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Desktop Manager Jobs in Port Richey, FL (NOW HIRING)

Sr. Desktop Support Analyst, Progression

Lutz, FL · On-site

$21 - $28/hr

X 5 Days Hiring Manager: Warren Wilson Recruiter: Mark Koener TITLE: Desktop Support Analyst Progression PERFORMANCE COACH: Lead Desktop Analyst COMPANY: Tampa Electric DEPARTMENT: Technology This ...

X 5 Days Hiring Manager: Warren Wilson Recruiter: Mark Koener TITLE: Desktop Support Analyst Progression PERFORMANCE COACH: Lead Desktop Analyst COMPANY: Tampa Electric DEPARTMENT: Technology This ...

DESKTOP SUPPORT

Tampa, FL · On-site

$19.25 - $24.25/hr

Tampa, FL Duration: : 1 year (with possible extension) Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors. provide remote O365 ...

desktop support

Tampa, FL

$19.25 - $24.25/hr

Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors. * Remote take-over skills ...

Leaders will manage remote desktop management, enterprise device provisioning, and IT asset tracking. * The role includes managing global authentication support operations. Required Qualifications ...

Leaders will manage remote desktop management, enterprise device provisioning, and IT asset tracking. * The role includes managing global authentication support operations. Required Qualifications ...

Desktop Support Analyst II

Clearwater, FL · On-site

$21.50 - $28.75/hr

Job Summary As a Desktop Support Analyst II, you'll play a critical role in keeping our workforce ... Manage and resolve technical incidents and service requests through in-person, phone, and remote ...

Desktop Support Analyst II

Clearwater, FL · On-site

$21.50 - $28.75/hr

Job Summary As a Desktop Support Analyst II, you'll play a critical role in keeping our workforce ... Manage and resolve technical incidents and service requests through in-person, phone, and remote ...

... Desktop, pc technician, Customer service, Help desk support, phone support ms office, Troubleshooting, office 365, active directory Additional Skills & Qualifications Strong customer service skills.

... Desktop, pc technician, Customer service, Help desk support, phone support ms office, Troubleshooting, office 365, active directory Additional Skills & Qualifications Strong customer service skills.

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Desktop Manager information

See Port Richey, FL salary details

$18.6K

$74.1K

$111.7K

How much do desktop manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for desktop manager in Port Richey, FL is $74,121.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $84,700.00 per year, depending on experience, location, and employer.

What are some typical challenges a Desktop Manager faces when overseeing an IT support team?

Desktop Managers often encounter challenges such as balancing quick response times with high-quality support, managing diverse hardware and software environments, and ensuring consistent application of security policies. They must also prioritize and delegate tasks effectively to their team, especially during periods of high demand or when multiple incidents occur simultaneously. Building strong communication between IT and end users is essential for resolving issues efficiently and maintaining satisfaction across the organization.

What are the key skills and qualifications needed to thrive as a Desktop Manager, and why are they important?

To thrive as a Desktop Manager, you need expertise in IT infrastructure, desktop support, and team management, typically supported by a bachelor’s degree in IT or a related field. Familiarity with enterprise systems like Microsoft Endpoint Manager, Active Directory, and certifications such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate are highly valued. Strong problem-solving, communication, and leadership skills distinguish high-performing Desktop Managers. These abilities ensure efficient desktop operations, high user satisfaction, and effective resolution of technical issues within organizations.

What is the difference between Desktop Manager vs Help Desk Technician?

AspectDesktop ManagerHelp Desk Technician
CredentialsIT certifications (e.g., CompTIA A+, Network+), management experienceBasic IT certifications, technical support training
Work EnvironmentOversees IT teams, manages desktop support operationsProvides frontline technical support to end-users
Employer & IndustryCorporate IT departments, managed service providersHelp desks, IT support centers, corporate environments

Desktop Managers focus on overseeing desktop support teams and managing IT infrastructure, while Help Desk Technicians handle direct technical support for end-users. Both roles require IT certifications, but Desktop Managers typically have more management experience and responsibilities.

What is a Desktop Manager?

A Desktop Manager is an IT professional responsible for overseeing and maintaining an organization’s desktop computing environment. They manage desktop hardware and software, ensure systems are up-to-date and secure, and provide technical support to end users. Desktop Managers often lead a team of IT technicians, coordinate the deployment of new systems or upgrades, and develop policies for device management and security. Their role is crucial in making sure employees have reliable and efficient access to the computer resources they need to perform their jobs.
What are the most commonly searched types of Desktop jobs in Port Richey, FL? The most popular types of Desktop jobs in Port Richey, FL are:
What job categories do people searching Desktop Manager jobs in Port Richey, FL look for? The top searched job categories for Desktop Manager jobs in Port Richey, FL are:
What cities near Port Richey, FL are hiring for Desktop Manager jobs? Cities near Port Richey, FL with the most Desktop Manager job openings:

Desktop Support Engineer

Purple Drive Technologies

Tampa, FL • On-site

Full-time

Posted 21 days ago


Job description

Overview:
Job Summary:
We are seeking an experienced Desktop Support Engineer to provide technical support, maintenance, and troubleshooting for end-user systems, hardware, and software. The ideal candidate will possess strong expertise in Windows and Mac environments, network troubleshooting, and IT service management (ITSM) processes. This role ensures smooth day-to-day IT operations and timely resolution of user issues to maintain business continuity.
Key Responsibilities:
  • Provide L1/L2 support for desktops, laptops, printers, and peripheral devices.
  • Troubleshoot and resolve issues related to hardware, operating systems, and applications.
  • Install, configure, and maintain Windows, macOS, and Linux-based systems.
  • Manage user accounts, permissions, and group policies via Active Directory.
  • Support Microsoft 365, Outlook, Teams, and related productivity tools.
  • Diagnose and resolve network connectivity issues (LAN/WAN/Wi-Fi/VPN).
  • Perform software installations, updates, and system patches following IT policies.
  • Maintain accurate asset inventory and documentation of incidents and resolutions in ITSM tools (e.g., ServiceNow, Remedy, Jira).
  • Ensure compliance with security and data protection policies.
  • Collaborate with infrastructure and network teams for escalations and complex issues.
  • Assist in new hire onboarding and IT setup (hardware provisioning, access setup, etc.).
  • Support remote users using remote desktop tools or VPN solutions.
Required Skills & Qualifications:
  • 3-6 years of experience in desktop or IT support roles.
  • Strong knowledge of Windows 10/11, macOS, and Microsoft Office 365.
  • Experience with Active Directory, DNS, DHCP, Group Policy, and basic networking.
  • Familiarity with ITSM tools (ServiceNow, Remedy, or Jira Service Desk).
  • Hands-on experience with remote desktop tools (RDP, AnyDesk, TeamViewer, etc.).
  • Excellent troubleshooting, problem-solving, and communication skills.
  • Ability to work independently and manage multiple support requests efficiently.
Good to Have:
  • CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator certification.
  • Experience with SCCM, Intune, or JAMF for device management.
  • Basic understanding of ITIL processes.
  • Exposure to VPN, firewall, and endpoint protection tools.
Educational Qualification:
  • Bachelor's degree or diploma in Information Technology, Computer Science, or related field.