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Remote Desktop Support Jobs in Brandon, FL (NOW HIRING)

About The Role As a Technical Support Associate, you'll be part of a growing team responsible for ... Prior success in a remote work environment. * Direct SaaS or startup experience. * Highly polished ...

REMOTE within the US Compensation: $80,000+ DOE and licensure Benefits: * Excellent work/life ... Proficient in QuickBooks Desktop and QuickBooks Online; familiarity with Xero and Thomson Reuters ...

Senior Cloud Engineer

Tampa, FL · On-site +1

$70K - $144K/yr

... supported and inspired bya collaborative community of colleagues around the world, and where you'll ... Location Remote based role with preference in Hub Office City. About The Job You're Considering ...

Support the Mission, Values and Vision of Paradigm, promoting positive public relation and ... Utilize appropriate desktop resources to perform the case management process. * Identify any ...

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Remote Desktop Support information

See Brandon, FL salary details

$8

$23

$39

How much do remote desktop support jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote desktop support in Brandon, FL is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $26.73 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote desktop support specialist?

To thrive as a Remote Desktop Support specialist, you need strong troubleshooting abilities, a solid understanding of computer hardware/software, networking fundamentals, and typically a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools (e.g., TeamViewer, Remote Desktop Protocol), ticketing systems, and knowledge base platforms is essential. Excellent communication, patience, and problem-solving skills help you effectively assist users and manage technical challenges remotely. These skills ensure timely and effective resolution of technical issues, leading to high user satisfaction and minimal business disruption.

What is remote desktop support?

Remote desktop support jobs involve assisting users with technical issues related to their computers and software, typically from a remote location. Professionals in this role use specialized tools to access users’ devices, diagnose problems, and resolve issues such as software errors, connectivity problems, or system updates. They often provide guidance over the phone, chat, or email, helping users navigate technical challenges without needing to be physically present. These roles are commonly found in IT departments, managed service providers, or helpdesk environments. Remote desktop support is essential for businesses with distributed teams or clients needing timely technical assistance.

What is the difference between Remote Desktop Support vs Help Desk Technician?

AspectRemote Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site, focused on remote troubleshootingHelp desk, on-site or remote, general user support
Industry UsageIT support, technical troubleshootingIT support, customer service
Common Search IntentRemote troubleshooting, remote support jobsHelp desk roles, customer support jobs

Remote Desktop Support specialists focus on resolving technical issues remotely by accessing users' computers directly, often requiring specific certifications like CompTIA A+ or Microsoft certifications. Help Desk Technicians provide broader user support, handling various technical problems via phone or remote access. While both roles involve troubleshooting and customer service, Remote Desktop Support is more specialized in remote technical resolution, whereas Help Desk Technicians handle a wider range of user issues.

What are some common challenges faced by remote desktop support professionals, and how can they be managed?

Remote Desktop Support professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing communication with non-technical users, and handling a high volume of support tickets. To manage these, effective use of remote access tools, clear and patient communication, and efficient ticket prioritization are essential. Additionally, staying updated with new software and security protocols helps in resolving issues more efficiently and maintaining user trust.
What are popular job titles related to Remote Desktop Support jobs in Brandon, FL? For Remote Desktop Support jobs in Brandon, FL, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support jobs in Brandon, FL look for? The top searched job categories for Remote Desktop Support jobs in Brandon, FL are:
What cities near Brandon, FL are hiring for Remote Desktop Support jobs? Cities near Brandon, FL with the most Remote Desktop Support job openings:
Infographic showing various Remote Desktop Support job openings in Brandon, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $48,791 per year, or $23.5 per hour.

Full-time, Contractor

Posted 6 days ago


Job description

Job Description Endpoint Engineer Location: Tampa, FL (1006 Bearss Ave) Duration: 6-Month Contract Employment: W2 Contract Schedule: Onsite Salary 105,000- 115,000 Overview We are seeking an experienced Endpoint Engineer to support a large enterprise Windows environment. This role is responsible for engineering, administering, and optimizing endpoint management solutions with a strong focus on Microsoft Endpoint Configuration Manager (MECM/SCCM), PowerShell automation, application packaging, software deployment, and endpoint security. The ideal candidate will have hands-on experience managing enterprise Windows endpoints, automating endpoint administration, maintaining SCCM client health, and partnering with Infrastructure and Cybersecurity teams to improve endpoint reliability, compliance, and operational efficiency.

Key Responsibilities Administer and support Microsoft Endpoint Configuration Manager (MECM/SCCM) in a large enterprise environment. Package, test, and deploy enterprise applications using SCCM application packages and task sequences. Create, maintain, and troubleshoot SCCM task sequences for operating system and application deployments.

Monitor SCCM client health and proactively remediate endpoint issues. Develop and maintain PowerShell scripts to automate software deployment, endpoint administration, and operational processes. Utilize Remote PowerShell for enterprise-scale endpoint administration and troubleshooting.

Partner with Cybersecurity teams to remediate vulnerabilities identified through Tenable, Microsoft Defender, or similar platforms. Troubleshoot deployment failures, client health issues, and endpoint performance problems. Collaborate with Desktop Support, Infrastructure, and End User Computing (EUC) teams to resolve complex endpoint issues.

Maintain technical documentation, deployment procedures, and operational standards. Participate in Windows operating system deployments, endpoint lifecycle management, and modernization initiatives. Required Qualifications 4+ years of experience supporting enterprise Windows endpoint environments.

Strong experience administering Microsoft Endpoint Configuration Manager (MECM/SCCM). Experience with enterprise application packaging and software deployment. Experience creating and supporting SCCM Task Sequences.

Strong PowerShell scripting experience, including Remote PowerShell. Experience troubleshooting SCCM client issues and performing client health remediation. Experience supporting Windows 10 and Windows 11.

Strong analytical, troubleshooting, and problem-solving skills. Excellent written and verbal communication skills. Preferred Qualifications Experience with vulnerability remediation using Tenable, Microsoft Defender, or similar platforms.

Experience with Microsoft Defender for Endpoint. Experience with Microsoft Intune. Experience with Windows Autopilot.

Knowledge of Azure Virtual Desktop (AVD). Experience with Digital Experience Monitoring (DEX) platforms such as Nexthink, ControlUp, or Lakeside SysTrack. Familiarity with Secure Enterprise Browsing solutions.

Experience supporting enterprise End User Computing (EUC) environments. Required Technologies Microsoft Endpoint Configuration Manager (MECM/SCCM) Application Packaging Software Deployment SCCM Task Sequences SCCM Client Health PowerShell Remote PowerShell Windows 10 / Windows 11 Endpoint Troubleshooting Preferred Technologies Microsoft Intune Microsoft Defender for Endpoint Tenable Azure Virtual Desktop (AVD) Windows Autopilot Nexthink ControlUp Lakeside SysTrack Digital Experience Monitoring (DEX) Secure Enterprise Browsers Ideal Candidate The ideal candidate is a hands-on Endpoint Engineer with deep experience supporting enterprise Windows environments through automation, software deployment, endpoint management, and PowerShell scripting. They are comfortable working in large-scale environments, partnering across Infrastructure, Security, and Desktop Engineering teams to deliver secure, reliable, and efficient endpoint services.