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Desktop Support Associate Jobs in Passaic, NJ (NOW HIRING)

Yochana

FSO Technical Support

Brooklyn, NY · On-site

Win10, Win7, etc.). • Capable of virtual desktop activities, such as capacity planning ... its associates. • Capable of mobile devices support such as: Persona management, application ...

Service Global, Inc

Desktop EUC L1

New York, NY · On-site

$22.25 - $28.25/hr

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Addison Group

Technology Support Analyst II

New York, NY · On-site

$62K - $68K/yr

Support the setup, configuration, and ongoing maintenance of end-user devices, including desktops ... Requirements: * High school diploma or equivalent is required, and an associate's degree or ...

CampusWorks, Inc.

Desktop Technician

Madison, NJ · On-site

$21 - $23/hr

Escalates unresolved incidents to Tier 3 support teams (system administrators, network engineers ... Associate's degree or bachelor's degree in computer science or a related field * 2-5 years of ...

CampusWorks, Inc.

Desktop Technician

Madison, NJ

$20.75 - $26.50/hr

Escalates unresolved incidents to Tier 3 support teams (system administrators, network engineers ... Associate's degree or bachelor's degree in computer science or a related field * 2-5 years of ...

CampusWorks, Inc.

Desktop Technician

Madison, NJ · On-site

$20.75 - $26.50/hr

Escalates unresolved incidents to Tier 3 support teams (system administrators, network engineers ... Associate's degree or bachelor's degree in computer science or a related field * 2-5 years of ...

Yochana

FSO Technical Support

Manhattan, NY · On-site

$41K - $51K/yr

Win10, Win7, etc.). • Capable of virtual desktop activities, such as capacity planning ... its associates. • Capable of mobile devices support such as: Persona management, application ...

Forbes

Temporary Helpdesk Engineer

Jersey City, NJ · On-site

$40 - $45/hr

Onsite and desktop support * Perform daily checks of conference room technology, including Zoom ... Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field ...

New

City of New York

Desktop Technician

Long Island City, NY · On-site

$22 - $27.75/hr

The Desktop Management team supports all workstations, printers, audio/visual equipment and ... COMPUTER ASSOC (OPERATIONS) - 13621 Qualifications 1. A certificate from an accredited technical ...

City of New York

Desktop Technician

Long Island City, NY · On-site

$60K - $70K/yr

... ASSOCIATE (OPERATIONS) CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The New ... The Desktop Management team supports all workstations, printers, audio/visual equipment and ...

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Showing results 21-40

All JobsDesktop Support Associate JobsDesktop Support Associate Jobs in Passaic, NJ

Desktop Support Associate information

See Passaic, NJ salary details

$16

$24

$32

How much do desktop support associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for desktop support associate in Passaic, NJ is $24.34, according to ZipRecruiter salary data. Most workers in this role earn between $21.92 and $25.62 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

How do I get into a desktop support associate?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with technical skills in operating systems, hardware, and software troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with tools like remote support software is often preferred. Entry-level roles may require basic customer service skills and the ability to work in a fast-paced environment.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

Is desktop support a good entry level job?

Desktop Support Associate is often considered a good entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for those starting their IT careers.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the most commonly searched types of Desktop Support jobs in Passaic, NJ?

The most popular types of Desktop Support jobs in Passaic, NJ are:

What cities near Passaic, NJ are hiring for Desktop Support Associate jobs?

Cities near Passaic, NJ with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Passaic, NJ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,629 per year, or $24.3 per hour.

Desktop Support Technician - Parsippany, NJ

Veteran Jobs - 2023 Mar 01 - Veterans Resources

Parsippany, NJ

$20.25 - $26/hr

Full-time

Posted 22 days ago

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. All positions are onsite, unless otherwise stated.
Job Description:
At CompucomStaffing, you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Our client is currently seeking a qualified Desktop Support Technician to join their team onsite in Parsippany, NJ and provide end-user support.
Duties and Responsibilities:

  • Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals
  • Documents, maintains, upgrades, or replaces hardware and software systems
  • Supports and maintains user account information including rights, security, and systems groups
  • Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
  • Resolves network connection issues, track network connections back to network switches
  • Escalates problems and issues to a higher level of support if unable to resolve
  • Represents the company in a professional and businesslike manner and communicates effectively with customers and associates
  • Interacts with customers, responding to routine technical questions or requests for information

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