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Desktop Support Coordinator Jobs in Reston, VA (NOW HIRING)

Desktop Support Technician I - Mid

Washington, DC · On-site

$23 - $29.25/hr

... while coordinating with Tier II and Tier III teams to ensure timely resolution. * Review and ... Tier I Support Desktop Technicians to join our team supporting our Customer in Washington, D.C.

... while coordinating with Tier II and Tier III teams to ensure timely resolution. * Review and ... Tier I Support Desktop Technicians to join our team supporting our Customer in Washington, D.C.

Desktop Support Technician I - Mid

Washington, DC · On-site

$23 - $29.25/hr

... while coordinating with Tier II and Tier III teams to ensure timely resolution. * Review and ... Tier I Support Desktop Technicians to join our team supporting our Customer in Washington, D.C.

Desktop Support Technician I - Mid

Washington, DC · On-site

$23 - $29.25/hr

Overview We are seeking highly motivated and experienced Mid- Tier I Support Desktop Technicians to ... while coordinating with Tier II and Tier III teams to ensure timely resolution. * Review and ...

Showing results 21-40

Desktop Support Coordinator information

See Reston, VA salary details

$12

$23

$37

How much do desktop support coordinator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for desktop support coordinator in Reston, VA is $23.81, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.78 per hour, depending on experience, location, and employer.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it requires basic technical skills, such as troubleshooting hardware and software issues, and provides opportunities to learn about IT systems. It typically involves working with common tools like remote support software and may lead to more advanced IT roles with experience and certifications like CompTIA A+ or Network+.

What is the difference between Desktop Support Coordinator vs Desktop Support Specialist?

AspectDesktop Support CoordinatorDesktop Support Specialist
CertificationsCompTIA A+, HDI Support Center AnalystCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
Work EnvironmentOffice settings, coordinating support tasksHelp desk, troubleshooting user issues
Employer UsageIT departments, corporate environmentsIT support teams, service desks
Common Search IntentCoordination, management of support tasksTechnical troubleshooting, user support

The Desktop Support Coordinator primarily manages and coordinates support activities within IT teams, focusing on organization and communication. In contrast, the Desktop Support Specialist directly troubleshoots and resolves technical issues faced by end-users. Both roles require similar certifications and are integral to IT support operations, but their focus areas differ—one on coordination, the other on technical support.

Do I need a degree for desktop support coordinator?

A degree is not always required to become a desktop support coordinator, but many employers prefer candidates with a high school diploma or equivalent, along with relevant technical certifications such as CompTIA A+. Practical experience with troubleshooting, hardware, and software support is often more important than formal education for this role.

What are some common challenges a desktop support coordinator faces when managing multiple support requests simultaneously?

A Desktop Support Coordinator often manages multiple support tickets at once, which can be challenging when prioritizing urgent issues while ensuring all users receive timely assistance. Balancing immediate technical problems with scheduled maintenance tasks requires strong organizational and communication skills. Coordinators must also collaborate closely with IT teams and end users to resolve issues efficiently, sometimes under tight deadlines. Staying adaptable and maintaining clear documentation helps manage this fast-paced workload effectively.

What is a desktop support coordinator?

Desktop Support Coordinators are IT professionals who manage and oversee technical support for computer systems within an organization. They coordinate the response to user issues, assist with hardware and software troubleshooting, and ensure that all desktop computers and related equipment are functioning efficiently. Additionally, they often supervise a team of support technicians, maintain inventory of IT assets, and help implement new technologies or updates. Their role is crucial for maintaining smooth day-to-day operations and minimizing downtime caused by technical problems.

What are the key skills and qualifications needed to thrive as a desktop support coordinator?

To thrive as a Desktop Support Coordinator, you need a solid understanding of computer hardware, operating systems, troubleshooting techniques, and typically a degree in information technology or a related field. Familiarity with ticketing systems, remote desktop tools, Active Directory, and certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator are commonly required. Strong communication, patience, and organizational skills help you effectively assist users and manage multiple support requests. These skills ensure timely resolution of technical issues, minimize downtime, and maintain smooth IT operations across the organization.
What are the most commonly searched types of Desktop Support jobs in Reston, VA? The most popular types of Desktop Support jobs in Reston, VA are:
What cities near Reston, VA are hiring for Desktop Support Coordinator jobs? Cities near Reston, VA with the most Desktop Support Coordinator job openings:

Corporate / Program Support Coordinator

Sayres and Associates

Washington, DC • On-site

$40K - $65K/yr

Full-time

Posted 11 days ago


Job description

Sayres Defense is seeking a Corporate / Program Support Coordinator at our company headquarters in Washington, DC.

The position is in one of Washington DC's most exciting, growing, and developing areas, just outside the Washington Navy Yard, close to the Washington National's baseball park. The economic development of the site provides for a high quality of work/life balance with many vibrant restaurants and green spaces along the river.

This position is in office Monday through Friday 7:30 am to 4:00 pm and not eligible for teleworking. There may be occasions to extend working hours to support special projects.

Work Location: Sayres and Associates, LLC, 55 M Street, SE, Suite 200, Washington, DC 20003.

The Corporate / Program Support Coordinator will assist corporate entities (Security, Human Resources, Contracts, and Business Development) and Government Contract Support by providing support as needed.

The Corporate / Program Support Coordinator plays a crucial role in ensuring the smooth and efficient operation of our professional, scientific, and technical services environment. This position is responsible for providing comprehensive support, managing office communications, and coordinating various logistical aspects such as conference room and meeting support and front office physical security and visitor control. The successful candidate will support audio visual integration and conference room setups to enhance meeting productivity. This position will also provide support to the Human Resources team for interview scheduling, maintaining calendars, organizing meetings and preparing materials, and assisting with new hire orientation and documentation. Ultimately, this role contributes significantly to organizational efficiency by handling diverse support with precision and professionalism.

The successful candidate will contribute to the support of government contracts in areas including development of proposal requirements compliance matrix documents, creation of templates and formats of proposal documents (i.e., acronym lists, tables of contents/ figures/ graphics), and compiling data.

Minimum Qualifications:

  • Two or more years of experience in providing support to the government within a professional or technical services environment, including a demonstration of multi-tasking capabilities.
  • Proficiency in Microsoft Office Suite software applications including Word, Excel, Outlook and PowerPoint.
  • Familiarity with office practices, preferably in the government contracting industry.
  • Strong written and verbal communication skills with attention to punctuation and detail.
  • The ability and desire to learn program analyst functions in support of government contract programs is required.
  • Ability to obtain and maintain a SECRET DoD personnel security clearance.

Preferred Qualifications:

  • A bachelor's degree.
  • Experience with audio visual equipment setup and integration in conference settings.
  • Previous experience coordinating conference services and managing conference rooms.
  • Familiarity with Navy/Government officials and terminology.
  • Experience with SharePoint.
  • Desktop Publishing (Familiarity with Microsoft Visio, Microsoft Project, Adobe Acrobat, Adobe Illustrator and/or Adobe Design).
  • Certified as a Notary Public.

Responsibilities:

  • Manage and coordinate conference services and calendars including scheduling, room setup and breakdown, and audio-visual equipment integration to support meetings and events.
  • Prepare, update, and analyze administrative data as required by corporate or program personnel.
  • Provide general administrative assistance including answering phones, managing correspondence, and supporting team members with daily office operations including receptionist responsibilities.
  • Ensure all written communications are clear, professional, and adhere to proper punctuation and formatting standards.

Other Requirements:

  • Must be able to physically lift 25 lbs. to transport and store office supplies and paper products.
  • Will need to frequently move about inside and outside the office, with the ability to work in a fast-paced and multi-tasking environment to provide visitor access from the building's lobby reception area and to collect and distribute mail.
  • Perform other duties as assigned.
  • No long distance or local travel required.

Salary:

  • The salary for this position is likely $40,000 - $65,000. Salary ranges are not, however, a guarantee of compensation or salary; rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability, or veteran status.

At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations.

We offer a broad spectrum of technical, engineering, and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis.

Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad.

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