Since its foundation in 1992, Artech has mastered in complementing human expertise with technology and business acumen to produce world-class staffing solutions. The company caters to diverse industry sectors, including financial services, healthcare, telecommunication, energy and utilities, supply chain, and retail. It provides IT consulting, project management, professional and staff augmentation, and managed staffing services. Artech's mission is to provide exceptional IT staffing services to its clients by comprehending their business needs and then crafting a customized staffing strategy. Its notable achievement includes being recognized as one of the largest IT staffing companies in the U.S, according to Staffing Industry Analysts (SIA).

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Morristown, NJ, US

Year founded

1992

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