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Desktop Engineer Two Jobs in Maryland (NOW HIRING)

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Desktop Engineer Two information

What is the difference between Desktop Engineer Two vs Desktop Engineer One?

AspectDesktop Engineer TwoDesktop Engineer One
Required CertificationsCompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)CompTIA A+ or equivalent
Work EnvironmentCorporate offices, IT support teamsSmall business or entry-level support roles
Employer & Industry UsageIT departments across various industriesEntry-level IT support roles in similar industries
Common Search & ComparisonYesYes

Desktop Engineer Two typically requires more experience and advanced certifications than Desktop Engineer One. They often handle more complex issues, work in larger teams, and support a broader range of hardware and software. Desktop Engineer One is usually an entry-level position focused on basic troubleshooting and support. Understanding these differences helps candidates and employers align expectations and qualifications.

Is desktop engineer two a good career?

A Desktop Engineer Two is a mid-level IT role responsible for maintaining and troubleshooting desktop systems, often requiring knowledge of operating systems, hardware, and networking. It can be a stable career path with opportunities for advancement into senior technical or management positions, especially with relevant certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician. The role offers steady employment in various industries, but career growth depends on skill development and experience.

What are popular job titles related to Desktop Engineer Two jobs in Maryland?

For Desktop Engineer Two jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Desktop Engineer Two jobs in Maryland look for?

The top searched job categories for Desktop Engineer Two jobs in Maryland are:

What cities in Maryland are hiring for Desktop Engineer Two jobs?

Cities in Maryland with the most Desktop Engineer Two job openings:

Desktop Engineer Two jobs near you
Infographic showing various Desktop Engineer Two job openings in Maryland as of June 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution.

Desktop Engineer

Global Enterprise Services, LLC

Fort George G Meade, MD • On-site

$83K - $95K/yr

Full-time

Re-posted 3 days ago

Job description

DISA DES - Desktop Hardware Engineer

GES is seeking a Tier III Desktop Hardware Engineer for the DISA DES program. Under general supervision, provides third-tier support to end-users for PC, server, mainframe applications and hardware. Handles problems that the first and second tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and high level of technical skill in field of expertise. Escalates more complex problems to Senior Level.

Education and Experience: 

  • High School Diploma or equivalent
  • 3+ years of applicable work experience
  • ITIL, HDI, or Windows 10 MCTS certification
  • Remedy/ServiceNow experience
  • Security+ CE (or appropriate DoDM 8570 Baseline Certification)
  • IAT Level II certification is required before start 

Responsibilities: 

  • Experience supporting Windows 10, and MS Office 2016
  • Experience using Remedy or a similar ticketing system
  • Highly skilled at explaining technical subjects to non- technical as well as technical customers
  • Expert in STIGs, Policy and Procedures for PC Techs
  • Strong customer service orientation
  • Current and proficient in any new concepts or practices in own IT discipline and applies that knowledge to the current work.
  • Ability to work with other teams outside of Field Ops
  • Work with PC Techs to resolve issues
  • Installs, configures, tests, maintains, monitors, and troubleshoots level III end user workstation equipment and printers
  • Have flexible working hours to be available to support team when needed 
  • Perform all other duties as assigned 

Knowledge and Skills: 

  • Has basic knowledge of Project Management.
  • Technical writing experience
  • Innovative, team-oriented problem solver
  • Strong commitment to providing quality service
  • Excellent interpersonal, negotiation and communication (verbal and written) skills
  • Excellent organizational, time management and follow through skills
  • Ability to manage multiple competing priorities
  • Strong analytical and follow through skills
  • Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments
  • Ability to work well independently on defined tasks
  • Ability to work well as part of a team

Technical Knowledge 

  • Experience working in a DoD environment
  • Experience working with 3rd party vendors
  • Training PC Techs on Printers

 

Clearance/Citizenship:

  • Secret
  • Must be US Citizen

Travel Requirements:

This position will involve minimal travel

Location:  Fort Meade, MD