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Desktop Support Engineer Jobs in Minneapolis, MN

Neurealm, Inc.

Desktop Support

Fridley, MN · On-site

The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while ...

Infojini Inc

Desktop Support

Saint Paul, MN

$20.50 - $26/hr

Required Skills: * 3 years of experience providing direct PC support to end users. * 3 years of experience imaging and configuring desktop, laptop and mobile devices. * 3 years of experience ...

Avtech solution

Desktop Support

Bloomington, MN · On-site

$20.25 - $25.75/hr

Desktop Support Location : Bloomington, MN Duration : 6 Months+ 1. Build Laptop / desktop computers, peripherals and configure network connections 2. Install, Configure and test the Operating Systems ...

Avtech solution

Desktop Support

Bloomington, MN

$20.25 - $25.75/hr

Position: Desktop Support Location: Bloomington, MN Duration: 3months/CTH. Handle all tickets assigned through Service Now Ticketing tool Provide complete L2 level desktop related Hands & Feet ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

DESKTOP Support Representative Job ID: # Fast Path [19084] Location: Eagan,Mn- 55123 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

DESKTOP Support Representative Job ID: # S2LF3H Location: Eagan,Mn- 55123 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem ...

Artech Information System LLC

desktop support

Eagan, MN

$20.75 - $26.25/hr

DESKTOP Support Representative Location: Eagan,Mn- 55123 Duration: : 1 year (with possible extension) Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure ...

Artius Solutions

Desktop Support Technician

Saint Paul, MN · On-site

$20.50 - $26/hr

Required Skills & Experience * 5+ years of enterprise-level desktop engineering and technical support experience. * Proven experience with imaging, deployments, and break/fix support in enterprise ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 + Months (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Artech Information System LLC

desktop support

Eagan, MN · On-site

$20.75 - $26.25/hr

Desktop Support Representative Distributed Client Services Location: Eagan, MN Duration: 12 + Months (with possible extension) Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE ...

Revel Staffing

Desktop Support Technician

Minneapolis, MN · On-site

$78K - $108K/hr

Desktop Support Technician A healthcare organization is seeking a full-time Desktop Support Technician to support and maintain computer systems, desktops, software, hardware, and peripheral equipment.

Apex Systems

Desktop Support

Saint Paul, MN · On-site

$20.50 - $26/hr

Job#: 3045812 Desktop Support Location: St. Paul, Minnesota (Onsite) Role Overview This position provides in-person, walk-up technical support to associates. The role delivers frontline IT support ...

CYNET SYSTEMS

Desktop Support Technician

Minneapolis, MN · On-site

$20 - $25/hr

Provide on-site technical support and troubleshooting for end-user desktop and software issues ... We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$23 - $25/hr

This position is cross trained in many areas in order to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including ...

TEKsystems

Desktop Support Analyst

Minneapolis, MN

$23 - $25/hr

This position is cross trained in many areas in order to provide optimal support and resolution to fulfill internal customer's desktop, telecom & network infrastructure field support needs including ...

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Desktop Support Engineer information

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How much do desktop support engineer jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for desktop support engineer in Minneapolis, MN is $28.18, according to ZipRecruiter salary data. Most workers in this role earn between $21.59 and $32.12 per hour, depending on experience, location, and employer.

What is a desktop support engineer?

Desktop Support Engineers are IT professionals responsible for providing technical support to end-users within an organization. They troubleshoot hardware and software issues on desktop computers, laptops, and related devices, ensuring that systems function smoothly and efficiently. Their duties often include installing and configuring software, resolving network connectivity problems, and assisting users with IT-related queries. They play a crucial role in maintaining productivity by ensuring minimal downtime for users and often act as the first point of contact for technical assistance.

What does a desktop support engineer do?

A desktop support engineer manages the computers and laptops for an organization. As a desktop support engineer, you may work as a member of the IT team for a business or as an employee of a technical support company, servicing multiple clients. Common job duties involve troubleshooting technology issues, maintaining equipment and software, and training new users at the company. Many desktop support engineers also help handle computer system security issues and fix problems with network servers. In addition to computer skills, the position requires a flexible schedule, the willingness to work long hours, and the ability to take on several different roles as needed.

What are the key skills and qualifications needed to thrive as a desktop support engineer, and why are they important?

To thrive as a Desktop Support Engineer, you need a strong understanding of computer hardware, operating systems, and troubleshooting methodologies, often backed by a degree in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are typically required. Excellent communication, patience, and problem-solving skills help you efficiently assist users and handle stressful situations. These abilities are crucial for minimizing downtime, maintaining productivity, and ensuring a positive user experience in any organization.

What are some common challenges faced by desktop support engineers, and how can they be addressed?

Desktop Support Engineers often encounter challenges such as managing a high volume of support tickets, troubleshooting diverse hardware and software issues, and communicating complex technical information to non-technical users. To address these challenges, it’s important to develop strong organizational skills, stay up-to-date with the latest technology, and practice clear, patient communication. Building good relationships with end users and collaborating effectively with IT team members also helps streamline problem resolution and improve user satisfaction.

What is the difference between Desktop Support Engineer vs Network Support Technician?

AspectDesktop Support EngineerNetwork Support Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, helpdesk, on-siteData centers, network rooms, on-site
Primary ResponsibilitiesTroubleshoot desktops, software, hardware issuesMaintain and troubleshoot network infrastructure
Industry UsageIT support, corporate, educationIT infrastructure, telecom, enterprise networks

While both roles support IT environments, a Desktop Support Engineer primarily handles end-user hardware and software issues, whereas a Network Support Technician focuses on maintaining and troubleshooting network systems. Both roles often require similar certifications and work in related environments, but their core responsibilities differ significantly.

More about Desktop Support Engineer jobs

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For Desktop Support Engineer jobs in Minneapolis, MN, the most frequently searched job titles are:

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The top searched job categories for Desktop Support Engineer jobs in Minneapolis, MN are:

Desktop Support Engineer jobs near you
Infographic showing various Desktop Support Engineer job openings in Minneapolis, MN as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $58,619 per year, or $28.2 per hour.

Desktop Support

Fridley, MN • On-site

Neurealm, Inc.
See more jobs at Neurealm, Inc.external

Other

Posted 19 days ago

Job description

Location: 42 Northern Stacks Drive. Fridley, MN 55421
Duration: 6+ months
Role Summary
The Onsite IT Support Engineer is responsible for providing day-to-day operational IT support at the customer location. The engineer will ensure the smooth functioning of end-user systems, respond to incidents and service requests, coordinate with remote support teams, and maintain high service availability while delivering exceptional customer service.
Skills
  • 5+ years of experience in onsite IT support or desktop support.
  • Provide onsite support for desktops, laptops, workstations, printers, scanners, and peripheral devices.
  • Experience in NinjaOne and Intune troubleshooting
  • Support Active Directory user management.
  • Install, configure, and troubleshoot Windows operating systems and standard business applications.
  • Support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint.
  • Escalate complex issues to Level 2/Level 3 support teams and coordinate resolution.

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