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Desktop Associate Jobs in Cleveland, OH (NOW HIRING)

Mindlance

Claims Associate - Consumer

Seven Hills, OH · On-site

$17.25 - $23.25/hr

Claims Associate - Consumer QUALIFICATIONS * Position: Claims Associate - Consumer (VAIL Refund ... Equipment will be provided (desktop, monitors, keyboard, mouse, headset, cables) but they may need ...

Collabera

Help Desk Services Associate

Brooklyn, OH

$17.25 - $23.50/hr

Responsible for providing technical support, laptop, desktop, printer, ATM and network connectivity ... IT Associates, Bachelor's degree or IT Certification 1 to 3 years' experience in a Helpdesk or ...

Amsys Innovative Solutions

IT Technician

Cleveland, OH · On-site

Associate's or Bachelor's degree in Information Technology or a related field, or equivalent work experience. * Two or more years of IT support, desktop support, or AV support experience. * Working ...

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Modern Desktop Administrator * Azure Administrator Associate HR Information * $65-$75k annually * Medical, Dental, Vision benefits * Life and Disability Insurance * 401K with up to 4% match * Paid ...

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Modern Desktop Administrator * Azure Administrator Associate HR Information * $65-$75k annually * Medical, Dental, Vision benefits * Life and Disability Insurance * 401K with up to 4% match * Paid ...

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Modern Desktop Administrator * Azure Administrator Associate HR Information * $65-$75k annually * Medical, Dental, Vision benefits * Life and Disability Insurance * 401K with up to 4% match * Paid ...

MSP Hire, Inc.

MSP Support Technician II

Beachwood, OH · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Modern Desktop Administrator * Azure Administrator Associate HR Information * $65-$75k annually * Medical, Dental, Vision benefits * Life and Disability Insurance * 401K with up to 4% match * Paid ...

Somich & Associates CPAs

Bookkeeper

Willoughby, OH · On-site

QuickBooks proficiency (desktop and online versions) * QuickBooks Online Certification a plus! * Experience with sales tax return preparation is a plus * Associates Degree in Accounting is a plus ...

Somich & Associates CPAs

Bookkeeper

Willoughby, OH · On-site

QuickBooks proficiency (desktop and online versions) * QuickBooks Online Certification a plus! * Experience with sales tax return preparation is a plus * Associates Degree in Accounting is a plus ...

Somich & Associates CPAs

Bookkeeper

Willoughby, OH · On-site

QuickBooks proficiency (desktop and online versions) * QuickBooks Online Certification a plus! * Experience with sales tax return preparation is a plus * Associates Degree in Accounting is a plus ...

Somich & Associates CPAs

Bookkeeper

Willoughby, OH · On-site

QuickBooks proficiency (desktop and online versions) * QuickBooks Online Certification a plus! * Experience with sales tax return preparation is a plus * Associates Degree in Accounting is a plus ...

Presrite Corporation

IT Help Desk

Cleveland, OH · On-site

$20 - $24/hr

Provide comprehensive support for desktop systems, MS Office, printer support, and phone systems ... Associate's/Bachelor's degree in IT, Computer Science, or equivalent experience. * 3-5+ years ...

Somich and Associates CPAs

Bookkeeper

Willoughby, OH · On-site

QuickBooks proficiency (desktop and online versions) * QuickBooks Online Certification a plus! * Experience with sales tax return preparation is a plus * Associates Degree in Accounting is a plus ...

Somich and Associates CPAs

Bookkeeper

Willoughby, OH · On-site

QuickBooks proficiency (desktop and online versions) * QuickBooks Online Certification a plus! * Experience with sales tax return preparation is a plus * Associates Degree in Accounting is a plus ...

Somich and Associates CPAs

Bookkeeper

Willoughby, OH · On-site

QuickBooks proficiency (desktop and online versions) * QuickBooks Online Certification a plus! * Experience with sales tax return preparation is a plus * Associates Degree in Accounting is a plus ...

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All JobsDesktop Associate JobsDesktop Associate Jobs in Cleveland, OH

Desktop Associate information

See Cleveland, OH salary details

$15

$22

$30

How much do desktop associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for desktop associate in Cleveland, OH is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $23.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
What are the most commonly searched types of Desktop jobs in Cleveland, OH? The most popular types of Desktop jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Desktop Associate jobs? Cities near Cleveland, OH with the most Desktop Associate job openings:
Desktop Associate jobs near you

Desktop Support Technician

Staffing Solutions Enterprises

Cleveland, OH

$18.25 - $23.25/hr

Contractor

Posted 5 days ago

Job description

Desktop Support Technician

Location: Cleveland, OH (Onsite)
Pay: Based on Experience
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Type: Temp-to-Hire

Staffing Solutions Enterprises is seeking a Desktop Support Technician to provide hands-on technical support for desktop computers, laptops, software applications, and related technology. This is an excellent opportunity for an IT professional who enjoys troubleshooting, customer service, and working in a collaborative environment.

Responsibilities
  • Provide desktop and help desk support to end users
  • Troubleshoot hardware, software, and network-related issues
  • Set up and configure desktops, laptops, printers, and peripherals
  • Install and maintain software applications
  • Create and manage user accounts and access permissions
  • Document support requests and resolutions
  • Maintain hardware and software inventory records
  • Train users on company systems and technology
  • Escalate complex issues to higher-level support teams when needed
  • Participate in occasional after-hours/on-call support rotation
Qualifications
  • High School Diploma or GED required
  • Associate degree in IT or related field preferred
  • Experience supporting PC hardware, software, and operating systems
  • Strong Windows troubleshooting skills
  • Proficiency with Microsoft Office applications
  • Excellent problem-solving and customer service skills
  • Strong communication and organizational abilities
Why Apply?
  • Temp-to-hire opportunity
  • Stable Monday-Friday schedule
  • Work with a supportive team
  • Opportunity to grow your IT career

If you are ready to leverage your technical skills within a supportive environment and grow your career, don't hesitate-apply now and take the first step toward an exciting new chapter!

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Staffing Solutions Enterprises, StaffMatrix, BV Staffing, and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.staffingsolutionsenterprises.com/privacy-policy/

Staffing Solutions Enterprises logo

About Staffing Solutions Enterprises

Sourced by ZipRecruiter

Since 1974, SSE has delivered recruitment solutions to Northeast Ohio employers, matching local job seekers with local jobs. Today, Staffing Solutions Enterprises services job locations throughout the mid-west region and nationally. So, whether it be entry-level, professional, or managerial roles, we are here to help!

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Independence, OH, US

Year founded

1974

Social media

Facebook

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