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Desktop Imaging Jobs in Worcester, MA (NOW HIRING)

Robert Half

Help Desk Analyst II

Warren, MA · On-site

$24 - $26/hr

Prepare and deploy operating systems using desktop imaging tools to ensure devices are configured consistently and ready for use. * Diagnose, repair, and enhance company-issued PCs and laptops ...

USM

SCCM Engineer

Waltham, MA

One environment is setup for imaging new PCs and patching Conference rooms, while the other is setup to patch servers and desktops of internal users. The SCCM contractor would be tasked with helping ...

MM International

Service Desk Specialist

Auburn, MA · On-site

$42.25/hr

Perform PC imaging, hardware provisioning, software installations, and device setup. * Diagnose and resolve desktop, laptop, printer, and peripheral issues. * Support Active Directory user account ...

Merge IT

IT Support Engineer - Waltham, MA

Waltham, MA · On-site

Required : • Strong experience supporting Windows desktop environments • Proven hands-on experience with Office 365 at the deskside level • Basic knowledge of device imaging, reimaging, and PC ...

Coretelligent

Remote Engineer

Needham, MA · On-site

... imaging and recovery products (Ghost, Acronis, Ontrack, etc.) Mobile Devices (Android, Apple, Blackberry) Apple, Dell, HP, Lenovo (Desktops, Laptops, Tablets, Servers and their peripherals) VPN ...

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Desktop Imaging information

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$13

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$32

How much do desktop imaging jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for desktop imaging in Worcester, MA is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $19.42 and $24.71 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desktop imaging specialist?

To thrive as a Desktop Imaging Specialist, you generally need expertise in operating system deployment, hardware troubleshooting, and scripting, often supported by a degree in IT or related certifications like CompTIA A+ or Microsoft certifications. Familiarity with tools such as Microsoft Deployment Toolkit (MDT), System Center Configuration Manager (SCCM), and disk imaging software is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills set top performers apart in this role. These skills ensure efficient, consistent workstation setup and maintenance, minimizing downtime and supporting organizational productivity.

What are the main challenges faced by professionals in a desktop imaging role, and how can they be addressed?

Professionals in Desktop Imaging often encounter challenges such as managing diverse hardware and software environments, ensuring compatibility across systems, and keeping images updated with the latest security patches. Staying organized and maintaining clear documentation helps streamline deployments and troubleshooting. Collaborating closely with IT support teams and end-users also ensures that imaging processes align with business needs and minimize downtime during rollouts.

What is the difference between Desktop Imaging vs Desktop Support?

AspectDesktop ImagingDesktop Support
Primary FocusCreating and deploying system images for multiple computersProviding technical assistance and troubleshooting for individual users
Skills & CertificationsImaging tools, OS deployment, basic networkingHardware/software troubleshooting, customer service, certifications like CompTIA A+
Work EnvironmentIT departments, data centers, large organizationsHelp desks, on-site support, remote assistance
Common TasksBuilding, configuring, and deploying system imagesDiagnosing issues, resolving user problems, software installation

While Desktop Imaging focuses on preparing and deploying system images across multiple devices, Desktop Support involves assisting individual users with technical issues. Both roles require technical skills, but Desktop Imaging is more specialized in OS deployment, whereas Desktop Support emphasizes troubleshooting and user assistance.

What are popular job titles related to Desktop Imaging jobs in Worcester, MA?

For Desktop Imaging jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Desktop Imaging jobs in Worcester, MA look for?

The top searched job categories for Desktop Imaging jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Desktop Imaging jobs?

Cities near Worcester, MA with the most Desktop Imaging job openings:

Desktop Imaging jobs near you

Help Desk Analyst II

Robert Half

Warren, MA • On-site

$24 - $26/hr

Temporary

Posted 24 days ago

Job description

We are looking for a Help Desk Analyst II to support employees across the corporate environment in Warren, Massachusetts. This Long-term Contract position is ideal for a hands-on IT specialist who can resolve user issues efficiently, maintain endpoint systems, and help keep business applications running smoothly. The role involves working with teams across the organization, managing support requests with accuracy, and delivering dependable technical assistance for both hardware and software needs.
Responsibilities:
• Deliver first- and second-level technical support for end users across the corporate office environment, addressing both routine and more complex workstation issues.
• Administer desktop and laptop systems by handling software installation, operating system updates, security patching, antivirus maintenance, and troubleshooting of business applications.
• Prepare and deploy operating systems using desktop imaging tools to ensure devices are configured consistently and ready for use.
• Diagnose, repair, and enhance company-issued PCs and laptops, including component replacements and performance-related upgrades.
• Log, track, and update support incidents in ServiceNow, maintaining complete and accurate case records from intake through resolution.
• Respond promptly to service requests, assess the scope of each problem, and escalate matters to advanced technical teams when additional expertise is required.
• Manage user access by creating and updating accounts, organizing security groups, and maintaining permissions for shared resources.
• Coordinate workstation setups, equipment moves, and office relocations while keeping hardware and software inventory information current.
• Collaborate with department leaders, employees, vendors, and external technical support contacts to resolve issues and maintain reliable IT service delivery.• Experience providing Tier 1 and Tier 2 help desk or desktop support in a business environment.
• Proficiency with Microsoft Windows 10 and day-to-day desktop administration tasks.
• Working knowledge of desktop imaging, operating system deployment, and endpoint patch management.
• Ability to troubleshoot hardware, software, and access-related issues for laptops and desktop computers.
• Experience using a ticketing platform such as ServiceNow to document incidents and service requests accurately.
• Familiarity with user account administration, group management, and shared resource access support.
• Strong communication skills with the ability to assist employees and coordinate effectively with technical teams and vendors.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948

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