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Deskside Support Engineer Jobs (NOW HIRING)

Merge IT is seeking an IT Support Engineer to join their enterprise-level client in Columbus, OH ... The role involves providing deskside support for end users, troubleshooting hardware issues, and ...

Merge IT is seeking an IT Support Engineer to join their enterprise-level client in Greer, SC ... The role involves providing deskside support, performing hardware troubleshooting, and ...

Onsite // Field Desktop Support

Wilmington, DE ยท On-site

$19.75 - $25/hr

Onsite Field Desktop Support Contract Wilmington, DE ROLE PURPOSE The IT Deskside Support Engineer is responsible for delivering hands on, onsite technical support within healthcare facilities to ...

Merge IT is seeking an IT Support Engineer to provide onsite support in Easton, PA. The role ... Responsibilities : โ€ข Provide deskside support for end users including IMAC (Install, Move, Add ...

Deskside Engineer

San Diego, CA ยท On-site

$63K - $72K/yr

Deskside Engineer Job Location: Onsite- San Diego, CA, USA ** Please note, this role is not able to ... Support both Windows and macOS environments, ensuring devices meet enterprise standards and ...

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How much do deskside support engineer jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for deskside support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

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Infographic showing various Deskside Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

IT Support Engineer - Columbus, OH

Columbus, OH โ€ข On-site

Merge IT
IT Servicesย โ€ขย 201 - 500 employees

Full-time

Re-posted 6 days ago


Job description

Job Summary:
Merge IT is seeking an IT Support Engineer to join their enterprise-level client in Columbus, OH. The role involves providing deskside support for end users, troubleshooting hardware issues, and ensuring effective communication with team members and users.
Responsibilities:
โ€ข Provide deskside support for end users including IMAC (Install, Move, Add, Change) activities
โ€ข Reimage and deploy PCs as part of refresh or break/fix processes
โ€ข Perform hardware troubleshooting and replacement for desktops, laptops, and peripherals
โ€ข Support users with Office 365 applications and Windows OS issues
โ€ข Document incidents, service requests, and actions taken using ServiceNow or similar ITSM tools
โ€ข Collaborate remotely with team members across other locations to resolve complex issues
โ€ข Perform basic hands-and-feet network support: check switch power status, create console sessions as directed
โ€ข Ensure timely and professional communication with end users and team leads
Qualifications:
Required:
โ€ข Strong experience supporting Windows desktop environments
โ€ข Proven hands-on experience with Office 365 at the deskside level
โ€ข Basic knowledge of device imaging, reimaging, and PC deployment best practices
โ€ข Excellent problem-solving and customer service skills
Preferred:
โ€ข Experience using ServiceNow or similar ticketing systems
โ€ข Familiarity with Windows Autopilot deployments
โ€ข Hands-and-feet network support (switch checks, console sessions)
โ€ข Certifications such as A+, MCP, or ITIL are a plus but not required
Company:
Merge IT offers transformative staffing solutions, technology, digital and business systems for all types of companies. Founded in 2014, the company is headquartered in Fort Lauderdale, USA, with a team of 501-1000 employees. The company is currently Late Stage.