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Desktop Associate Jobs in Atlanta, GA (NOW HIRING)

Ubertal Inc

IT Service Desk Technician

Atlanta, GA · On-site

OR an Associate degree in Information Technology/Computer Science with 1 year of experience. * Demonstrated hands-on experience troubleshooting hardware, software, network connectivity, and desktop ...

Assuranceamerica

Support Manager

Atlanta, GA · On-site

Provide second-line support for desktops, laptops, phones, and printers, ensuring timely and ... associate training. * Resolve technical issues related to Local Area Networks (LAN), Wide Area ...

D4C Dental Brands

Field Service Engineer

Atlanta, GA · On-site

... desktop, network, and application issues. This role will collaborate closely with our Tier 2 end ... EDUCATION/EXPERIENCE • Associate degree in Computer Science or IT plus 3 years industry ...

KeyStaff

Foreclosure Paralegal

Atlanta, GA · On-site

$70K/yr

Monitor and manage case deadlines, court dates, and milestones using CaseAware and/or LPS Desktop ... Associate's or Bachelor's degree, or paralegal certificate from an ABA-approved program Please ...

Hooters

HELP DESK TECH TIER 1

Atlanta, GA

$18/hr

... Desktop Services. • Log all calls into the ticketing system. • Monitor ticket queue and work ... Associate degree or equivalent work experience. * Previous restaurant and/or retail support ...

SOUTH COLLEGE

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Install, repair and maintain desktop and laptop computers, peripherals and related systems ... Associate degree in Computer Science or equivalent experience Experience * 2+ years of overall IT ...

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All JobsDesktop Associate JobsDesktop Associate Jobs in Atlanta, GA

Desktop Associate information

See Atlanta, GA salary details

$15

$22

$30

How much do desktop associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for desktop associate in Atlanta, GA is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $23.80 per hour, depending on experience, location, and employer.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.

What are the most commonly searched types of Desktop jobs in Atlanta, GA?

The most popular types of Desktop jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Desktop Associate jobs?

Cities near Atlanta, GA with the most Desktop Associate job openings:

Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Atlanta, GA as of June 2026, with employment types broken down into 91% Full Time, 4% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,022 per year, or $22.6 per hour.

SystemsAnalyst 1 (690901)

R2 Technologies Corporation

Atlanta, GA • On-site

Full-time

Re-posted 14 hours ago

Job description

Overview:
Job Title: Systems Analyst 1 (690901)
Location: Decatur, GA 30030 , Onsite
Duration: Long-Term
*Local Candidates only*
*On-Site required from day 1*
Job Summary:
Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware surplus.
Must be organized, capable of managing time wisely, and proficient, while supporting staff members by answering helpdesk phone calls, work internal helpdesk tickets submitted by staff members on daily basis, communicate with staff and complete helpdesk tickets in a timely manner.
Responsible for managing, troubleshooting, licensing, updating hardware and software assets on local machines.
This position will provide field support to include, but not limited to: Onsite troubleshooting through diagnostic techniques and pertinent questions and assist in the development and writing of technical documentation manuals.
Must have great customer service and problem-solving skills.
Must be able to pass an MVR for the purpose of driving a DCBOH vehicle to perform the essential functions of the position and to support remote centers.
General Skills:
• Working knowledge with active directory, DNS, and DHCP
• Experience with troubleshooting network connectivity issues in both LAN and WAN environments
• Experience imaging and deploying laptops
• Experience providing desktop/laptop computer hardware support
• Setup and install computers for New Hire On-Boarding's and Off-Boarding's
• Experience supporting remote workers and troubleshooting VPN and remote technology issues
• Experience with Bit locker encryption, antivirus, and malware/spyware removal software
• Proficiency in Microsoft Office 365 (Enterprise) applications.
• Expertise in Windows Server 2016 and above.
• Working knowledge of VMware ESXi and vSphere, preferred
• Working knowledge with Palo Alto Firewalls, preferred
• Working knowledge with Mitel Telephony System, preferred
• Strong oral/written communication and listening skills.
• Strong attention to detail.
• Strong analytical and problem-solving skills.
• Can work effectively with a team or independently.
• Can work well under pressure with ability to prioritize effectively.
• Strong ethical orientation with ability to maintain confidential information.
Qualifications:
• Bachelor's degree in Computer Applications Computer Technology or related field OR
Associate's degree in Computer Applications Computer Technology or related field AND Three years of related experience.
Skills:
Bitlocker,VMware ESXi,Palo Alto,DNS, and DHCP

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