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Desktop Support Associate Jobs in Brandon, FL (NOW HIRING)

BlueGrace Logistics

IT Technician - Riverview, FL

Riverview, FL · On-site

$19.25 - $26.25/hr

... support of Active Directory/Entra for desktop users, devices, and services. Software Access ... Associate degree or higher in a related area with a minimum of 2 years of experience; or equivalent ...

Virtumarc

Service Desk Technician Level II

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • PTO

... support • Associate degree or equivalent professional experience preferred • CompTIA A+ or equivalent foundational certification preferred • Microsoft desktop or Microsoft 365 certification ...

Fresco y Más

Asociado de Servicio al Cliente

Tampa, FL · On-site

$13.25 - $18.25/hr

Customer Service Associate Fresco y Mas is committed to fostering a work environment where all ... Troubleshoot front-end equipment through the self-help icon on the computer desktop or by ...

DiMarco & Associates, CPAs

Administrative Specialist

Oldsmar, FL · On-site

$42K - $57K/yr

  • Medical

  • Dental

  • Retirement

www.taxartist.com | Oldsmar, FL 34677 Administrative Specialist DiMarco & Associates CPAs (D&A) is ... The most important characteristics of our admin team are a passion for helping and supporting ...

DAS Health

IT Procurement Technician

Tampa, FL · On-site

... desktops, and peripherals prior to deployment. • Support hardware deployments, refreshes, and ... Required : • High school diploma or equivalent required; associate's or bachelor's degree in ...

DAS Health

IT Procurement Technician

Tampa, FL · On-site

$39K - $44K/yr

  • Medical

  • Retirement

Perform bulk imaging of laptops and desktops to prepare devices for deployment. * Support hardware ... High school diploma or equivalent required; associate's or bachelor's degree in Information ...

DAS Health

IT Procurement Technician

Tampa, FL · On-site

  • Medical

  • Retirement

Perform bulk imaging of laptops and desktops to prepare devices for deployment. * Support hardware ... High school diploma or equivalent required; associate's or bachelor's degree in Information ...

Accenture

Citrix Engineer

Tampa, FL · Hybrid

$30.67 - $74.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support enterprise Citrix Virtual Apps & Desktops environments. Administer and manage Citrix DaaS ... Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have ...

New

Accenture

Citrix Engineer

Saint Petersburg, FL · On-site

$30.67 - $74.42/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support enterprise Citrix Virtual Apps & Desktops environments. Administer and manage Citrix DaaS ... Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have ...

Ardoor

Help Desk Specialist

Saint Petersburg, FL · On-site

Description: As a Help Desk Specialist at Ardoor HQ, you will be the first line of support for ... Education & Certifications: - Associate's degree in IT, Computer Science, or related field ...

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

Provide technical assistance and support related to computer systems, software, and hardware ... Desktop/Laptop: Antivirus, Basic Troubleshooting, Firmware Upgrades, Imaging Microsoft Stack:

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

Provide technical assistance and support related to computer systems, software, and hardware ... Desktop/Laptop: Antivirus, Basic Troubleshooting, Firmware Upgrades, Imaging Microsoft Stack:

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

Provide technical assistance and support related to computer systems, software, and hardware ... Desktop/Laptop: Antivirus, Basic Troubleshooting, Firmware Upgrades, Imaging Microsoft Stack:

chromalloy

Helpdesk Analyst

Tampa, FL · On-site

$19.25 - $26.50/hr

Provide technical assistance and support related to computer systems, software, and hardware ... Desktop/Laptop: Antivirus, Basic Troubleshooting, Firmware Upgrades, Imaging Microsoft Stack:

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

Provide technical assistance and support related to computer systems, software, and hardware ... Desktop/Laptop: Antivirus, Basic Troubleshooting, Firmware Upgrades, Imaging Microsoft Stack:

chromalloy

Helpdesk Analyst

Tampa, FL

$19.25 - $26.50/hr

Provide technical assistance and support related to computer systems, software, and hardware ... Desktop/Laptop: Antivirus, Basic Troubleshooting, Firmware Upgrades, Imaging Microsoft Stack:

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Showing results 41-60

All JobsDesktop Support Associate JobsDesktop Support Associate Jobs in Brandon, FL

Desktop Support Associate information

See Brandon, FL salary details

$13

$20

$27

How much do desktop support associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for desktop support associate in Brandon, FL is $20.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.37 and $21.49 per hour, depending on experience, location, and employer.

What is the difference between Desktop Support Associate vs Help Desk Technician?

AspectDesktop Support AssociateHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL
Work EnvironmentOn-site, in-office support for end-usersHelp desk, remote or on-site support for users
Employer & Industry UsageIT departments in various industries, corporate settingsIT support centers, corporate, and government agencies
Common Search & ComparisonYesYes

Both roles involve supporting end-users with hardware and software issues, often requiring similar certifications like CompTIA A+. The main difference lies in the work environment: Desktop Support Associates typically work on-site assisting users directly, while Help Desk Technicians may handle remote support or work in a help desk setting. Understanding these distinctions can help job seekers find the right role based on their skills and preferences.

What are the key skills and qualifications needed to thrive as a desktop support associate, and why are they important?

To thrive as a Desktop Support Associate, you need strong troubleshooting skills, a solid understanding of computer hardware and software, and typically a degree or certification in information technology or a related field. Familiarity with operating systems (like Windows and macOS), ticketing systems, remote desktop tools, and basic networking is essential. Excellent communication, patience, and customer service skills help you resolve user issues efficiently and foster positive interactions. These abilities are crucial for minimizing downtime, ensuring user productivity, and maintaining smooth IT operations.

How do I get into a desktop support associate?

To become a desktop support associate, candidates typically need a high school diploma or equivalent, along with technical skills in operating systems, hardware, and software troubleshooting. Relevant certifications such as CompTIA A+ can improve job prospects, and experience with tools like remote support software is often preferred. Entry-level roles may require basic customer service skills and the ability to work in a fast-paced environment.

What are some common challenges faced by desktop support associates, and how can they effectively address them?

Desktop Support Associates often encounter challenges such as managing multiple support requests simultaneously, troubleshooting unfamiliar technical issues, and balancing remote and in-person support. To address these, it's important to prioritize tasks based on urgency, utilize organizational knowledge bases, and develop strong communication skills to clearly explain solutions to non-technical users. Additionally, staying updated on the latest hardware and software trends helps associates resolve issues more efficiently and provide proactive support.

Is desktop support a good entry level job?

Desktop Support Associate is often considered a good entry-level role in IT, as it provides foundational experience in troubleshooting hardware and software issues, customer service, and technical problem-solving. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for those starting their IT careers.

What does a desktop support associate do?

A Desktop Support Associate is responsible for providing technical assistance and support related to computer systems, hardware, and software. They respond to user queries, troubleshoot issues, and help resolve problems with desktops, laptops, and peripherals. Their duties often include installing updates, configuring new devices, and maintaining IT documentation. They play a key role in ensuring that employees have reliable access to the technology they need to do their jobs efficiently.

What are the most commonly searched types of Desktop Support jobs in Brandon, FL?

The most popular types of Desktop Support jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Desktop Support Associate jobs?

Cities near Brandon, FL with the most Desktop Support Associate job openings:

Infographic showing various Desktop Support Associate job openings in Brandon, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $42,488 per year, or $20.4 per hour.

IT Technician - Riverview, FL

BlueGrace Logistics

Riverview, FL • On-site

$19.25 - $26.25/hr

Full-time

Re-posted 3 days ago

Job description

Job Summary

The IT Technician II is responsible for supporting the organization's computer systems, hardware, and software. Primary duties include resolving end-user technical issues, handling employee onboarding and offboarding support, and administering Microsoft 365 and related business applications. This role also supports software access provisioning, equipment management, and identity and access tasks across the BlueGrace environment.

Duties and Responsibilities:

Employee Onboarding & Offboarding

  • Onboarding: set up user accounts, grant access, assign permissions, issue equipment, and assist with workstation setup.
  • Offboarding: revoke access, remove licenses, collect equipment, and return items to inventory.
  • Support iCIMS-triggered onboarding workflows for phone extension setup and new hire provisioning tasks.

Microsoft 365 & Collaboration Support

  • Resolve a high volume of Microsoft 365 issues including distribution list requests, Trusted Partner Access configuration, mailbox issues, OneDrive problems, Teams configuration, authentication failures, and general Office application troubleshooting.
  • Assist with maintenance and support of Active Directory/Entra for desktop users, devices, and services.

Software Access & License Management

  • Process software access requests and manage application licensing (e.g., Gong, Adobe, Docusign)

Technical Support (User & Equipment)

  • Address employee issues submitted through the help desk; resolve technical problems spanning peripheral replacements, performance issues, browser problems, drive access, and connectivity.
  • Perform proactive maintenance based on monitoring alerts in the help desk system.
  • Manage equipment requests, hardware procurement, and equipment return coordination.
  • Document technical issues and solutions in the help desk ticketing system and IT knowledge base.

Email & Communication Support

  • Resolve email delivery issues, attachment problems, forwarding configuration, unblock sender requests, and phishing reports.

Identity & Access (Active Directory)

  • Handle login assistance, plugin issues, app assignments, password resets, and credential troubleshooting.
  • Manage Active Directory tasks including locked accounts and basic group membership.

Qualifications:

Knowledge & Experience

  • Knowledge of computer hardware, software, networking, Windows operating systems, and IT principles.
  • Working knowledge of Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive)
  • Foundational understanding of Microsoft 365 services, identity, and security concepts (e.g., Entra ID, MFA, Conditional Access) (preferred)

Education

  • Associate degree or higher in a related area with a minimum of 2 years of experience; or equivalent combination of education and technical experience.

Certifications

  • Relevant certifications preferred (e.g., CompTIA A+, MS-900).

Skills & Abilities

  • Problem-solving ability with attention to detail and proficiency in documentation.
  • Capable of explaining technical concepts to different audiences and collaborating in a team setting.
  • Able to exercise discretion, maintain confidentiality, and respond promptly when necessary.
Employment Type: FULL_TIME

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