ZipRecruiter

Log In

1

Desktop Associate Jobs in Atlanta, GA (NOW HIRING)

Service Global, Inc

Desktop EUC L1

Duluth, GA · On-site

$18.75 - $23.75/hr

Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred. Mandatory Skills Desktop/End-User Support ...

Futurewave Systems

Sr. Desktop Technician

Atlanta, GA · On-site

$19.50 - $24.75/hr

Identify, diagnose and resolve desktop issues of high risk and complexity Lead and coordinate resolution across Technology Services departmental groups where multiple end-user associates have been ...

Trimble

Desktop Systems Professional

Alpharetta, GA

Bachelor's degree in Computer Science with 2 years of IT experience, or an Associate's degree with ... Desktop Specialist, Desktop Support Engineer, IT Support Specialist, Help Desk Technical Lead ...

Acuity, Inc.

Senior Desktop Engineer

Conyers, GA · On-site

The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www ... Job Summary We are seeking an experienced Desktop Engineer to manage and evolve our enterprise ...

Acuity Brands

Senior Desktop Engineer

Conyers, GA · On-site

The Company is powered by approximately 13,000 dedicated and talented associates. Visit us at www ... Job Summary We are seeking an experienced Desktop Engineer to manage and evolve our enterprise ...

Stefanini

IT Deskside Technician

Norcross, GA · On-site

$19.25 - $24.25/hr

Associate's degree from an accredited organization.Be able to lift up to 50 lbs.Have a minimum of 3 years of experience in an enterprise desktop support role. Preferred Qualifications: Bachelor ...

Stefanini

IT Deskside Technician

Norcross, GA · On-site

$19.25 - $24.25/hr

Have a minimum of 2 years' experience in an enterprise desktop support role or similar. Preferred Qualifications:Associate's degree from an accredited organization Stefanini takes pride in hiring top ...

Ole Mexican Foods Inc

Helpdesk Associate Tier 1

Norcross, GA · On-site

$18.75 - $25.25/hr

Manage, configure, troubleshoot, and repair Handheld scanners, desktop computers, laptops, phones etc. * Track and update IT inventory * Respond to hardware and software support issues from employees ...

next page

Showing results 1-20

All JobsDesktop Associate JobsDesktop Associate Jobs in Atlanta, GA

Desktop Associate information

See Atlanta, GA salary details

$15

$22

$30

How much do desktop associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for desktop associate in Atlanta, GA is $22.61, according to ZipRecruiter salary data. Most workers in this role earn between $20.34 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a desktop associate, and why are they important?

To thrive as a Desktop Associate, you need a solid understanding of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote support tools, ticketing systems, and enterprise software management platforms is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for effectively assisting users and resolving issues. These skills ensure efficient technical support, minimize downtime, and enhance user satisfaction in organizational IT environments.

What is a desktop associate?

Desktop Associates are IT professionals responsible for providing technical support and troubleshooting for desktop computers and related systems within an organization. They handle issues related to hardware, software, network connectivity, and user account management. Their role often includes installing and configuring computer systems, responding to support tickets, and ensuring that end-users can effectively use their workstations. Desktop Associates play a key role in maintaining the productivity of employees by resolving technical problems quickly and efficiently.

What are some common challenges faced by desktop associates, and how can they be addressed?

Desktop Associates often encounter challenges such as managing a high volume of support requests, troubleshooting diverse technical issues, and prioritizing tasks effectively. Adapting to rapidly changing technology environments and supporting users with varying technical abilities can also be demanding. Success in this role requires strong organizational skills, continuous learning, and effective communication with both technical teams and end-users. Leveraging ticketing systems and collaborating closely with IT colleagues can help address these challenges efficiently.
What are the most commonly searched types of Desktop jobs in Atlanta, GA? The most popular types of Desktop jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Desktop Associate jobs? Cities near Atlanta, GA with the most Desktop Associate job openings:
Desktop Associate jobs near you
Infographic showing various Desktop Associate job openings in Atlanta, GA as of June 2026, with employment types broken down into 91% Full Time, 4% Part Time, 2% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $47,022 per year, or $22.6 per hour.

Desktop EUC L1

Service Global, Inc

Duluth, GA • On-site

$18.75 - $23.75/hr

Full-time

Re-posted 22 days ago

Job description

Responsibilities:
  • Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
  • Manage IMAC and desk side support services.
  • Manage hard and soft break-fix services for laptops and desktops.
  • Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of desktop devices using appropriate tools).
  • Support, Manage, Optimize and Maintain the configuration and installation of the desktop, to include, but not be limited to, patch updates and hardware replacements with spares provided by the vendor.
  • Analyse Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
  • Ensure that each desktop device is installed with the appropriate Desktop image.
  • Manage desktop device (hardware and software) incidents through to resolution.
  • Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
  • Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT-related issues if no other IT support team is available, like for MI calls.
Requirements:
  • Knowledge and experience on windows 7 OS
  • Good to have-knowledge in AD and smart hands and feet support.
  • Good to have-knowledge and experience of supporting MAC devices and tablets
  • Experience with Service management tool - ex - Service now
  • Should have good expertise on EUC tools, remote support tools, MS Office, and Outlook.
  • Preferable to have a good understanding of Lync, VPN, and mobile device support.
  • Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
  • Associate degree (A.A.) or equivalent from a three-year college or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Mandatory Skills
Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC

Apply