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Desktop Manager Jobs in Port Richey, FL (NOW HIRING)

MDAEdge

Senior Desktop Support Engineer

Clearwater, FL · On-site

The role involves managing ticket queues, coordinating with vendors, and providing IT support for events and emergencies. Responsibilities : • 4-7 years of experience in Desktop Support Engineer ...

Y & L Consulting Inc.

Desktop/Tech Support: II

Tampa, FL · On-site

$18.50 - $23.50/hr

Experience accessing and administering network printers through their web-based management ... Strong desktop support or technical support experience. * Ability to work independently while ...

Artech Information System LLC

DESKTOP SUPPORT

Tampa, FL

$19.25 - $24.25/hr

Tampa, FL Duration: : 1 year (with possible extension) Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors. provide remote O365 ...

Artech Information System LLC

desktop support

Tampa, FL

$19.25 - $24.25/hr

Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. * Remote take-over skills ...

Xinnovit

Deskside Support (XIN001_J8YT)

Clearwater, FL

$18.75 - $23.75/hr

... management solutions. Our mission is to enable our clients to become more agile and competitive ... Deskside Support, Remote Desktop Support, Windows, MS Office, Network Connectivity, iOS, Android.

UAB

INFORMATION SYSTEMS MANAGER I

Tampa, FL

The Information Systems Manager I manages the Facilities Technology Services desktop services and user support function supporting the full Facilities division. This role oversees help desk support ...

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Desktop Manager information

See Port Richey, FL salary details

$18.6K

$74.1K

$111.7K

How much do desktop manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for desktop manager in Port Richey, FL is $74,121.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $84,700.00 per year, depending on experience, location, and employer.

What is a desktop manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.

What are some typical challenges a desktop manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a desktop manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

Is desktop support a good entry level job?

Desktop support is often considered a suitable entry-level job because it provides foundational IT skills, such as troubleshooting hardware and software issues, and customer service experience. It typically requires basic knowledge of operating systems, networking, and common tools like remote support software, making it accessible for beginners in the IT field.

What are the most commonly searched types of Desktop jobs in Port Richey, FL?

The most popular types of Desktop jobs in Port Richey, FL are:

What job categories do people searching Desktop Manager jobs in Port Richey, FL look for?

The top searched job categories for Desktop Manager jobs in Port Richey, FL are:

What cities near Port Richey, FL are hiring for Desktop Manager jobs?

Cities near Port Richey, FL with the most Desktop Manager job openings:

Desktop Manager jobs near you

Senior Desktop Support Engineer

MDAEdge

Clearwater, FL • On-site

Full-time

Re-posted 29 days ago

Job description

Job Summary:
MDAEdge is a company seeking a Senior Desktop Support Engineer to provide technical assistance and support for desktop and laptop systems. The role involves managing ticket queues, coordinating with vendors, and providing IT support for events and emergencies.
Responsibilities:
• 4-7 years of experience in Desktop Support Engineer.
• 4-7 years of experience in Desktop Management - Infrastructure Services (IS)
• Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.
• Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.
• PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.
• Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc.
• Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
• Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations
• Provide onsite and remote technical assistance to End Users.
• Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.
• Respond to end-user requests for updates on ticket status and promptly follow up as needed.
• Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs)
• Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)
• Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
• Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
• Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
• Good understanding of O365 and related support activities? Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall
• Providing 2nd line technical support, incident & problem management through effective management of Service Desk Tool
• Experience of working within SLAs and ITIL processes
• Effective written and verbal communication skills
• Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.
Qualifications:
Required:
• 4-7 years of experience in Desktop Support Engineer.
• 4-7 years of experience in Desktop Management - Infrastructure Services (IS)
• Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.
• Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.
• PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.
• Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, etc.
• Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
• Excellent understanding of Windows 10/11 OS, Android OS Mac OS, MS Office, Basic LAN /WAN Issues, Wi-Fi Configuration, Application Software Configuration, VOIP Phone, Software installations
• Provide onsite and remote technical assistance to End Users.
• Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement.
• Respond to end-user requests for updates on ticket status and promptly follow up as needed.
• Develop standard configuration and documentation, Develop installation and configuration procedures documentation (KB/KEDB and SOPs)
• Coordinate with vendors for provision of end-user support (e.g., Hardware Vendor technicians for warranty repair/replacement)
• Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
• Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
• Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
• Good understanding of O365 and related support activities? Good understanding of Active Directory User/Group Management, DNS, Group Policy, Networking and Firewall
• Providing 2nd line technical support, incident & problem management through effective management of Service Desk Tool
• Experience of working within SLAs and ITIL processes
• Effective written and verbal communication skills
• Very strong people skills to manage multiple stakeholders including users, senior management, IT teams, project teams, vendors.
Company:
The world doesn't have a talent shortage. It has a talent alignment problem. MDA Edge exists to fix that. Founded in , the company is headquartered in Sheridan, WY, US, , with a team of 51-200 employees. The company is currently Growth Stage.

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