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Desktop Support Manager Jobs in Colorado (NOW HIRING)

Voluble Systems LLC

Desktop Support Technician

Denver, CO

$20.75 - $26.50/hr

Asset Management: Maintaining accurate information within OIT s asset management systems or all ... Office move support * Peripheral support: Monitors, docks, printers, headsets,etc. * Onboarding and ...

360 IT Professionals

Desktop Support

Denver, CO · On-site

Provides support to end users on a variety of issues. * Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support.

TEKsystems

Desktop Support Analyst

Boulder, CO · On-site

$30 - $37/hr

Description The Desktop Support Analyst will be responsible for escalated incidents, requests from ... Manager • Proactively create corrective and mitigating steps to reduce future incidents and ...

Talentiqo

Desktop Support Technician

Englewood, CO · On-site

$20 - $25.50/hr

Job Summary (List Format): - Provide computer, hardware, and software support to employees. - Install, troubleshoot, service, and repair desktop and laptop computers. - Install, configure, and ...

TEKsystems

Desktop Support Analyst

Boulder, CO · On-site

$24.50 - $33/hr

Description The Desktop Support Analyst will be responsible for escalated incidents, requests from ... Manager • Proactively create corrective and mitigating steps to reduce future incidents and ...

ACI Infotech

L2 Desktop Support Engineer

Denver, CO · On-site

L2 Desktop Support Engineer Duration: FULL TIME ( WITH CLIENT) Location: Denver, CO Mode: 100% On ... staff and asset management inventory in relation to provisioning, labeling, deploying, and ...

Quantix

Desktop Technician (Deployment)

Lakewood, CO · On-site

$20.25 - $25.75/hr

Required Skills: 1) Windows-based desktop support. 2) Microsoft Deployment Toolkit (MDT). 3) Desktop imaging. Desired Skills: 1) System Center Configuration Manager (SCCM). 2) Windows Deployment ...

Frontier Academy

IT Desktop Support Specialist

Greeley, CO · On-site

$57K - $84K/yr

Strong organizational, time management, and prioritization skills * Strong desire to learn new ... The Desktop Support Specialist will provide friendly, customer-service-oriented IT support to staff ...

Quantix

Desktop Technician

Denver, CO

$20.75 - $26.50/hr

This position will participate on a two person team responsible for supporting desktop systems, including applications, hardware, mobile devices and peripherals. This position will be setting up user ...

Quantix

Desktop Technician

Denver, CO · On-site

$20.75 - $26.50/hr

This position will participate on a five person team responsible for supporting desktop systems, including applications, hardware, mobile devices and peripherals. This position will be setting up ...

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All JobsDesktop Support JobsDesktop Support Manager JobsDesktop Support Manager Jobs in Colorado

Desktop Support Manager information

See Colorado salary details

$15

$38

$63

How much do desktop support manager jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for desktop support manager in Colorado is $38.04, according to ZipRecruiter salary data. Most workers in this role earn between $25.29 and $50.58 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Manager vs Help Desk Supervisor?

AspectDesktop Support ManagerHelp Desk Supervisor
CertificationsCompTIA A+, Network+, ITILCompTIA A+, HDI-Support Center Analyst
Work EnvironmentOversees desktop support teams, manages hardware/software issues, strategic planningSupervises help desk staff, handles user tickets, ensures customer service quality
Industry UsageIT departments across various industries, corporate environmentsIT support centers, customer service teams in tech companies

The Desktop Support Manager focuses on managing desktop support teams, strategic planning, and overseeing hardware and software issues. In contrast, the Help Desk Supervisor primarily supervises help desk staff, manages user tickets, and ensures customer service quality. Both roles require similar certifications and are vital in IT support environments, but their scope and responsibilities differ.

What are some typical challenges faced by a Desktop Support Manager and how can they be addressed?

Desktop Support Managers often face challenges such as balancing urgent technical issues with long-term projects, managing a diverse team with varying skill levels, and ensuring high levels of end-user satisfaction. Proactively prioritizing tasks, offering ongoing training, and establishing clear communication channels can help address these challenges. Additionally, building strong relationships with other IT departments and maintaining a customer-focused approach are key to overcoming obstacles and ensuring smooth daily operations.

What Does a Desktop Support Manager Do?

Desktop support managers oversee the operations of the technical support staff in a company dedicated to helping customers resolve issues with their desktop computers. As a desktop support manager, your job duties include administrative tasks such as scheduling staff, supervising and evaluating employees, and using management computer software. The qualifications for a career as a desktop support manager include a bachelor’s degree in information systems technology and management experience. You need excellent technical skills and strong leadership skills to succeed in desktop support manager jobs.

What are the key skills and qualifications needed to thrive as a Desktop Support Manager, and why are they important?

To thrive as a Desktop Support Manager, you need strong technical knowledge of hardware, software, troubleshooting, and a background in IT, often supported by a degree in computer science or related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+, Microsoft Certified Solutions Expert (MCSE), or ITIL is highly valued. Leadership, communication, and problem-solving skills help in managing teams and delivering excellent user support. These abilities ensure efficient IT operations, maximize team performance, and enhance end-user satisfaction within the organization.

What does a Desktop Support Manager do?

A Desktop Support Manager oversees the team responsible for providing technical support to end users in an organization, primarily focusing on desktop computers, laptops, and related hardware and software. They manage support staff, coordinate troubleshooting efforts, and implement best practices to ensure efficient problem resolution. Additionally, Desktop Support Managers develop support policies, handle escalated technical issues, and may assist in planning IT infrastructure upgrades or deployments to meet organizational needs.
More about Desktop Support Manager jobs
What are the most commonly searched types of Desktop Support jobs in Colorado? The most popular types of Desktop Support jobs in Colorado are:
What are popular job titles related to Desktop Support Manager jobs in Colorado? For Desktop Support Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Desktop Support Manager jobs in Colorado look for? The top searched job categories for Desktop Support Manager jobs in Colorado are:
What cities in Colorado are hiring for Desktop Support Manager jobs? Cities in Colorado with the most Desktop Support Manager job openings:
Desktop Support Manager jobs near you
Infographic showing various Desktop Support Manager job openings in Colorado as of June 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $79,115 per year, or $38 per hour.
Senior Desktop Support Engineer

Senior Desktop Support Engineer

Continuserve

Englewood, CO • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

ContinuServe is a tech-enabled outsourcing firm that partners with clients to provide finance, accounting, human resources, and technology services. We have deep category knowledge and deliver personalized service to help businesses impact their bottom line. We provide strategies that streamline and strengthen operations in today’s fast-paced environment.
We Are Built for the Pace of Possibility.
Our MSP team specializes in providing IT services, IT support on-premise or remote, COLO support, IT consulting, and cloud hosting solutions. Our team is comprised of experts in infrastructure, applications, business processing, and project management. Our clients include high-tech start-ups, small to mid-sized companies, large enterprises, and local branches of well-known global titans.
Purpose of the Job:
The Senior Desktop Support Engineer will be responsible for delivering day-to-day desktop support on-site at a client location five days per week, with additional support provided via remote access as needed. This role supports the client’s operational and technology needs and provides exposure to enterprise-level systems and solutions.
Responsibilities:
 
  • Provide day-to-day support of desktop, laptops, printers, networks, and servers.
  • Support the client’s IT infrastructure both remotely and on-site.
  • Work with vendors to resolve technical problems with desktop computing equipment and software.
  • Work closely with Managers, Service Coordinators, and other Engineers to meet service-level commitments and provide world-class customer service.
  • Troubleshoot and resolve network and system issues, on-premise or remote.
  • Positively and professionally represent the face of the company within the client environment.
  • Other duties as required.

Qualifications (Knowledge, Skills, and Abilities):
 
  • 5+ years’ experience supporting and troubleshooting Windows-based networks and endpoint devices.
  • 3+ years’ experience programming and troubleshooting firewalls and switches, including Meraki and Ubiquiti.
  • Experience installing Windows software, patches, and updates, as well as third-party applications and desktop encryption.
  • Experience managing and administering telecommunications systems is required.
  • Demonstrated ability to manage multiple projects, deadlines, and priorities in a dynamic work environment.
  • Experience supporting enterprise-level, server-based applications in a service desk or call center capacity is required.
  • Advanced proficiency with the Microsoft Windows Server family, including but not limited to Active Directory, Group Policy administration, Intune, and IIS, is required.
  • Familiarity with macOS and related Apple devices.
  • Self-motivated and able to work with limited supervision.
  • Strong verbal and written communication skills.
  • Positive attitude with strong customer service skills.
  • Ability to work on-site at a client location five days per week.
  • Desire to learn and support the latest technologies.

Experience:
  • 5+ years’ experience working in information technology is required.
  • A.A. degree or equivalent experience in information systems or a related field preferred.
  • Microsoft certification(s) a definite plus.

Job Type: Full-time
Pay:  $65,000-$80,000, commensurate with experience.
Benefits: Comprehensive benefits package including paid time off, paid holidays, 401(k), and health insurance coverage, including medical, dental, vision, and life insurance.
Physical Demands
This position requires daily use of fingers, talking, sitting, listening, and vision.  Equipment used includes, but is not limited to: computers and keyboards, calculators, writing utensils, paper, and telephones.  On a frequent basis, employee must be able to lift up to 40 pounds. 
Working Conditions & Environment
The employee must be able to work on-site and attend client meetings and conferences, which may occur outside of standard work hours. Occasional travel to other ContinuServe locations or for company meetings with global teams may be required.
ContinuServe is an Equal Opportunity Employer committed to a culturally diverse workforce. We are committed to providing an inclusive environment based on mutual respect for all candidates and team members. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, height, weight, marital status, gender identity expression, disability status, protected veteran, or other legally protected status by state or federal law.
 

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