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Desktop Engineer Jobs in Atlanta, GA (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Duluth, GA · On-site

$18.75 - $23.75/hr

Manage desktop device (hardware, software, and connectivity) incidents through to resolution. * Manage IMAC and desk side support services. * Manage hard and soft break-fix services for laptops and ...

Futurewave Systems

Sr. Desktop Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

The Desktop Technician job family is responsible for diagnosing and resolving all desktop support issues. This position is also responsible for the implementation of installations and upgrades for ...

TEKsystems

Desktop Support

Atlanta, GA

$25 - $30/hr

Constantly monitor individual queue to resolve routine and non routine desktop issues and requests Escalate issues as appropriate and act as a technical escalation point Maintain a high level of ...

TEKsystems

Desktop Support

Atlanta, GA · On-site

$25 - $30/hr

Constantly monitor individual queue to resolve routine and non routine desktop issues and requests Escalate issues as appropriate and act as a technical escalation point Maintain a high level of ...

TEKsystems

Desktop Support

Atlanta, GA · On-site

$25 - $30/hr

Constantly monitor individual queue to resolve routine and non routine desktop issues and requests Escalate issues as appropriate and act as a technical escalation point Maintain a high level of ...

TEKsystems

Desktop Support

Atlanta, GA · On-site

$25 - $30/hr

Constantly monitor individual queue to resolve routine and non routine desktop issues and requests Escalate issues as appropriate and act as a technical escalation point Maintain a high level of ...

NPSG GLOBAL LLC

Desktop Support Technician

Marietta, GA · On-site

$19.25 - $24.50/hr

Desktop Support Technician Overview/Description: The Desktop Support Technician is primarily responsible for configuration, management, and support of IT assets. They will be the first point of ...

Prophecy Technologies

Desktop Support Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

Field Desktop Support Tech- Bilingual in English and Korean Location: Atlanta, GA 30326 Responsibilities: • Desktop support experience- troubleshooting, configuration, software installation • ...

NTT DATA, Inc.

Desktop Support Technician

Atlanta, GA · On-site

$73.44/hr

Interact with asset management, network services, software systems engineering, applications ... end user support & desktop support * 2+ years of experience with Windows operating system ...

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All JobsDesktop Engineer JobsDesktop Engineer Jobs in Atlanta, GA

Desktop Engineer information

See Atlanta, GA salary details

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How much do desktop engineer jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for desktop engineer in Atlanta, GA is $43.47, according to ZipRecruiter salary data. Most workers in this role earn between $26.83 and $55.72 per hour, depending on experience, location, and employer.

What is a desktop engineer?

A desktop engineer is responsible for troubleshooting problems with computer software and hardware. In this job, you may work as a desktop support engineer for a technical support firm that services multiple clients or for a company, school, or government agency in their IT department. Your job duties include responding to telephone and email inquiries, monitoring computer systems, installing software or hardware, and performing maintenance on computer systems. You need strong customer service and problem-solving skills and in-depth knowledge of computers to succeed in a career as a desktop engineer.

What are the key skills and qualifications needed to thrive as a desktop engineer, and why are they important?

To thrive as a Desktop Engineer, you need expertise in operating systems (Windows, macOS), hardware troubleshooting, and a background in computer science or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote desktop tools, imaging software, Active Directory, and ticketing systems is typically required. Strong problem-solving abilities, communication skills, and customer service orientation help Desktop Engineers stand out. These skills ensure efficient issue resolution, minimize downtime, and deliver a positive technology experience to end users.

What are some common challenges faced by desktop engineers and how are they typically addressed?

Desktop Engineers often encounter challenges such as managing diverse hardware and software configurations, troubleshooting unexpected technical issues, and supporting users with varying levels of technical expertise. Staying current with new technologies and security threats is also essential. These challenges are usually addressed through ongoing training, standardized deployment practices, and strong collaboration with IT support teams to ensure smooth operations and minimal downtime for end-users.

What is the difference between Desktop Engineer vs Network Technician?

AspectDesktop EngineerNetwork Technician
CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA Network+, Cisco CCNA
Work EnvironmentOffice, help desk, on-site supportData centers, network rooms, on-site troubleshooting
Primary ResponsibilitiesMaintaining and troubleshooting desktops, hardware, softwareInstalling, configuring, and repairing network hardware and infrastructure
Industry UsageIT support, corporate environmentsTelecommunications, enterprise networks

While both roles support IT infrastructure, Desktop Engineers focus on end-user devices like desktops and laptops, whereas Network Technicians specialize in network hardware and connectivity. Understanding these differences helps employers and job seekers target the right skills and certifications for each role.

How much do desktop engineers make?

Desktop engineers typically earn a median annual salary of around $60,000 to $80,000, depending on experience, certifications, and the complexity of the environment they support. Salaries can vary based on the industry and geographic location, with higher wages often found in urban areas and for those with specialized skills in troubleshooting, hardware, and software management.

Is desktop engineering a good career?

Desktop engineering is a viable IT career that involves maintaining and troubleshooting computer systems, often requiring knowledge of operating systems, hardware, and networking. It offers opportunities for certification, such as CompTIA A+ or Microsoft certifications, and can lead to roles in IT support, system administration, or network management. The job typically involves regular hours and problem-solving skills, making it suitable for those interested in technology and customer service.

What skills do desktop engineers need?

Desktop engineers need strong technical skills in operating systems, hardware troubleshooting, and software installation. They should be familiar with networking, security protocols, and common IT tools, often holding certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. Good problem-solving, communication, and customer service skills are also essential for effective support and maintenance.
More about Desktop Engineer jobs

What are the most commonly searched types of Desktop Engineer jobs in Atlanta, GA?

The most popular types of Desktop Engineer jobs in Atlanta, GA are:

What are popular job titles related to Desktop Engineer jobs in Atlanta, GA?

For Desktop Engineer jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer jobs in Atlanta, GA look for?

The top searched job categories for Desktop Engineer jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Desktop Engineer jobs?

Cities near Atlanta, GA with the most Desktop Engineer job openings:

Desktop Engineer jobs near you
Infographic showing various Desktop Engineer job openings in Atlanta, GA as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $90,414 per year, or $43.5 per hour.

Desktop EUC L1

Service Global, Inc

Duluth, GA • On-site

$18.75 - $23.75/hr

Full-time

Re-posted 26 days ago

Job description

Responsibilities:
  • Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
  • Manage IMAC and desk side support services.
  • Manage hard and soft break-fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the desktop, to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
  • Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
  • Ensure that each desktop device is installed with the appropriate Desktop image.
  • Manage desktop device (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT-related issues if no other IT support team is available, like for MI calls.
Requirements:
  • Knowledge and experience on windows 7 OS
  • Good to have-knowledge in AD and smart hands and feet support.
  • Good to have-knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool - ex - Service now
  • Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
  • Preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

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