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Desktop Support Associate Jobs in Oceanside, CA (NOW HIRING)

Premier Business Support

Cash Management Clerk

San Diego, CA · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Premier Business Support, and our affiliate companies, we have years of expertise in ... Process daily desktop deposits and incoming checks. * Preform daily and monthly bank account ...

Premier Business Support

Cash Management Clerk

San Diego, CA · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

At Premier Business Support, and our affiliate companies, we have years of expertise in ... Process daily desktop deposits and incoming checks. * Preform daily and monthly bank account ...

Acushnet Company

IT Site Administrator

Carlsbad, CA · On-site

... supporting desktop, server, and enterprise infrastructure environments • Proven project ... It has come to our attention that online scammers are impersonating Acushnet Company associates and ...

Cotality

Sr Associate, Client Operations

San Diego, CA · Hybrid

  • Medical

  • Life

  • Retirement

  • PTO

Lender Support: Provide technical assistance to lenders regarding credit report update requests and ... Agent Desktop Software Solutions - prior experience working with CISCO, Calabrio, Annual Pay Range ...

IPS Group Inc.

Associate Client Success Manager

San Diego, CA · Remote

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support customer meetings, account reviews, and engagement activities. Customer Engagement ... Ability to perform work on a desktop or laptop computer requiring manual dexterity to operate ...

IPS Group Inc.

Associate Client Success Manager

San Diego, CA · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support customer meetings, account reviews, and engagement activities. Customer Engagement ... Ability to perform work on a desktop or laptop computer requiring manual dexterity to operate ...

IPS Group

Associate Client Success Manager

San Diego, CA · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Support customer meetings, account reviews, and engagement activities. Customer Engagement ... Ability to perform work on a desktop or laptop computer requiring manual dexterity to operate ...

IPS Group

Technical Product Specialist

San Diego, CA

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technical Product Specialist serves as the highest level of technical support within the Client ... Associate's degree in information technology, Computer Science, Electronics, Engineering Technology ...

IPS Group Inc.

Technical Product Specialist

San Diego, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technical Product Specialist serves as the highest level of technical support within the Client ... Associates degree in information technology, Computer Science, Electronics, Engineering Technology ...

IPS Group Inc.

Technical Product Specialist

San Diego, CA · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technical Product Specialist serves as the highest level of technical support within the Client ... Associate's degree in information technology, Computer Science, Electronics, Engineering Technology ...

IPS Group

Technical Product Specialist

San Diego, CA · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Technical Product Specialist serves as the highest level of technical support within the Client ... Associate's degree in information technology, Computer Science, Electronics, Engineering Technology ...

Acushnetgolf

IT Site Administrator

Carlsbad, CA · On-site

$76K - $99K/yr

  • Retirement

  • PTO

Experience supporting desktop, server, and enterprise infrastructure environments * Proven project ... associates thrive both personally and professionally. From the start, you and your family ...

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Showing results 21-40

All JobsDesktop Support Associate JobsDesktop Support Associate Jobs in Oceanside, CA

Desktop Support Associate information

See Oceanside, CA salary details

$16

$24

$32

How much do desktop support associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for desktop support associate in Oceanside, CA is $24.32, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $25.62 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

How do I get into a desktop support associate?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with technical skills in operating systems, hardware, and software troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with tools like remote support software is often preferred. Entry-level roles may require basic customer service skills and the ability to work in a fast-paced environment.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

Is desktop support a good entry level job?

Desktop Support Associate is often considered a good entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for those starting their IT careers.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.
What are the most commonly searched types of Desktop Support jobs in Oceanside, CA? The most popular types of Desktop Support jobs in Oceanside, CA are:
What cities near Oceanside, CA are hiring for Desktop Support Associate jobs? Cities near Oceanside, CA with the most Desktop Support Associate job openings:
Infographic showing various Desktop Support Associate job openings in Oceanside, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 23% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,586 per year, or $24.3 per hour.

HELP DESK SUPPORT I

Anchor General Insurance Group

San Diego, CA • On-site

$20 - $22/hr

Full-time

Re-posted 10 days ago

Job description

SUMMARY

Help Desk Technician Level I will work on site, under general supervision of the IT Operations group and be responsible for providing technical assistance and support to clients with computer systems, hardware, or software issues. Will serve as the first point of contact for external customers and employees seeking technical assistance, and provide technical support in-person, via email, and/or phone.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Monitor and respond quickly and effectively to requests received through the ticket tracking system.

  • Respond to both internal and external customer queries by phone and email.

  • Triage and escalate tickets to the next level of support or correct resources.

  • Provide technical assistance and support for incoming concerns and issues related to systems, software, and hardware.

  • Ask educated questions and listen to customers to determine root cause of issues.

  • Work through the problem-solving process with customers, empowering them to do the same in the future.

  • Run diagnostic problems to help determine and resolve problems.

  • Report significant and recurring issues to the IT Operations team.

  • Clean up computers, monitors, and phone hardware.

  • Collect feedback to determine patterns and issues such that they can be resolved or FAQs can be provided to customer to ease in troubleshooting.

  • Document internal procedures.

  • Create step-by-step training material with screenshots and/or video content for clients.

  • Assists with system/data backup and recovery activities, maintaining of Active Directory, User account management functions, system troubleshooting, and application installation and configuration.

  • Assists with the installation, configuration, maintenance, and system administration of desktop systems.

  • Assists with employee desk moves and relocation.

  • Maintains up-to-date knowledge with current and emerging technologies.

  • Provide accurate estimates on time requirements.

  • Collaborates with a team of resources on multiple project schedules.

  • Assist and support the IT Operations group as needed.

  • Participate in on-call rotation.

  • Follow IT department guidelines and procedures.

  • Other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Associate's Degree in computer sciences or related field from a two-year college or technical school, or equivalent experience.

  • 1 - 2 years of IT experience, and have a good understanding of computer systems and software.

  • 1 - 2 years of customer support experience.

  • Excellent verbal and written communication skills in English to work with other members of the organization directly.

  • Ability to interact successfully with a variety of people including but not limited to: co-workers, supervisors, managers, internal customers, external customers, vendors and other insurance professionals.

  • Be detail-oriented and result-focused with total commitment to team success, excellence, and quality assurance.

  • Possess strong problem-solving skills, be self-directed, and be able to work both independently and in a team environment with general supervision.

  • Be self-motivated and able to work individually and in a collaborative team environment.

  • Must demonstrate sound financial judgement and discretion in handling PII information.

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