ZipRecruiter

Log In

1

Desktop Manager Jobs in Victorville, CA (NOW HIRING)

Esri

Accessibility Engineer II

Redlands, CA

Influence accessibility testing best practices across web, desktop, and mobile platforms. Partner with designers, engineers, and product managers to embed accessibility considerations throughout the ...

Esri

Accessibility Engineer II

Redlands, CA · On-site

$83.82K - $149.03K/yr

Influence accessibility testing best practices across web, desktop, and mobile platforms. Partner with designers, engineers, and product managers to embed accessibility considerations throughout the ...

Esri

Product Manager - AI

Redlands, CA

... desktop, web, mobile, and enterprise environments. The Product Manager in this role will lead core product management activities that include roadmap development, customer research, internal cross ...

next page

Showing results 1-20

People also search for

All JobsDesktop Manager JobsDesktop Manager Jobs in Victorville, CA

Desktop Manager information

See Victorville, CA salary details

$22.1K

$88.1K

$132.8K

How much do desktop manager jobs pay per year?

As of May 28, 2026, the average yearly pay for desktop manager in Victorville, CA is $88,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $100,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What are the most commonly searched types of Desktop jobs in Victorville, CA? The most popular types of Desktop jobs in Victorville, CA are:
What are popular job titles related to Desktop Manager jobs in Victorville, CA? For Desktop Manager jobs in Victorville, CA, the most frequently searched job titles are:
What job categories do people searching Desktop Manager jobs in Victorville, CA look for? The top searched job categories for Desktop Manager jobs in Victorville, CA are:
What cities near Victorville, CA are hiring for Desktop Manager jobs? Cities near Victorville, CA with the most Desktop Manager job openings:
Desktop Manager jobs near you
NEW JOB OPENING DESKTOP SUPPORT IN FONTANA, CA, USA!

NEW JOB OPENING DESKTOP SUPPORT IN FONTANA, CA, USA!

Rose International

Fontana, CA • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Required Education: High School Diploma
Preferred Education: Bachelor's degree
Required Experience:
• Minimum two (2) years of professional experience, in end user computing and PC/Workstation based LAN applications.
Required Skills:
• Knowledge of mobile devices.
• Current and recent Windows and , Lotus Notes, Microsoft Office Suite of products. Excellent customer service skills.
Preferred Skills:
• Some technical consulting experience preferred.
• Bachelor's degree in computer science or IS Or four (4) years of experience in a directly related field preferred.
• Microsoft Certifications or training and/or A+ preferred.
Job Overview:
Frontline technical support and guidance in planning, implementation and ongoing operations of LAN's and WAN's, and implementation of end user computing applications and devices for Client Medical groups and business partners and employees. In general employees are responsible for responding to tickets (inquires or requests for services related to desktop hardware) originating from the National Service Desk. For requests that cannot be serviced over the phone, tickets are generated electronically and distributed via network queue to the relevant location or business line to be resolved by Desktop employees: 1) Incident tickets: all secondary ?break/fix requests for electronic desktop equipment and 2) Add/Move/change tickets: moving and installing new personal computers and/or ordering and replacing equipment for assigned areas (e.g. building/installing computers for a new office.) Each level includes the skills and duties from the previous level.
Essential Functions:
• Accepts trouble reports including such activities as: handling system installation and configuration, printer systems, fundamentals of security, installing third-party software and documentation of hardware/software logs and operating procedures.
• Provides excellent customer service to computer users.
• May direct and distribute work each day by checking queue of tickets and assigning the incidents and/or moves/changes to the relevant Team members. Coordinates Moves, Adds, and Changes to support complex LAN&WAN networks, including configuration, training, installation, maintenance, support and documentation of hardware/software logs and operating procedures.
• Maintains and secures inventory of all hardware and software.
• Supervision Given and Received: Is competent in most phases of end user computing applications to work on own. Typically works under the general direction of the team lead and/or supervision of Manager.
• Problem Solving and Decision Making: Analyzes problems and takes corrective action.
• Customer Service Skills: Demonstrates professional behavior with all customers at all times. Develops a clear understanding of the customer's needs seeking information through clarifying questions. Maintains clear communications with customers regarding expectations and time frames. Follows up with customers after a problem has been resolved to inform them of any action taken. Sensitive to customer's frustration and responds professionally.
• Interview Process: Virtual or In Person Interview

  • **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

  • **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**

Benefits:
For information and details on employment benefits offered with this position, please visit here . Should you have any questions/concerns, please contact our HR Department via our secure website .
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here .
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department .
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).

Apply